The Veil

Property class: 5 and above
Luxury hotel in Astana with 3 restaurants and 2 bars/lounges

Choose dates to view prices

The Veil is a great choice for a stay in Astana. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a steam room, and a snack bar/deli.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The current price is $155
$180 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

A wooden cabinet with a mirror, a robe, and a towel hanging on hooks.

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Apartment

A corridor with a smooth, reflective floor and walls, leading to a bright area at the end.

Presidential Apartment

  • City view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Double Room

A modern bathroom with a wooden vanity, large bowls, and a mirror.

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Senior Double Room

A wooden cabinet with a mirror, a robe, and a towel hanging on hooks.

Senior Double Room

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, River View

A modern bathroom with a wooden vanity, large bowls, and a mirror.

Suite, River View

  • River view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
Zhalayyri street 4, Astana, 10000

What's nearby

  • House of Ministries - 17 min walk - 1.5 km
  • Parliament of Kazakhstan - 2 min drive - 2.0 km
  • Kazakhstan Ministry of Foreign Affairs - 2 min drive - 2.3 km
  • Bayterek Tower - 2 min drive - 2.3 km
  • Kazakhstan Central Concert Hall - 3 min drive - 2.7 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive
  • Astana Railway Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪ARAY Complex - ‬20 min walk
  • ‪Хинкали на районе - ‬4 min drive
  • ‪Sandyq - ‬2 min drive
  • ‪Hardee's - ‬17 min walk
  • ‪Master Coffee - ‬2 min drive

About this property

The Veil

  • The Veil is a great choice for a stay in Astana. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a steam room, and a snack bar/deli.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 47 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

The Veil Reviews

8.8

Excellent

9.6

Cleanliness

9.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants serve high-quality food with great presentation and atmosphere. (4 reviews)
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Popular mentions

Restaurant
Room
Service staff

Reviews

Verified review

10/10 Exceptional

Nice and Comfy star

Hotel is so elegant, rooms are are very nice and staff is very professional and friendly. Breakfast and location were also very nice.
Verified review

10/10 Exceptional

The Veil Hotel in Astana offers modern, elegant design and spacious, well-appointed rooms. The spa facilities are excellent—peaceful, clean, and professionally run. The restaurants serve high-quality food with great presentation and atmosphere. Staff are attentive and provide smooth service throughout the stay.
Verified review

10/10 Exceptional

Cozy and comfortable hotel

This is one of the best hotel I ever stayed. Not that big but unique design and cozy room as well. I will stay next time again
Verified review

10/10 Exceptional

Stylish Hotel

Absolutely recommended! The only negative thing was that I can say there was lack of comfort chair on the lobby area. So nice designed very stylish hotel. You may want to spend more quality time there…
Verified review

10/10 Exceptional

Particular and beautiful decoration. The staff is wonderful. Have a very famous restaurant. Just I didn’t like the bathroom, the sink is not very comfortable as it should be unusual bathroom
Verified review

10/10 Exceptional

Exclusive modern designers hotel with huge beautiful rooms, all in wood panneling, high seilings, very close to the government quarters on rhe river bank. Very good 4 restaurants 8n different styles. Spa. Fare pricing.
Verified review

8/10 Very good

Cold astana

It was reasonably good. Price fits expectation. Certainly clean. Restorable are good but very expensive.
Verified review

10/10 Exceptional

The hotel is wonderful, the restaurants are great, the staff is fantastic. The only thing I would change is to allow water to be thrown on the rocks in the sauna. The HUUM Electric sauna stove is designed for allowing water on the stones and the sauna is beautiful, but there is a sign not allowing. This is a mistake by the management that needs to be reviewed to make this spa area perfect.
Verified review

6/10 Good

While The Veil is a beautifully designed hotel, it's also a glaring example of "form over function." First of all, I would not recommend staying at this hotel in the winter. None of the windows are double-paned, and all of the common areas, including the restaurants, are freezing cold. I even felt bad for staff. To make matters worse, the heater didn't work in our room. And, while they did eventually move us to a warmer room, it took them 2 days to do so, and only after they continued to assure us the heater worked fine. It didn't, as the room they finally moved us to was significantly warmer. Not only did they not apologize for this hassle, or help us switch rooms, but on multiple occasions staff members entered our room without knocking first! Good restaurants, good location, but the staff needs some serious training. And again, while the hotel might be comfortable in the summer months, it certainly wasn't a place I'd recommend in December.
Verified review

10/10 Exceptional

Very nice and helpful staff members, beautiful and very spacious rooms. Amazing breakfast.
Verified review

10/10 Exceptional

this hotel is outstanding
Verified review

10/10 Exceptional

A very unique hotel, with stunning views and closeness to the city centre!
Verified review

10/10 Exceptional

Staff is friendly, helpful and professional attention to details is seen everywhere Hotel is beautiful and unique, not like any other hotels Located close to everything you may need
Verified review

10/10 Exceptional

Friendly and accommodating staff
Verified review

8/10 Very good

Great for Singles and couples

Great for Singles and couples
Verified review

10/10 Exceptional

New. Tasty. Comfortable. Kids frendly

Amaizing hotel in Astana. Service was fantastic. Incredible cousine. I recommend it
Verified review

10/10 Exceptional

Staff were inattentive. At check in I asked to combine my two reservations and was told someone would get back to me, no one did. At check out, it was a near argument with the staff (who were asleep when I was trying to leave) about them saying I needed to have my room checked before I was “allowed” (in his words) to leave. Other staff didn’t speak English and were unhelpful when I tried to communicate over Google translate. My room was not cleaned one of the nights I stayed. I expected more from a hotel of this caliber.
Verified review

10/10 Exceptional

Toller Aufenthalt

alles perfekt, es fehlt nur ein Fitnesraum. Sauna hatte nicht richtig funktioniert, nur 70 C Temperatur. Sonst alles toll
Verified review

10/10 Exceptional

Verified review

4/10 Fair

Verified review

10/10 Exceptional

Verified review

2/10 Poor

Verified review

10/10 Exceptional

Verified review

2/10 Poor

Verified review

10/10 Exceptional