4/10 Regular
2 de septiembre de 2025
Promised much - didn’t deliver
Honestly conflicted on my stay as based on the location of the room and the being the root cause of my dissatisfaction, it was okay. Initial booking was no issue and received the usual comms prior to arriving along with an “offer” to upgrade to a room in the “Manor House” which I went for. The room was on the top floor (3rd) at the end of the corridor and initial everything was okay. Some dropped popcorn on the stairwell but nothing untoward. The room allocated was however down the Restaurant end of the manor and the smell of the vents from the kitchen meant it was impossible to have the window open while the kitchen was open due to the smell of cooking fats venting - combined with the area at the bottom of the stairwell being used to store dirty plates from service - again leading to a strong odour up the staircase to the rooms. Finally this morning I noticed some rather unclean bedding as I pulled my covers back, not what I was expecting at all! I avoided breakfast…. Finally on the stairs on the way out… the popcorn from the previous evening….
David
David, viaje de negocios de 1 noche
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