Servatur Isora Suites features a free kids' club and puts you within a 10-minute walk of Arena Beach. After splashing around at the 4 outdoor pools, you can unwind with a drink at the pool bar. Other highlights include a fitness center, a children's pool, and a terrace. Fellow travelers say great things about the helpful staff.
Avenida de la Gaviota, 1, Guia de Isora, Tenerife, 36680
What's nearby
El Varadero - 1 min walk - 0.1 km
Arena Beach - 7 min walk - 0.6 km
Tenerife Beaches - 12 min walk - 1.0 km
Playa Chica - 19 min walk - 1.6 km
Playa de Punta Blanca - 19 min walk - 1.6 km
Getting around
Tenerife South Airport (TFS) - 41 min drive
Santa Cruz de Tenerife (TFN-Tenerife North) - 83 min drive
La Gomera (GMZ) - 132 min drive
Restaurants
Lava Restaurant - 16 min walk
Douce France - 14 min walk
Am Eck - 13 min walk
Hello Bar - 14 min walk
Pepi Vintage - 10 min walk
About this property
Servatur Isora Suites
Servatur Isora Suites features a free kids' club and puts you within a 10-minute walk of Arena Beach. After splashing around at the 4 outdoor pools, you can unwind with a drink at the pool bar. Other highlights include a fitness center, a children's pool, and a terrace. Fellow travelers say great things about the helpful staff.
All inclusive details
All-inclusive room rates at Servatur Isora Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet meals and snacks included
At a glance
Hotel size
312 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Poolside bar
Traveling with children
Free children's club
Children's pool
Waterslide
Playground
Children's games
Lifeguard on site
What to do
Pool table
Beach nearby
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Whale-watching nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
6 buildings/towers
ATM/banking
Garden
Terrace
Television in common areas
Fitness center
4 outdoor pools
Arcade/game room
Waterslide
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
20-inch TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Wet bar
Electric kettle
Sleep well
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Shared bathroom
Deep soaking bathtub
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:30 PM
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Barcelo Guia De Isora
Allegro Isora Hotel Guia de Isora
Barceló Varadero Aparthotel
Barceló Varadero Aparthotel Guia de Isora
Barceló Varadero Guia de Isora
Barcelo Varadero Hotel Guia De Isora
Barcelo Varadero Tenerife/Guia De Isora
Barcelo Hotel Varadero
Barceló Varadero Hotel Guia de Isora
Barceló Varadero Hotel
Allegro Isora Hotel
Allegro Isora Guia de Isora
Allegro Isora Hotel
Allegro Isora Guia de Isora
Allegro Isora Hotel Guia de Isora
Frequently asked questions
Does Servatur Isora Suites offer free cancellation for a full refund?
Yes, Servatur Isora Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Servatur Isora Suites?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:30 PM.
Are pets allowed at Servatur Isora Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Servatur Isora Suites?
Sorry, there's no onsite parking at Servatur Isora Suites.
What are the check-in and check-out times at Servatur Isora Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Servatur Isora Suites and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in one of the 4 outdoor swimming pools or use the hotel's other amenities, which include a waterslide and a fitness center. Servatur Isora Suites also has an arcade and a garden.
Does Servatur Isora Suites have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Servatur Isora Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Servatur Isora Suites like?
Servatur Isora Suites is a short 9-minute walk from Arena Beach and 11 minutes' walk from Tenerife Beaches.
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Reviews
Servatur Isora Suites Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.8
Location
8.2
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
The food was excellent with a constant flow of freshly cooked meals and a great variety. (12 reviews)
We loved our stay! Great for families, lovely and clean! Spacious rooms! Would return.
Verified review
10/10 Exceptional
Dec 27, 2024
What a wonderful place to stay! The service, the activities, and the food made this an incredibly memorable vacation. Great hotel for families with kids of all ages. Highly recommend!
Verified review
10/10 Exceptional
Sep 1, 2025
I had a wonderful stay at this hotel. The staff were truly amazing—friendly, helpful, and always attentive. The food was very good, with plenty of variety to enjoy. Another big plus is the convenient location; there’s a bus stop right in front of the hotel, making it easy to travel anywhere you need. Overall, a fantastic experience and I would definitely recommend this hotel!
Verified review
10/10 Exceptional
Mar 13, 2025
Great hotel with views of the sea and the mountains. Wonderful buffet with so much choice and a different theme each evening and entertainment that made it even more special. Parking, nice restaurants and shops nearby. Would definitely go back.
Verified review
6/10 Good
Jan 9, 2026
We stayed at the hotel for two nights with our family and overall the experience was okay. The pool water was quite cold, even in the heated pool. The restaurant was very noisy and echoing, which made dining indoors rather uncomfortable. The food was average, nothing special. The evening disco was a nice bonus for the children.
Verified review
10/10 Exceptional
Feb 22, 2025
Really liked this hotel, will visit again. Really nice apartments, 3 lovely pools, great facilities and in a really nice area just a few minutes walk from the beach. Supermarket next door, pool towels, microwave, fridge... beautiful weather. Had a wonderful week's break in Feb 2025
Verified review
4/10 Fair
Feb 4, 2025
Property served it's purpose for a one night stay until we checked into Airbnb. Pool was nice but too noisy, too many to many kids, room was tired and noisy. Hot water took a long time to show at all faucets.
Breakfast buffet was better than what we expected. Staff was friendly at this hotel.
Verified review
6/10 Good
Jan 4, 2025
Room cleaning service is bad! Restaurant is good. Rooms are old
Verified review
10/10 Exceptional
Nov 25, 2023
Good customer service
And they go the extra mile to solve any issues
Verified review
8/10 Very good
Mar 2, 2026
We stayed at Allegro Isora in January and were lucky to have absolutely fantastic weather — plenty of sunshine and perfect temperatures for relaxing by the pool. It was an ideal winter escape.
The hotel has three swimming pools, which is a big plus. There was always space to relax, and the pool area had a great holiday atmosphere. The evening entertainment was also very enjoyable — fun, lively, and something to look forward to after dinner. It really added to the overall experience.
One of the highlights was definitely the food. There was a good variety, everything was fresh, and we always found something we enjoyed. The overall atmosphere around the hotel felt friendly and relaxed, making it a pleasant place to spend our holiday.
However, the rooms are quite tired and could definitely benefit from refurbishment. Some of the areas around the pool also look a bit worn and in need of updating. While everything was functional, the interiors don’t reflect a modern standard.
Overall, we had a very nice stay thanks to the weather, food, pools, and entertainment. If you’re looking for a sunny getaway with a great atmosphere and don’t mind slightly dated rooms, it’s a solid option.
Verified review
6/10 Good
May 9, 2025
Furnitures like the couch need to be updated the kitchen cabinet was not screwed in right. The bathroom smelled aweful. The cleaning lady did not even empty the kitchen bin. The sea view was nice. Pool a little too cold but great view of the mountain
Verified review
6/10 Good
Jul 3, 2025
First off I should say the food, or at least the breakfast is excellent. However I had two short stays of 3 and 1 night. Showers floods the lounge!! I was on the ground floor and both rooms had insecure patio doors. Air con was a blessing and the staff are great. Area around? If you’re not half / full board limited options. I stay as it’s convenient for family but may look at other options. Especially as I was awoken at 07:00 by staff outside the bedroom discussing everything but work.
Verified review
6/10 Good
Jun 3, 2025
It has been a while since I was this disappointed with a hotel. Cleanliness or the lack of has probably been the biggest factor - whether it was by the pool or in the rooms. We also felt you cannot really talk about hospitality as such- the staff, bar one or two exceptions, are doing just enough, barely offering a smile - not the energy you want to be around. Activities for kids not adequately advertised- most entertainment seems to have been happening by one pool and no staff bothered to walk around the others to ask the kids to join- very disappointing. The food was an average all inclusive buffet, nothing remarkable to point out, however the coffee was pretty good. Towels left on sunbeds from 7am- so if you are later you struggle to find space. Very disappointing stay, would not recommend.
Verified review
6/10 Good
Sep 24, 2025
A good stay with room for improvement
We enjoyed our stay, and the staff at the front desk, lifeguards, and restaurant were all very friendly, helpful, and attentive. The food was excellent, and we really liked how the hotel changed themes and cuisines each night. The waiters were especially kind and supportive with our two young boys.
The hotel is pram friendly, with easy access to all areas. The kids pool is fantastic, with both big and small slides that kept our boys entertained for hours. Evening entertainment was also very enjoyable, with energetic staff who brought a lot of fun and made sure the children were involved.
The rooms are very spacious, and the beds are comfortable, but the biggest downside for us was the cleanliness. When we arrived, we noticed small mites in the bathroom. Even though we asked for it to be thoroughly cleaned, it was not, and my wife had to take care of it herself every day. We also followed the instructions to have the bed sheets changed, but this did not happen until we asked the cleaning team directly on day 4. Although they claimed the sheets had been changed, a small transfer mark from my wife’s black swimsuit stayed on the corner of my son’s bedding throughout our stay.
If there was one improvement we would suggest beyond cleanliness, it would be to add a snack and drinks bar at the kids pool. It is not a major issue, but it would save the walk when spending long afternoons there.
Verified review
6/10 Good
Apr 3, 2024
Nice hotel, poor/impersonal service quality
Upon arrival we waited for 15 mins before being seen by the receptionist, she was then very unwelcoming and proceeded to tell us there's no kids play area, when this was a big factor as to why we chose this hotel. When I showed her the play area photos she said, "this is only for kids older than 4, but you can ask them", which was not correct, kids under 4 can use the play area but must be accompanied by their parent.
The room was nice with a large bed and good storage, a cot was provided, the kitchen had a microwave and a fridge along with some plates, glasses and cutlery.
No cloths, sponges or dish soap. No kettle or mugs.
Their was a sofa bed, which was very uncomfortable to sit on, it wanted to unfold at any opportunity.
The sea view was really nice, overlooking a busy road however, but this was not a problem.
We had half board (breakfast and lunch) overall the food was average. It is very much mass produced at low cost. There is not a great selection of fruit in the morning, we could pick up much fresher/tastier fruit in the Hiperdino only 30 meters away.
The dinner was quite good with themed nights. It did get particularly busy at peak times though, so you'd have to que for a while.
The pool areas are great with comfortable sun loungers, we were not allowed to put up the parasol most days due to the wind, this could be improved as we have a 1 year old who can't sit in the sun for too long.
Overall the stay was good but the service quality was poor.
Verified review
6/10 Good
Jun 23, 2025
Very basic and needs TLC but food was good.
Verified review
2/10 Poor
Dec 31, 2025
Rooms are neglected.
Verified review
10/10 Exceptional
Apr 13, 2023
Fantastic stay. There is nothing to complain about our holiday at Allegro Isora.
Everything was extremely clean and tidy and very well maintained. The staff were very friendly and helpful.
The food was excellent and there was always a constant flow of freshly cooked food;the variety was fantastic too - you certainly wouldn’t go hungry!
Verified review
8/10 Very good
Mar 7, 2024
A little bit old / used hotel and the food is average -not a big choice and queues to the main restaurant.
Verified review
6/10 Good
Dec 6, 2022
Terrible stay
Very dirty hotel, everything is sticky. The bathtub was absolutely dirty and clog. Air conditioning doesn’t work and even when you report all this, nothing gets done to fix it.
Verified review
8/10 Very good
Jun 1, 2023
Good value hotel
Very good value holiday, staff very friendly, great customer service & extremely clean. Only downfall is the queueing in the restaurants at peak times. The lay out around the show cooking and hot buffet does not work. Long queues for food whether you want it or not, you have to pass pasta/pizza area then the grill before you get to the hot buffet. Lots of people pushing in. If the hotel was to sort this I would have given 5 stars. Food most days was excellent & drinks very good quality. Pool areas very clean, never an issue getting a sunbed even when busy.
Verified review
6/10 Good
Feb 13, 2024
The property is more shabby than chic. It feels understaffed - the pool area would benefit from cleaning throughout the day. The restaurant is appallingly setup and needs a workflow to address the bottlenecking. Breakfast shouldn’t take the length of time it does.
Verified review
4/10 Fair
Jan 14, 2025
Low value and lots of issues
The Good:
The Bad: cold pools, broken beds, stonecutting and maintance outside appartment for a whole week, bugs in the rooms, some very bad diner experience, complains where ignored, higher price when paying than advertised on Hotels. Since the hotel also have all inclusive alcohol bars we also had issues with people drinking soo much that they startet group fights by the pools early in the day times.Children had to be remove from drunk adults and police and guards had to come and fix the problems.
Verified review
8/10 Very good
Apr 27, 2026
Je vais commencer par 2 points négatifs :
-la piscine n'est pas chauffée au mois d'avril impossible de se baigner
- le toboggan n'a été fonctionnel que le premier jour
- fuite d'eau dans la chambre
Points positifs :
- buffet très varié
- les animations du soir ont été une très agréable surprise
- situation géographique de l'hôtel pour visiter l'île
- équipement pour les enfants :3 piscines, parc de jeux, city stade ...
Je recommande pour des séjours famille
Verified review
10/10 Exceptional
Apr 27, 2026
Tocó espectacular, hermoso y apto para niños , mis hijos lo disfrutaron un montón , 100% recomendado