6/10
The staff were all amazing. Nothing was too much trouble. The room had some nice touches like an electric fan which we needed due to the heat. We had all the windows open but still needed the fan. Nespresso machine didn't work, which was disappointing. The bed was too soft and moved every time anyone rolled over. The bathroom floor tiles were absolutely lethal when wet. I did the splits and was only saved by the wall and the toilet. By the time I arrived home I realised that I'd strained my lower back in my efforts not to fall. There is a small notice in the bathroom (in a decorative font which is too small to see without reading glasses - and at the end of a long list of items they can supply if you've forgotten them such as toothbrush, toothpaste, sewing kit, shoe polish) which says you can ring reception for a non-slip shower mat. My heartfelt suggestions are to make it clear in a large font notice that the whole floor is slippery when wet (no door or curtain on the shower so the water flies everywhere (including on the toilet roll and spare as the toilet is less that two feet from the shower) and provide the non slip mat in the bathroom for guests to use. We recently stayed in a hotel in Cornwall which did that, and it was very useful for both of us, not just the disabled guest.
Sadly, we both found hair in our food too; one dark one of a couple of inches long in my daughter's evening meal last night and a short, grey curly one in my breakfast this morning.
Jo
Viaje de 1 noche en familia