El Sueño Hotel & Spa

Property class: 4
Adults-only hotel with spa, near Puebla Cathedral

Choose dates to view prices

El Sueño Hotel & Spa features a rooftop terrace and puts you within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and La Tentacion, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this boutique hotel include an indoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
The current price is $85
$101 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

A bedroom with a red headboard, a bed with white bedding, a nightstand with a lamp, and a window with curtains.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A four-poster bed with a wooden frame and white bedding, a ceiling fan, and a red accent wall.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Master Suite

A modern hotel room with a bed, a small desk, a chair, and an orange sofa.

Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Plus

A bedroom with a canopy bed, a chandelier, a large floral painting, and a wooden cabinet.

Standard Plus

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a red accent wall, a ceiling fan, and a television.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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The price is $182
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About the neighborhood

Map
9 Oriente No. 12 Centro Histórico, Puebla, PUE, 72500

What's nearby

  • Amparo Museum - 2 min walk - 0.2 km
  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 2 min walk - 0.2 km
  • Los Sapos Bazaar - 5 min walk - 0.5 km
  • Puebla Convention Center - 12 min walk - 1.0 km

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Airport drop-off service

Restaurants

  • ‪El Mural de los Poblanos - ‬3 min walk
  • ‪El Guero Marinero - ‬2 min walk
  • ‪Casa Barroca - ‬3 min walk
  • ‪Cemitas "La Poblana - ‬2 min walk
  • ‪Augurio - ‬1 min walk

About this property

El Sueño Hotel & Spa

  • El Sueño Hotel & Spa features a rooftop terrace and puts you within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and La Tentacion, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this boutique hotel include an indoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 20 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • Pets allowed (1 total, up to 33 lbs per pet)*
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Airport drop off on request(available 24 hours)*

Other information

    • Caters to adults only

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Reviews

El Sueño Hotel & Spa Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious and great by multiple guests. (12 reviews)
  • The restaurant served wonderful food with friendly waiters and good service. (10 reviews)
  • The spa service was excellent and the massage was a highlight of the stay. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Breakfast
Food
Spa
Amenities
Drinks
Parking
Cathedrals

Reviews

Verified review

10/10 Exceptional

Clean room staff were friendly and made sure we were comfortable during our stay. The location was perfect too.
Verified review

10/10 Exceptional

We loved the location, staff, cleanliness in the entire property. The location is incredible you have everything around.
Verified review

10/10 Exceptional

Incredible stay! The attend to detail and wonderfully friendly staff made my trip one to remember
Verified review

10/10 Exceptional

Beautiful, quiet, clean boutique hotel very close to Zócalo de Puebla. Always my “go-to” stay whenever in Puebla
Verified review

10/10 Exceptional

Lovely stay in Puebla & Cholula

Great service and charming hotel in the heart of the historic center.
Verified review

10/10 Exceptional

Comfortable bed, decent internet, and great breakfast options.
Verified review

8/10 Very good

Breakfast was great. The Huevos tiraditos were a novelty for me that I enjoyed. The ambiance, decoration and architecture are charming and comfy. The location was perfect, right downtown with most of attracting at walking distance. However, the shower cleanliness was bad. Even after reporting it, the mold in some areas were still there. When we checked in, the overall room appearance was very good, but the second day, the beds were badly made, as if someone had sat or laid over them. I hope the management pays attention to these items because this nice place can do better.
Verified review

10/10 Exceptional

Great location. Nice room and restroom. Was woken up one night at 11:30 by some staff were spraying something with a very loud machine. Hotel was pretty empty when we were there but could see if being noisy if they were busy.
Verified review

10/10 Exceptional

Location was very good. The breakfast was excelent.
Verified review

10/10 Exceptional

First time here, came for a wedding. Staff was warm, friendly, and very helpful. The architecture of the building was beautiful and Unique. The zocalo is a beautiful area and we were lucky enough to be there when they had decorated for dia de los muertas. We had a wonderful stay overall!
Verified review

8/10 Very good

All the staff was really kind
Verified review

8/10 Very good

Great hotel few blocks from the cathedral, very friendly staff. Good american breakfast included.
Verified review

10/10 Exceptional

I enjoyed the property, staff were friendly and welcoming. The rooms were nicely kept, and very beautiful. Great suggestions from staff as far as food recommendations. Will stay in this hotel next time I’m in Puebla
Verified review

10/10 Exceptional

Unique property, very close to the Cathedral. Great food.
Verified review

10/10 Exceptional

Love the people that work there!!!
Verified review

10/10 Exceptional

Súper beautiful rooms
Verified review

10/10 Exceptional

We loved our stay! The staff was so friendly and the design of the space is breathtaking. The room was spacious and comfortable, and there was so much attention to detail in every corner to surprise and delight you. The drinks and food is amazing, and like the hotel, are works of art unto themselves. We plan to come back very soon!
Verified review

10/10 Exceptional

Most comfortable hotel

Excellent hotel with rooms that are decorated beautifully. Located in the historic district of Puebla. The staff were very attentive and polite. Most spoke English as well as Spanish. The food in the restaurant was wonderful as well. Really enjoyed our stay and would return.
Verified review

10/10 Exceptional

The location was excellent for walking in the Zocalo area, the staff were very friendly and the breakfasts were very good. Our room was located downstairs with no outdoor views so it was a bit dark, but overall OK.
Verified review

10/10 Exceptional

This is a really sweet little hotel. with a lot of character and individually appointed rooms. It is extremely central, just a block or so away from the Zocalo but overall very peaceful and quiet.(there was some club music that was noticeable, but my room that was deep inside enough that it didn’t bother me). I didn’t not use the spa, but it looked nice. The restaurant was good, breakfast was great but coffee a little weak. The restaurant does not belong to the hotel and is paid separately. The only thing that was not great was the Wi-Fi. It was in and out at best, and nonexistent for most of my stay. I understand that colonial mansions’ thick walls can be problematic with Wi-Fi, but this seemed to be beyond that. Yet everything else, the kind staff as well, made up for that.
Verified review

10/10 Exceptional

The staff is really accommodating and friendly. Jorge was very attentive and helpful. The room was spacious and beautifully decorated. I will be back.
Verified review

6/10 Good

the place it's so beautiful with great location but the service could be so much better
Verified review

10/10 Exceptional

The hotel delivered impeccably

⭐️⭐️⭐️⭐️⭐️ Stepping into El Sueño Hotel felt like entering a realm of luxury and comfort. The accommodations were not just outstanding, but a true testament to opulence. The rooms exuded warmth and elegance, making each moment spent indoors a pleasure. The staff, with their welcoming smiles and attentive service, ensured that every need was met promptly and with a genuine desire to exceed expectations. Their friendly demeanor added a personal touch that made the stay truly memorable. Nestled in a great location, the hotel offered convenience without compromising on tranquility. Whether exploring the city or simply enjoying the surroundings, the easy access to key attractions was a definite plus. As a modern traveler, fast wifi is always a priority, and El Sueño Hotel delivered impeccably. The seamless connectivity allowed for both work and leisure to coexist harmoniously. The air conditioning was a true blessing, especially in the warm Mexican climate. Returning to a cool and refreshing room after a day of exploration made the experience all the more enjoyable. The pool area was a haven of relaxation, offering a serene escape from the bustling city. The crystal-clear waters beckoned, providing a perfect spot to unwind and soak in the essence of Puebla. And the myriad of other amenities? Simply exceptional. Highly recommended!
Verified review

10/10 Exceptional

Great Hotel Walking distance from everything
Verified review

10/10 Exceptional

Great stay