Hotel Serrano

Property class: 2.5
Frederico Westphalen hotel with restaurant and bar/lounge

Choose dates to view prices

Hotel Serrano is a great choice for a stay in Frederico Westphalen. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (7)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Garden
  • Daily housekeeping
  • Pets allowed
  • Elevator
  • Digital TV service
  • Free self parking
The current price is $51
$54 total
includes taxes & fees
Oct 19 - Oct 20

Room options

View all photos for Deluxe Room

A hotel room with two beds, a wooden headboard, a small bedside table, and a curtain.

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A hotel room with a bed, a wardrobe, and a nightstand.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

A bathroom with a marble wall, a bathtub with candles, and a shelf with toiletries.

Presidential Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A modern interior with a white chair, a large potted plant, and a staircase leading to a bright area.
Di Palazzo
Ametista do Sul
  • Free breakfast
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 13 reviews
The price is $63
$66 total
includes taxes & fees
Oct 20 - Oct 21
Di Palazzo
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000

What's nearby

  • Wilson Lutz Farias Municipal Museum - 12 min walk - 1.1 km
  • Our Lady of Graces Church - 53 min drive - 50.0 km

Restaurants

  • ‪Preta Lanches - ‬11 min walk
  • ‪Café Sol - ‬11 min walk
  • ‪Sorveteria e Pastelaria Skina - ‬13 min walk
  • ‪Dog Ki-Delicia - ‬11 min walk
  • ‪Restaurante Oliveira - ‬17 min walk

About this property

Hotel Serrano

  • Hotel Serrano is a great choice for a stay in Frederico Westphalen. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

At a glance

Hotel size

    • 56 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets stay free (dogs and cats only, 1 total)
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

Working away

  • Meeting rooms

Services

  • 24-hour front desk

Facilities

  • Garden

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Frequently asked questions

Does Hotel Serrano offer free cancellation for a full refund?

Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Serrano?

Yes, cats and dogs stay free, with a limit of 1 total.

Is parking offered on site at Hotel Serrano?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Serrano and nearby?

Hotel Serrano has a garden.

Are there restaurants at or near Hotel Serrano?

Yes, there's an onsite restaurant.

What's the area around Hotel Serrano like?

Hotel Serrano is located a short 14-minute walk from Wilson Lutz Farias Municipal Museum.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Serrano Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, above average, and delicious by multiple guests. (7 reviews)
  • The air conditioning was efficient and quiet, providing a comfortable stay. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Reviews

Verified review

8/10 Very good

O café da manhã de 11 e 12/10 poderia oferecer leite vegetal e queijo ou iogurte sem lactose para intolerantes. Havia apenas um bolo sem lactose no primeiro dia e nada no segundo dia (sem plaquinha avisando). Além disso, seria bem-vinda uma placa na entrada do salão do café recomendando a todos falarem em tom baixo para manter o sossego aos demais hóspedes pois a turma da excursão hospedada fazia muito ruídos e gritava demais no salão. Causou transtornos a quem busca uma experiência romântica.
Verified review

10/10 Exceptional

Muito bom custo benefício
Verified review

10/10 Exceptional

Ótimo. Adoramos. Tudo muito bom.
Verified review

10/10 Exceptional

Apenas um inconveniente aconteceu durante minha estadia. Não me avisaram que precisava recarregar o cartão chave a cada 24 horas. Com isso duas vezes após estar diante da porta do quarto precisei voltar a recepção para recarregar o mesmo, coisa desnecessária se o recepcionista tivesse dito no check-in ou mesmo quando precisei fazer a primeira recarga. sendo que na segunda ele ainda me respondeu atravessado como se eu fosse obrigada a saber deste detalhe. No mais não ficou nada a desejar, fui muito bem atendida.
Verified review

10/10 Exceptional

Excelente! Recomendo......
Verified review

8/10 Very good

Atendimento nota 1000, funcionários nota 1000. Café da manhã bem humilde, mas de acordo com o foco do hotel e a única coisa ruim. Foi um chuveiro elétrico que tava 70% entupido. Chuveiro elétrico já não deveria ter em hotel imagina assim. Mas tava no geral bom. Só revejam estes itens
Verified review

10/10 Exceptional

Muito bom, excelente estadia. Tudo limpo e organizado
Verified review

8/10 Very good

O Hotel Serrano é novo, situado na entrada da cidade, ao lado da BR 386, o apartamento é confortável, o ar condicionado é eficiente, tudo muito limpo, a equipe de funcionários é atenciosa, e o café da manhã é delicioso. Eu e minha esposa gostamos do hotel e voltaremos.
Verified review

10/10 Exceptional

Minha estadia foi ótima, atendimento perfeito, quarto limpo, café da manhã excelente. Ao lado do hotel tem um restaurante excelente que serve um bife na chapa fora de série .
Verified review

10/10 Exceptional

Ótima experiência. Acho que o café da manhã poderia ser um pouco melhor, mas ainda assim, pretendemos voltar em razão dos outros aspectos que estavam muito bons.
Verified review

10/10 Exceptional

Cardapio do café bom!
Verified review

10/10 Exceptional

O quarto ao lado do elevador muito barulho
Verified review

8/10 Very good

café da manhã bom ,quarto limpo , estacionamento bom ,ótimo custo benefício
Verified review

10/10 Exceptional

Acomodação perfeita, bem limpo e organizado. Recepção ótima. Café da manhã maravilhoso!
Verified review

8/10 Very good

Café da manhã bom
Verified review

8/10 Very good

Trata-se de um hotel anexo a um posto de gasolina que tem uma infraestrutura excelente para um pernoite. Muito util e com condições de acomodação de uma grande rede de hotéis.
Verified review

8/10 Very good

A equipe de atendimento é maravilhosa, desde a recepção às meninas do café, limpeza....
Verified review

10/10 Exceptional

Tudo muito ótimo
Verified review

6/10 Good

O quarto estava limpo e os colaboradores muito prestativos.
Verified review

10/10 Exceptional

Muito bom.
Verified review

10/10 Exceptional

Nao quero falar!!!
Verified review

10/10 Exceptional

Estacionamento prático limpeza ótima ar condicionado bom
Verified review

10/10 Exceptional

ÓTIMO HOTEL

Excelente acomodação e atendimento.
Verified review

8/10 Very good

Voltaria lá

Hotel muito bom. Limpo, organizado, bom atendimento.
Verified review

10/10 Exceptional

Me surpreendeu.

Hotel novo ou todo reformado. Piso, pintura quarto com split (silencioso), água com aquecimento central (torneira e chuveiro). Estacionamento pequeno e pode diversificar mais, o café.