Hotel Cinera

Property class: 3.5
San José de Cúcuta hotel with outdoor pool and restaurant

Choose dates to view prices

When visiting San José de Cúcuta, Hotel Cinera is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other features include a terrace and a garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Minibar
The current price is $57
$57 total
Sep 21 - Sep 22

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed | Minibar, desk, laptop workspace, WiFi (free)

Basic Double Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room, Multiple Beds

Minibar, desk, laptop workspace, WiFi (free)

Basic Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed

View all photos for Basic Single Room, 1 Queen Bed

Minibar, desk, laptop workspace, WiFi (free)

Basic Single Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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San José de Cúcuta
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 141 reviews
The price is $45
$45 total
Sep 22 - Sep 23
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About the neighborhood

Map
349 Cl. 11, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Cucuta Museum of Culture - 2 min walk - 0.2 km
  • Colon Park - 2 min walk - 0.2 km
  • Gobernación Norte de Santander - 3 min walk - 0.3 km
  • San Jose Cathedral - 5 min walk - 0.4 km
  • Ventura Plaza Commercial Center - 9 min walk - 0.8 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 17 min drive
  • San Antonio (SVZ-Juan Vicente Gomez Intl.) - 32 min drive

Restaurants

  • ‪Shanghai Gold House Ventura Plaza - ‬8 min walk
  • ‪Pasteles & Pasteles - ‬7 min walk
  • ‪Cafecopy - ‬9 min walk
  • ‪Restaurante Da Massimo - ‬8 min walk
  • ‪Pan De Bono El Bocadito - ‬6 min walk

About this property

Hotel Cinera

  • When visiting San José de Cúcuta, Hotel Cinera is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other features include a terrace and a garden.

At a glance

Hotel size

    • 62 rooms

Arriving/Leaving

    • Check-in start time: 10:00 AM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets stay free
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–8:30 AM
  • Restaurant

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 36-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Cinera Hotel

Hotel Cinera San José de Cúcuta

Hotel Cinera Hotel San José de Cúcuta

Frequently asked questions

Is there a pool at Hotel Cinera?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Cinera?

Yes, pets stay free.

Is parking offered on site at Hotel Cinera?

Sorry, there's no onsite parking at Hotel Cinera.

What are the check-in and check-out times at Hotel Cinera?

Check-in start time: 10:00 AM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Hotel Cinera and nearby?

Hotel Cinera has an outdoor pool and a garden.

Are there restaurants at or near Hotel Cinera?

Yes, there's an onsite restaurant.

What's the area around Hotel Cinera like?

Hotel Cinera is a short 9-minute walk from Ventura Plaza Commercial Center and 12 minutes' walk from General Santander Stadium.

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Reviews

Hotel Cinera Reviews

8.2

Very Good

8.4

Cleanliness

8.2

Amenities

8.4

Staff & service

7.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

We stayed 4 days and we had a good time here. The food at the cafe was good. The coffee was delicious. All of the hotel employees are very friendly, helpful and welcoming to PR. The beach is less than 3 blocks from the hotel, but is not good for swimming. Very rough waves. The supermarket across the street is great.
Verified review

6/10 Good

They did not have my reservation in their system so they did not have the rooms available. We had to take the last room and make the best of it. The staff however did everything possible to help me and make my stay better. Anderson was very helpful and friendly. He helped us with our bags and made sure we got to our room safely. He also guided us with how to get food.
Verified review

10/10 Exceptional

Great Location
Verified review

10/10 Exceptional

Everything was exellent.
Verified review

8/10 Very good

Room was great.
Verified review

8/10 Very good

The only thing we did not like much was that no towel available in the room other than that … everything else was fairly good. Ah and at the checking time they did it know that room was already paid … they Expedia..
Verified review

8/10 Very good

Good for a night.

First, the room assigned did not have a good working airco, however was assigned to another. The bathroom did not have warm/hot water, and does not have a douche spray shower..
Verified review

4/10 Fair

No hot water and the room power is shut down unless you leave the key card inside. There is nothing more unpleasant than returning to a hot room after a hot day. The pictures displayed on Expedia are quite misleading. You can smoke in the parking lot tho. Also, beware of 'hotel taxi service'. They might guarantee certain things to the client (ie. accepting foreign currency) without the taxi driver's consent, leading to unpleasant interactions.
Verified review

8/10 Very good

Hotel centrico, comodo y basico para espera por pocos dias. Mi critica constructiva es que a la recepción un poco mas de empatia en comunicación ser mas detallista al entregar información. Y convenios con app respetarlas
Verified review

6/10 Good

Fue solo una noche pera la reserva nunca la consiguieron
Verified review

8/10 Very good

Arepa cruda y desabrido el desayuno

La unica deficiencia es el desayuno. Vengo seguido a hospedarme y siempre es el mismo desayuno.
Verified review

10/10 Exceptional

La atención fue muy rápida y en la recepción fueron gentiles. Muy buena oocion
Verified review

8/10 Very good

El sitio es agradable, tiene servicio de Restaurante y potencial para mejorar
Verified review

10/10 Exceptional

Bueno
Verified review

8/10 Very good

Recomendable para pasar la noche

Habitación limpia. Buena ubicación. Muy atentos
Verified review

10/10 Exceptional

Deben mejorar el aire acondicionado de las habitaciones.
Verified review

8/10 Very good

Es un hotel para ir en tránsito mas no de placer.
Verified review

8/10 Very good

Está bien para mi fin que era descansar, antes de continuar con mi viaje. Habitación muy confortable, todo en excelente condición. Me hizo falta agua en la habitación agua en botella y café. Por lo demás todo muy bien
Verified review

10/10 Exceptional

Cómodo, bonito y céntrico
Verified review

6/10 Good

Buena ubicación , personal atento , mucho ruido por remodelacion
Verified review

8/10 Very good

Todo bien, recomendado
Verified review

4/10 Fair

Pésimo

El hotel no es como lo muestran en las fotos, huelen a humedad las habitaciones, algunas no tienen ventana para ventilación, el aire acondicionado no funcionaba bien, la limpieza regular, la piscina muy sucia no la limpiaron ningún día.
Verified review

2/10 Poor

Horrible!!! Cucarachas, sucia, hay cabellos en las sabanas, no hay agua caliente, el lavamanos desprendido, nos fuimos a otro hotel en la noche, y perdimos el dinero imposible dormir ahi. Que decepcion del hotel y de Expedia en recomendarlo.
Verified review

10/10 Exceptional

Todo estuve super
Verified review

10/10 Exceptional

Super económica y buena atención