Mandarin Oriental Cristallo, Cortina features ice skating and a free ski shuttle, plus you'll be just steps from Dolomites. You can visit the spa to be pampered with deep-tissue massages, facials, or Ayurvedic treatments, and Il Gazebo, one of 3 restaurants, serves Italian cuisine. Other highlights at this boutique hotel include an indoor pool, an outdoor pool, and a free kid's club. Ski passes and storage are also available.
Via Rinaldo Menardi 42, Cortina d'Ampezzo, BL, 32043
Getting around
Treviso Airport (TSF) - 150 min drive
Marco Polo Airport (VCE) - 152 min drive
Bolzano Airport (BZO) - 39.1 miles/63 km
Valerio Catullo Airport (VRN) - 98.3 miles/158.1 km
Gabriele D'Annuzio Airport (VBS) - 116.1 miles/186.9 km
Airport shuttle (surcharge)
Free ski shuttle
Restaurants
Pizzeria Portorotondo - 14 min walk
Ristorante Pizzeria Croda - 18 min walk
Dolom'eats all'Aquila - 17 min walk
Caffè Sport (Emma) - 16 min walk
enoteca - 14 min walk
About this property
Mandarin Oriental Cristallo, Cortina
Mandarin Oriental Cristallo, Cortina features ice skating and a free ski shuttle, plus you'll be just steps from Dolomites. You can visit the spa to be pampered with deep-tissue massages, facials, or Ayurvedic treatments, and Il Gazebo, one of 3 restaurants, serves Italian cuisine. Other highlights at this boutique hotel include an indoor pool, an outdoor pool, and a free kid's club. Ski passes and storage are also available.
At a glance
DONE
Hotel size
74 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 40 per night)
Onsite valet parking (EUR 40 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Free ski shuttle
Property amenities
Food and drink
3 restaurants
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Free children's club
Playground
Free supervised childcare/activities
What to do
Ice skating
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Rafting nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (1615 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Ski storage
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Adjacent to a golf course
An outdoor pool
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Transfer shower
Lever door handles
Ski
Free ski shuttle
Ski passes
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Jetted bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Cristallo Ultimate SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
Dining
Il Gazebo - This fine-dining restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Veranda - This restaurant specializes in Mediterranean cuisine. Reservations are required. Open daily.
La Stube 1872 - This restaurant specializes in local cuisine. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 560 per vehicle (roundtrip)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 150.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 130 per pet, per stay
Parking
Self parking costs EUR 40 per night
Valet parking costs EUR 40 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Cristallo, a Luxury Collection Resort & Spa Cortina d'Ampezzo
Frequently asked questions
Does Mandarin Oriental Cristallo, Cortina offer free cancellation for a full refund?
Yes, Mandarin Oriental Cristallo, Cortina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mandarin Oriental Cristallo, Cortina?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Mandarin Oriental Cristallo, Cortina?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 130 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Mandarin Oriental Cristallo, Cortina?
Yes. Self parking costs EUR 40 per night. Valet parking costs EUR 40 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Mandarin Oriental Cristallo, Cortina?
Yes, an airport shuttle is available. The charge is EUR 560 per vehicle roundtrip.
What are the check-in and check-out times at Mandarin Oriental Cristallo, Cortina?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mandarin Oriental Cristallo, Cortina and nearby?
Have fun with onsite winter activities like ice skating. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mandarin Oriental Cristallo, Cortina also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mandarin Oriental Cristallo, Cortina?
Yes, there are 3 onsite restaurants, featuring Italian cuisine.
Does Mandarin Oriental Cristallo, Cortina have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
What's the area around Mandarin Oriental Cristallo, Cortina like?
Mandarin Oriental Cristallo, Cortina is a short 1-minute walk from Dolomites and 11 minutes' walk from Cortina d'Ampezzo Ski Resort.
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