In the heart of Hamburg City Center, Best Western Plus Hotel St. Raphael offers a warm welcome with its cozy fireplace and helpful staff. Unwind on the charming terrace or stay active at the gym, while multilingual staff is always ready to assist you.
Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
Hamburg Dammtor Station - 27 min walk
South Central U-Bahn - 7 min walk
Berliner Tor Station - 7 min walk
Lohmuhlenstrasse U-Bahn - 9 min walk
Restaurants
Böckmann’s - 1 min walk
Öz Urfa Kebap Salonu - 4 min walk
Back-Lava - 4 min walk
Bus Stop - 4 min walk
Singh - 4 min walk
About this property
Best Western Plus Hotel St. Raphael
At Best Western Plus Hotel St. Raphael, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: South Central U-Bahn is 7 minutes and Berliner Tor Station is 7 minutes.
At a glance
DONE
Hotel size
118 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (EUR 15 per day)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Sailing nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Terrace
Fireplace in lobby
Television in common areas
Fitness center
Bicycle parking
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient toilets only
Special features
Dining
Bar - Onsite bar. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 11 for children
Parking
Uncovered self parking costs EUR 15 per day
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Plus Hotel St. Raphael?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hotel St. Raphael?
Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Hotel St. Raphael?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Best Western Plus Hotel St. Raphael?
No, this hotel doesn't have a casino, but Casino Reeperbahn (6-min drive) is nearby.
What is there to do at Best Western Plus Hotel St. Raphael and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. Best Western Plus Hotel St. Raphael also has a fitness center.
What's the area around Best Western Plus Hotel St. Raphael like?
Best Western Plus Hotel St. Raphael is in Hamburg City Center, a short 7-minute walk from South Central U-Bahn and 20 minutes' walk from Hamburg City Hall.
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Best Western Plus Hotel St. Raphael Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Train station
Breakfast
Store
Walking
What guests liked
Breakfast was well-stocked and offered a good choice for all diets with many reviewers praising its quality. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 10, 2025
God oplevelse
Dejligt roligt hotel. Fantastisk personale og god morgenmad.
Martin
Martin, 3-night trip
8/10 Very good
Jun 8, 2025
Great and fiendly hotel, breakfast is fantastic
Niels Wann
Niels Wann, 3-night trip
10/10 Exceptional
Sep 9, 2025
Kom till hotellet från tåget, bra gångavstånd. Sov gott i sängen och rummet var fräscht, trevligt med vatten, kaffe och te på rummet, utmärkt för en övernattning centralt i Hamburg
Åsa
Åsa, 1-night trip
10/10 Exceptional
Jul 1, 2025
Angenehmes Hotel mit freundlichem Personal
Ute
Ute, 1-night trip
8/10 Very good
Jul 10, 2025
Fint og centralt beliggende hotel.
Dejligt hotel tæt på hovedbanegården. Morgenmaden var meget lækker, og betjeningen i lobbyen venlig og hjælpsom.
Helle Weile
Helle Weile, 3-night trip
8/10 Very good
Aug 3, 2025
Bra hotell med relativt centralt läge. Lite hårda sängar, men sov gott ändå.
Erik
Erik, 3-night trip
8/10 Very good
May 1, 2025
Tolles Frühstück Buffet, so kann ein Tag beginnen.
Peter
Peter, 2-night trip
8/10 Very good
Sep 29, 2025
Rent værelse, centralt fra banegård.
En del stæj fra vej og man kan mærke undergrundsbane selvom vi boede på 5 al.
Birgithe
Birgithe, 4-night trip
10/10 Exceptional
May 27, 2025
Un hotel muy bien localizado, cerca de la estación de tren al aeropuerto. Las habitaciones cómodas, limpias y con buen servicio en recepción
María
María, 1-night trip
10/10 Exceptional
Mar 12, 2025
Levede op til alle forventninger
Superfint hotel med venligt personale
Camilla
Camilla, 1-night trip
10/10 Exceptional
Jun 23, 2025
Zum zweiten Mal hier und wieder sehr zufrieden. Herrliches Frühstück
Kaspar
Kaspar, 1-night trip
10/10 Exceptional
May 1, 2025
Wonderful staff friendly, location very convenient for train travel
Derek
Derek, 1-night trip
8/10 Very good
Aug 30, 2025
dejligt hotel
men der er desværre mange misbrugere i området
Verified traveler
2-night trip
10/10 Exceptional
Sep 25, 2025
Hotel excelente, funcionários muito atenciosos, café da manhã com variedades de pães, queijos e outros acompanhamentos. Dá pra ir de trem do aeroporto e tb fica perto da estação central tanto de trem como dos ônibus. Tem lojas é supermercado perto. Tivemos um pequeno contratempo na chegada mas foi prontamente resolvido com satisfação. Me hospedarei outra vez qdo voltar a Hamburgo.
Vania Lucia
Vania Lucia, 2-night trip
10/10 Exceptional
May 24, 2025
Zimmer und Personal sehr in Ordnung.
Rolf
Rolf, 4-night trip
10/10 Exceptional
Jun 29, 2025
Sehr schönes Hotel, sauber, Personal freundlich. Umgebung durch Nähe zum Bahnhof einfach etwas schmutzig und Obdachlose
Mirja
Mirja, 2-night trip
8/10 Very good
Jan 4, 2025
LH
Bra hotell med centralt läge.
Lennart
Lennart, 2-night trip
10/10 Exceptional
Jun 22, 2025
Skønt hotel
Fint hotel med dejlige og rene værelser.
Meget hjælpsomt og venligt personale. Kan kun anbefales.
Karen Henriette
Karen Henriette, 2-night trip
10/10 Exceptional
Jun 27, 2025
Vi er rigtig glade for hotellet og turen . Vi et sikkert vi vil tilbage igen .
Tak for personale fra hotellet alt det hjælper vi har fået!
Qi
Qi, 5-night trip
8/10 Very good
Jun 6, 2025
Not the nicest area but the hotel is great.
Sanne Skovbo
Sanne Skovbo, 4-night trip
8/10 Very good
Mar 21, 2025
Vom Hbf und ZOB fußläufig hervorragend zu erreichen. Sehr gute Betten und hervorragendes Frühstück.
Sybille
Sybille, 2-night trip
10/10 Exceptional
Dec 1, 2024
Kan anbefales
Dejlig rent over alt, gode værelser, super gode senge, venligt personale
Flemming
Flemming, 2-night trip
10/10 Exceptional
Apr 9, 2025
Leckeres, vielseitiges Frühstück
Carola
Carola, 2-night trip
10/10 Exceptional
Apr 30, 2025
Bra hotell i Hamburg
Utmärkt och prisvärt hotell på gångavstånd från stationen. Brukar bo där första natten på den årliga tågluffen. Mycket bra frukost.