Oasis Palm - All Inclusive

Property class: 4

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Oasis Palm - All Inclusive features a free kids' club and puts you within a 10-minute walk of Langosta Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy, or mani/pedis. Other highlights include 7 bars/lounges, an outdoor pool, and a fitness center. Fellow travelers love the helpful staff.

Reviews

6.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $209
$257 total
includes taxes & fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard

A hotel room with two beds, a desk, a chair, and a TV.

Standard

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

A hotel room with two beds, a desk, a chair, and a TV.

Family

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

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  • Pool
  • Free breakfast
  • Spa
  • Free parking
6.8 out of 10, Good, 1,053 reviews
The price is $227
$281 total
includes taxes & fees
Nov 10 - Nov 11
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About the neighborhood

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Escénica Tower - 3 min walk - 0.3 km
  • Langosta Beach - 11 min walk - 1.0 km
  • Playa Tortugas - 13 min walk - 1.1 km
  • Las Perlas Beach - 3 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive
  • Tulum Intl. Airport (TQO) - 151 min drive

Restaurants

  • ‪Boost Pool Bar - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪La Trattoria - ‬4 min walk
  • ‪La Palapa - ‬4 min walk
  • ‪Spoon - ‬6 min walk

About this property

Oasis Palm - All Inclusive

  • Oasis Palm - All Inclusive features a free kids' club and puts you within a 10-minute walk of Langosta Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy, or mani/pedis. Other highlights include 7 bars/lounges, an outdoor pool, and a fitness center. Fellow travelers love the helpful staff.

All inclusive details

  • Gratuities are included.

Food and beverages

    • All à la carte meals, snacks, and select beverages included
    • In-room minibar (some restrictions)
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Surfing/body boarding

Land activities

    • Fitness facilities
    • Volleyball
    • Golf green fees

Lessons/classes/games

    • Bartending
    • Cooking
    • Language

Entertainment

    • Onsite entertainment and activities
    • Access to offsite nightclubs
    • Onsite live performances
    • Theme parties

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 25

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas (1-device limit)
    • Free WiFi in rooms (speed: 25+ Mbps; 1-device limit)

Parking

    • Free onsite self parking
    • Free onsite valet parking

Other information

    • Smoke-free property

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Reviews

Oasis Palm - All Inclusive Reviews

6.6

Good

7.0

Cleanliness

6.8

Amenities

7.0

Staff & service

6.6

Property conditions & facilities

Popular mentions

Food
Room
Service staff
Restaurant
Children
Beach
Booking
Family friendly
Buffets
Water

Reviews

Verified review

10/10 Exceptional

Room maintenance is excellent, the staff are welcoming and helpful, plenty of food and drinks at all hours. I highly recommend for vacationing!
Verified review

6/10 Good

Property is kid friendly
Verified review

6/10 Good

It’s was kid friendly. Food wasn’t great
Verified review

8/10 Very good

Room very ordinary but great food, amenities, entertainment was amazing...
Verified review

10/10 Exceptional

Friendly staff
Verified review

10/10 Exceptional

Pros: Great staff, Clean rooms, Clean pools, Great food, and beautiful beach! Cons: No safe or mini fridge in rooms, only hamburgers , hotdogs, and fries for late eats, bottled water given at room temperature. Otherwise a wonderful vacation! Frank. C Oswego, IL
Front of resort
Beach
Gazebo
Pool
Verified review

10/10 Exceptional

Everything was amazing the room was super clean and organize, Isabella whom cleaned our room she was super nice and did amazing job while we stayed 6 days. Pool was clean and the beach was super calm for my toddler to be able to get in water. The food was always delicious a lot of choices and drinks were also really good the ice cream was also really good my toddler loved the choices. We also enjoyed the time we got to use toddler time in daycare I do wishes instead of couple of days they would change toddler time everyday thing it helps to kill some time when you have a toddler and the pool section for kids it was amazing .
Verified review

8/10 Very good

I like the kid gaming area and the different variety of kid pools, but overall I wish they had better food selections. The room was up to date and clean. Great hotel for families!
Verified review

2/10 Poor

Horrible Hotel Very Dirty Food of temperature and they had 2 meat Chicken smelled and pork made 3 family members sick Food was disgusting Lady working the fryer area Very Rude Glassware was dirty and they have no straws Plates were dirty House keeping was not supposed to go in our room because front desk said they were off anyways But still went in our room But good thing my husband was I. The room cause he had gotten food poisoning from the pork the evening before Pools and bar was dirty they pick up dirty cups to serve the drinks
Verified review

8/10 Very good

We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
Verified review

8/10 Very good

I upgraded from Oasis Palm to Grand Oasis Palm because a lot of restaurants were not included under Oasis Palm. This is a resort where a lot of Mexicans come to vacation; as such, the food was more traditional, and a lot of the staff did not speak English well. I was able to communicate with my basic high school Spanish, though. People reserve the chairs and loungers early in the morning. And only once someone moved my stuff. The best part is that you can see the beach from the pool, and it takes less than a minute to go to the beach. They clean the beach of seaweed daily. Nice, clear, and calm water. Two big cons are that they cannot make speciality drinks like a Dirty Martini and that most of their arcade machines are broken.
Verified review

2/10 Poor

Would DEFINITELY not recommend you spend your money on this resort, ALL INCLUSIVE but limited access to specific pools and restaurants. To start off, after check in we were greeted by a friendly staff member helping “guide us” to our room, Turns out she was trying to sell us something along the lines of a timeshare which we refused. We were approached by one of these timeshare employees multiple times during our stay here so beware. Quality of food could’ve been better. Bottom shelf cheap watered down alcohol at all the bars. The propery overall doesn’t look to be well kept.
Verified review

10/10 Exceptional

Is good for money, there is probable more fancy all inclusive but this is good for price. Room are little old but don't smell bad or something and hygienes is good so will recommend is fun for kids. Has many restaurants to change feel like in small town
Verified review

10/10 Exceptional

This is a great hotel but if you are traveling with wheel chair or walker the hotel really need to figure out how yo get an elevator to the pool area from the rooms .the ramps the offer are to incline that if your not strong enough you can lose grip and have an accident!!!! Food was great waiter awesome Leonardo and Francisco from the main buffet are spectacular. No AC in the pizza place thatsuvks
Verified review

4/10 Fair

The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
Verified review

6/10 Good

The staff at the hotel were very nice and always willing to help. Didn’t like that they didn’t have a reservation under my name so I have to wait until a room is as available. The coffee maker in the room was broken and the personal care supplies was minimal. We were 3 people in the room and only want could use the shampoo, soap, etc… Also temperature in the room is locked. You can’t adjust it. Many option of restaurants but not all of them are open. It is really difficult to book one, we ended eating dinner outside the hotel in local restaurants. The hotel in general was good with a lot of activities to do.
Verified review

6/10 Good

The resort is one of the cheaper options and you get what you pay for. The food was decent , if you book the oasis palm you only have a few A la carte restaurants to choose from, the rest you have to pay for just fyi.They had shows and activities most of the days. The beach area is decent. There’s always a wait in line whether it’s to check in or buffet, even when waiting for the elevator. The check in process was very frustrating, had a super early flight + a long wait at the airport, then arrived at the resort around 2pm (check in was 3pm). They gave us our wristbands and were told to return to the check in lobby at 3:30 pm to receive our rooms and activate our wristbands but so did about 30-40 other guests. We were exhausted from the early flight didn’t get our rooms until 4:30-5pm. We had to return a few times to the lobby by stairs because wristbands were not activated correctly. Other than that issue everything was okay. There is staff that is by the elevator offering pirate ship boat rides for free but they are trying to sell timeshares. Overall the resort is okay. I give it a 3/5 Stars.
Verified review

2/10 Poor

This was a terrible experience. The property has aged badly, and they don’t seem to put much effort into keeping it clean. We had to try three different rooms because they all had mold—so much so that after checking the third room, the front desk employee admitted they were all in the same condition. Common areas were left dirty overnight. They also had live music every night that went on late into the night. The resort is advertised as family-friendly, but it’s hard to get any sleep with young kids when loud music is playing so late. The buffet area was dirty, and the employees used questionable procedures to restock and keep the food fresh. This is definitely a property that saw better days a few decades ago. If all you care about is price, this might work for you—but if you want a clean, quiet, relaxing, and safe place, don’t bother. We ended up checking out four days early because we tried to speak with management about our concerns, and they simply didn’t care.
Verified review

2/10 Poor

Our stay at Oasis Palm – All Inclusive (Dec 24–29, 2025) was disappointing and not worth the price. The arrival and check-in process was extremely disorganized. Entry to the property was confusing, and check-in was split into two separate lines—one for registration and another for room key activation—each taking nearly an hour. There was no welcome drink, water, seating, or clear guidance, and staff were not helpful or comfortable communicating in English. After a long journey, the lack of support and poor guest handling was frustrating. The room was a decent size but very basic, with missing amenities on day one, no bathroom lock, no shower door, a non-functional locker, and foul-smelling bathroom water. Food service was another major issue: despite advertising multiple restaurants, reservations were only in person with 1–2 hour waits, leaving guests dependent on one crowded buffet with repetitive food and very limited vegetarian options. We had to eat outside the resort on multiple days. Access to drinking water was difficult, bar options were limited with long queues, and beach chairs were insufficient and poorly managed. Overall, the resort does not deliver a true all-inclusive experience and does not justify the cost. I would not recommend this property.
Verified review

4/10 Fair

I would not recommend this hotel. The rooms were outdated and dirty and small! The restaurants and food available were not good! We paid to upgrade to the hotel next-door in order to be able to use their restaurants and pool. That was a little better, but not by much. At the upgraded hotel, there were no chairs around the pool to sit on. The only chairs available were at the beach. So while my kids were swimming in the pool, I had nowhere to sit. There was only one bartender at each bar, so you would stand in line for a good 15 minutes to get a drink. The drinks had a chemical taste to them. Most of the restaurants were the same way. At the sushi restaurant, there was only one person working. So I stood in line one day for 45 minutes to get sushi by the pool. The little kitchen areas around the pool with food, were terrible! The hamburgers were definitely not hamburgers! No outdoor bar to sit at. The pool is also closed every night at 8 PM, which is pretty early when your kids want to stay swimming. Entertainment didn’t start until after 10 PM. So as your kids are trying to sleep, the very loud music goes until midnight. I definitely would not recommend going here. But you get what you pay for. I learned my lesson. I will definitely pay more money to stay at a nicer resort.
Verified review

6/10 Good

You get what you pay for. We were here in 2016 and it was ok, so I thought we could give it another chance. Immediately as soon as I checked in, I got pulled to the side and pressured for a 90min breakfast to learn more about the hotels, I said no and she kept insisting, after 10mins of back and forth we kept saying no and she just let us go. Back in 2016 and now, this is the only hotel that I have been at that they try to pressure you to do things instead of letting you enjoy your vacation. Then, the towels and sheets were stained in our room and had to request for them to be changed. Two days laters more stained towels. The shower water was cold and was told to get the hot water running I need to turn the cold water all the way, slightly turn the hot water and then turn on the hot water from the sink. Had to do that everyday to get hot water in the shower. The good food was in The Agave, La Hacienda, and Cocoa. The waiters In these locations were very kind. Tony was the most genuine waiter. There is not enough seating near the pools, so if you plan on having a pool day wake up early and find your chairs. I will say that the beach was clear, no seaweed, no waves, very calm and beautiful. My kids really enjoyed being in the water. Also, the time I did need things, front desk helped and later called back to confirm that we did get the clean towels and if the water was fixed. All in all I won’t be coming here again.
Verified review

10/10 Exceptional

Such a great resort for such a reasonable cost. Very kid-friendly too.
Verified review

8/10 Very good

Really good staff. Awesome food, family friendly
Verified review

6/10 Good

Nice place to relax and have fun with family But need more explanation on the booking the hotel not everything is included they are three different hotels and each one has their own pools and restaurants but need more information about all inclusive
Verified review

2/10 Poor

Absolutely to avoid this resort