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Mandarin Oriental Palace, Luzern

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Mandarin Oriental Palace, Luzern offers a great location, putting you within just a 10-minute walk of Lake Side Promenade and Loewenplatz. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 4 restaurants. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a sauna. Fellow travelers say great things about the helpful staff.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
The current price is $1,072
$1,126 total
includes taxes & fees
Sep 14 - Sep 15

Why we love this property

Work and play perfection
Located in the city center, this hotel offers a 24-hour business center and meeting rooms. After work, unwind with spa services and late-night room service.
Gastronomic paradise
Foodies can explore 4 restaurants, a cafe, and a stylish bar at this hotel. Enjoy buffet breakfasts, in-room champagne, or intimate private dining.
Spa bliss day or night
A full-service spa offers daily indulgent treatments and massage therapy. Unwind in the sauna or steam room, then head to the 24-hour gym.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Superior Room

A hotel room with a large bed, a TV, a desk, and a chair.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Accessible

A hotel room with a large bed, a TV, a desk, and a chair.

Superior Room, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Lake View

A hotel room with a large bed, a desk with a chair, a TV, and a view of a body of water.

Superior Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony, Lake View

Exterior

Superior Room, Balcony, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Terrace, Lake View

Exterior

Superior Room, Terrace, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Lake View

Exterior

Deluxe Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony, Lake View

Exterior

Deluxe Room, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Mandarin, Room

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Mandarin, Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Lake View

A modern hotel room with a large bed, two leather armchairs, a small round table, and a view of the city through large windows.

Junior Suite, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Accessible - Lake View Junior Suite

A modern bathroom with a walk-in shower, a vanity with a mirror, and a robe hanging on a rack.

Accessible - Lake View Junior Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Lake View

A modern hotel room with a large bed, a sofa, a desk, and a view of a lake.

Junior Suite, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Terrace, Lake View

A terrace with a table set for dining, overlooking a lake with mountains in the background.

Junior Suite, Terrace, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Lake View

A large bed with a headboard, two bedside tables with lamps, a decorative wall, and a wooden wardrobe.

Suite, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony, Lake View

A large bed with a headboard, two bedside tables with lamps, a decorative wall, and a wooden wardrobe.

Suite, Balcony, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Terrace, Lake View

A terrace with wicker furniture, a table set for breakfast, and a view of a lake and mountains.

Suite, Terrace, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Lake View, Tower

A spacious living room with a view of a lake, a round dining table with chairs, a sofa, and a coffee table.

Suite, Lake View, Tower

  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite (Panoramic)

A spacious bedroom with a large bed, a seating area, and a view of a body of water.

Junior Suite (Panoramic)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Terrace, Lake View

A spacious hotel room with a large bed, a desk with a chair, a view of the outdoors, and a balcony with a railing.

Deluxe Room, Terrace, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View Junior Suite With Terrace

Premium bedding, minibar (free items), in-room safe, desk

Lake View Junior Suite With Terrace

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lake View Junior Suite With Balcony

Premium bedding, minibar (free items), in-room safe, desk

Lake View Junior Suite With Balcony

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Lake View Tower Suite

Premium bedding, minibar (free items), in-room safe, desk

Lake View Tower Suite

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

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The price is $648
$686 total
includes taxes & fees
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About the neighborhood

Map
Haldenstrasse 10, Lucerne, LU, 6006

What's nearby

  • Lake Side Promenade - 1 min walk - 0.1 km
  • Grand Casino Lucerne - 5 min walk - 0.4 km
  • Loewenplatz - 12 min walk - 1.1 km
  • Lion Monument - 14 min walk - 1.2 km
  • Chapel Bridge - 16 min walk - 1.4 km

Getting around

  • Zurich Airport (ZRH) - 60 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 15 min walk
  • Lucerne Station - 16 min walk
  • Luzern Sgv Station - 22 min walk

Restaurants

  • ‪MOzern - ‬2 min walk
  • ‪Alpineum Kaffehaus & Bar - ‬11 min walk
  • ‪Barbatti - ‬10 min walk
  • ‪Max Chocolatier - ‬10 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬8 min walk

About this property

Mandarin Oriental Palace, Luzern

  • Mandarin Oriental Palace, Luzern offers a great location, putting you within just a 10-minute walk of Lake Side Promenade and Loewenplatz. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 4 restaurants. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a sauna. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 136 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children aged 12 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs only)*
    • Food and water bowls available
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 55 per day)
    • Onsite valet parking (CHF 55 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's games
  • Children's books
  • Baby monitor
  • Baby bath
  • Changing table

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (4725 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1906
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Piano
  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Belle Époque architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Bellefontaine has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Quai 10 - Onsite restaurant. Open daily.
MOzern Bar & Brasserie - Onsite brasserie. Guests can enjoy drinks at the bar. Open daily.
Minamo - Onsite sushi bar. Reservations are required. Open select days.
Colonnade - Onsite fine-dining restaurant. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.80 per person, per night
  • Resort fee: CHF 2.70 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 50.00 to 50.00 for adults, and CHF 50 to 50.00 for children

Children & extra beds

  • Rollaway beds are available for CHF 190.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 50 per pet, per day

Parking

  • Self parking costs CHF 55 per day
  • Valet parking costs CHF 55 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CH-140.3.004.600-4

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Luzern Palace
Palace Luzern
Palace Luzern Hotel
Palace Luzern Hotel Lucerne
Palace Luzern Lucerne

Frequently asked questions

Does Mandarin Oriental Palace, Luzern offer free cancellation for a full refund?

Yes, Mandarin Oriental Palace, Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mandarin Oriental Palace, Luzern?

Yes, dogs are welcome. There's a charge of CHF 50 per pet, per day. Food and water bowls are available.

Is parking offered on site at Mandarin Oriental Palace, Luzern?

Yes. Self parking costs CHF 55 per day. Valet parking costs CHF 55 per day.

What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Mandarin Oriental Palace, Luzern?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (3-min walk) is nearby.

What is there to do at Mandarin Oriental Palace, Luzern and nearby?

Have fun with nearby activities like cycling and kayaking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and a sauna.

Are there restaurants at or near Mandarin Oriental Palace, Luzern?

Yes, there are 4 onsite restaurants.

What's the area around Mandarin Oriental Palace, Luzern like?

Mandarin Oriental Palace, Luzern is located on the boardwalk/promenade, a short 15-minute walk from Chapel Bridge and 2 minutes' walk from Lake Side Promenade.

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