Hotel Schlüssel

Property class: 2.5
Hotel with restaurant, near Franciscan Church

Choose dates to view prices

When you stay at Hotel Schlüssel, you'll be in a fantastic location, just a 5-minute walk from Chapel Bridge and Franciscan Church. For a bite to eat, guests can check out Restaurant Schlüssel, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Also, Lucerne Town Hall and KKL Lucerne are within just a 10-minute walk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Terrace
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is $213
$246 total
includes taxes & fees
Oct 22 - Oct 23

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

A room with a bed, a chair, a small table, and a wall-mounted picture frame.

Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

9.2 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

A bedroom with a bed, a desk, and a window with curtains.

Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

A hotel room with a bed, a desk, a chair, a window with a view of buildings, and a shelf with two apples.

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Franziskanerplatz 12, Lucerne, 6003

What's nearby

  • Jesuit Church - 3 min walk - 0.3 km
  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Lion Monument - 14 min walk - 1.2 km

Getting around

  • Zurich Airport (ZRH) - 57 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Lucerne Station - 9 min walk
  • Luzern Sgv Station - 16 min walk

Restaurants

  • ‪Mill'Feuille - ‬5 min walk
  • ‪Hotel Anker - ‬3 min walk
  • ‪Restaurant Opus - ‬2 min walk
  • ‪Wirtshaus Taube - ‬1 min walk
  • ‪Wirtshaus Bar Krienbrüggli - ‬1 min walk

About this property

Hotel Schlüssel

  • When you stay at Hotel Schlüssel, you'll be in a fantastic location, just a 5-minute walk from Chapel Bridge and Franciscan Church. For a bite to eat, guests can check out Restaurant Schlüssel, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Also, Lucerne Town Hall and KKL Lucerne are within just a 10-minute walk.

At a glance

Hotel size

    • 10 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Offsite parking within 262 ft (CHF 20 per night)
    • Street parking available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1545
  • Terrace
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Restaurant Schlüssel - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open select days.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Pets

  • Service animals exempt from fees

Parking

  • Parking is available nearby and costs CHF 20 per night (262 ft away)

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 06 April.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Also known as

Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545

Frequently asked questions

Does Hotel Schlüssel offer free cancellation for a full refund?

Yes, Hotel Schlüssel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Schlüssel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Schlüssel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Hotel Schlüssel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an onsite casino at Hotel Schlüssel?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (16-min walk) is nearby.

What is there to do at Hotel Schlüssel and nearby?

Have fun with nearby activities like cycling, hiking, and mountain climbing.

Are there restaurants at or near Hotel Schlüssel?

Yes, Restaurant Schlüssel offers Regional cuisine.

What's the area around Hotel Schlüssel like?

Hotel Schlüssel is in the heart of Lucerne, a short 9-minute walk from Lucerne (QLJ-Lucerne Train Station) and 4 minutes' walk from Chapel Bridge.

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Reviews

Hotel Schlüssel Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The portable air conditioner worked great and provided a life-saving relief from the heat. (7 reviews)
  • The hotel's restaurant offered delicious food and excellent service, with many guests enjoying their dining experience. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Location
Service staff
Breakfast
Air conditioning
View
Elevator
Shower
Bar
Lobby

Reviews

Verified review

10/10 Exceptional

Excellent centralized location and beautiful lodging.
Verified review

10/10 Exceptional

good location, clean rooms and good place to stay.
Verified review

10/10 Exceptional

We loved our stay at this hotel. The room was clean and the best part of the hotel is its location. It is close to all public transportation and the lake. The staff was very helpful and nice. I would strongly recommend this property for a comfortable stay in Lucerne.
Verified review

10/10 Exceptional

Great location close to train station and old town Quiet neighbour with simple self check in Would stay here again
Verified review

10/10 Exceptional

Very central location, complimentary drinks, nice experience staying in the second oldest hotel in Luzern
Verified review

10/10 Exceptional

Amazing, very accomodating. Easy check in
Verified review

10/10 Exceptional

We loved staying at Hotel Schlüssel. Great location- walkable to shops, restaurants, bus, train and boats! It was especially nice to have the complimentary beverages. Our only regret was the restaurant was not open on Sunday and Monday. But our desserts on Saturday were delicious.
Verified review

10/10 Exceptional

Fantastic location. Self check in, no staff present. No fridge in room but a hallway fridge with waters, soda, beers , and a coffee machine. Great coffee shop right in the square. The Chapeau
Verified review

10/10 Exceptional

Clean room, convenient location, easy check in. We had a wonderful stay in Lucerne.
Verified review

10/10 Exceptional

It was a fantastic location, small rooms, but matched our needs
Verified review

10/10 Exceptional

Great stay! Comfortable bed and very spacious
Verified review

10/10 Exceptional

Great location- balcony was fantastic. Loved the complimentary coffee/tea/water/beer.
Verified review

10/10 Exceptional

Great location, clean room, lovely balcony overlooking the square. Didn’t see any staff due to self check-in so didn’t know about visitor pass until a helpful lady at KKL told us about it (gives small discounts on some activities).
Verified review

10/10 Exceptional

nice balcony view to the city, near a church and e place with a spring
Verified review

8/10 Very good

Great location and wonderful breakfast! A good value for the money.
Verified review

10/10 Exceptional

Great stay for a day trip! Self-Check in was quick and easy to navigate.
Verified review

6/10 Good

No staff, self check-in. Bathroom walls needed washing. Only 1 hand towel. Theres a coffee machine on the 3rd floor that we found on our 3rd day (some signage pointing us to it would have saved us a 10 minute walk every mor ing for coffee). Bed was good, location was great.
Verified review

10/10 Exceptional

The property was central to everything
Verified review

10/10 Exceptional

Central to everything.
Verified review

10/10 Exceptional

An excellent property with central location to trains and busses but also in the heart of old town. Rooms are generously spatious and a sweet addition from the hosts is a free mini bar for coffee and light refreshment (beer, coke, water). Highly recommend!
Verified review

10/10 Exceptional

Selina was a star receptionist and made everything very easy and accommodating. Good location for walking and to the train station.
Verified review

10/10 Exceptional

Clean, comfortable, quiet stay

Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
Verified review

8/10 Very good

I didn't realize this place is not staffed, so that was our only issue when arriving at 10am after an overnight flight with no place to store luggage. A really helpful guy at the plant store next door told us there would be a code to let us in, etc., but with no one to talk to and no way to call due to our limited data plan, it took us awhile to figure it out. If you need to store luggage, there's a luggage storage place inside a jewelry store just a few min walk away (look up Radical Storage) so we were able to get on with exploring the city. Once we came back to check in later in the afternoon, someone from the restaurant let us in and helped us with check-in, so when staff are around, they were helpful! Room itself was clean, comfortable and spacious. Fans available on request but would be nice to just have one in the room since staff isn't always available. We only stayed one night and didn't eat at the restaurant but it looked nice. If you know what you're getting, this place is totally fine! It's on me for not reading closely enough when I booked it.
Verified review

10/10 Exceptional

Very close to the river. Beautiful area. A little bit concerned about their check-in system and how they cut the key using simply a confirmation number only (anyone can guess someone else's based on your own) - the hotel may want to re-think that system.
Verified review

6/10 Good

The beds are very nice, the location is great, room is clean but there is no AC and the building in general is very warm, not recommended for a summer stay