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Elcielo Hotel & Restaurant

4.0 star property
Hotel with outdoor pool, near Santafé Mall

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Photo gallery for Elcielo Hotel & Restaurant

Outdoor pool, sun loungers
Terrace/patio
Front of property
Interior entrance
Luxury Room | 1 bedroom, premium bedding, in-room safe, desk
Nestled in the heart of El Poblado, Elcielo Hotel & Restaurant offers a luxurious retreat. Enjoy a daily manager's reception on the picturesque terrace or unwind by the outdoor pool with sun loungers. Stay connected with in-room WiFi and indulge at El Cielo, the fine-dining restaurant on site.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $275
$275 total
Jul 15 - Jul 16

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Room

Luxury Room | View from room

Luxury Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Junior Double Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bathrobes
Separate bathtub and shower
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is $209
$209 total
Jul 16 - Jul 17
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About the neighborhood

Map
43c36 Cl. 7D, Medellín, Antioquia, 050022

What's nearby

  • Poblado Park - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 5 min walk - 0.5 km
  • Lleras Park - 8 min walk - 0.7 km
  • Oviedo Shopping Center - 13 min walk - 1.1 km
  • Santafé Mall - 18 min walk - 1.5 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 35 min drive
  • Poblado Station - 10 min walk
  • Aguacatala Station - 28 min walk

Restaurants

  • ‪Restaurante La Matriarca - ‬2 min walk
  • ‪Urbania Café No. 8 - ‬2 min walk
  • ‪Cambalache Parrilla Argentina - ‬4 min walk
  • ‪Cafe Dragon - ‬2 min walk
  • ‪Pronta Pasta - ‬4 min walk

About this property

Elcielo Hotel & Restaurant

Elcielo Hotel & Restaurant offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool and a snack bar/deli are other highlights. Fellow travelers love the helpful staff. Public transportation is close by: Poblado Station is just 10 minutes by foot.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 28 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

El Cielo - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 95000 for adults and COP 95000 for children

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Elcielo Hotel Restaurant
El Cielo Hotel Restaurant
Elcielo & Restaurant Medellin
Elcielo Hotel & Restaurant Hotel
Elcielo Hotel & Restaurant Medellín
Elcielo Hotel & Restaurant Hotel Medellín
HELP_OUTLINE

Frequently asked questions

Does Elcielo Hotel & Restaurant offer free cancellation for a full refund?

Yes, Elcielo Hotel & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Elcielo Hotel & Restaurant?

Yes, there's an outdoor pool.

Are pets allowed at Elcielo Hotel & Restaurant?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Elcielo Hotel & Restaurant?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Elcielo Hotel & Restaurant and nearby?

Elcielo Hotel & Restaurant has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Elcielo Hotel & Restaurant?

Yes, there's an onsite restaurant, El Cielo.

What's the area around Elcielo Hotel & Restaurant like?

Elcielo Hotel & Restaurant is a short 4-minute walk from Poblado Park and 10 minutes' walk from Lleras Park.

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Elcielo Hotel & Restaurant Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Restaurant
Food
Location
Bar
Lobby
Amenities
Concierge

What guests liked

  • Breakfast was delicious and generous with great selection and accommodating staff. (11 reviews)
  • The rooftop pool is great, perfectly warm, and perfect for relaxation. (6 reviews)
  • The on-site restaurant and nearby dining options offered excellent food and great dining experiences. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Beautiful hotel, amazing food, and kindest staff!
3-night trip

10/10

Clean, five star food, great amenities
5-night trip

10/10

Excellent property in the heart of El Poblado. The meals at El Cielo - the restaurant in the hotel is one of the best meals I've had in my whole life. Highly recommend!!
2-night trip

10/10

Luxury at its finest! Outstanding service from check in/ during and checkout. Next level experience!
2-night trip

10/10

I loved how clean and amazing the staff were especially David and Daniela, i cannot wait to go back!
2-night trip

8/10

Very good hotel. Service at breakfast could be more customer oriented.
2-night trip

10/10

Great hotel
2-night trip

10/10

A beautifully designed hotel in a great neighbourhood. Friendly, polite staff. Excellent breakfast. Our standard room was very small (only one bedside table) so consider upgrading if you are staying for a long time.
3-night trip

10/10

Hotel is quite amazing, clean and great staff
1-night trip

10/10

Amazing location. Staff was so nice and helpful. 5 Star services. Rooms and amenities are really outstanding. The restaurants on site are very good. Super comfy beds. Food and drinks inside the rooms were all included. Great espresso bar in the Lobby is also included. Rooftop pool is not big but it’s perfect to relax.
1-night trip

10/10

Best service! Outstanding food!
5-night trip

10/10

Everything was great over my stay, no complains
5-night trip

10/10

Outstanding
3-night trip

10/10

Beautiful views from the room.
5-night trip

8/10

Beautiful property, lovely attentive staff. The breakfast that was included was delicious and better than any I've had in a long time. Would definitely recommend staying here.
5-night trip

10/10

Loved the staff because they were so accommodating
2-night trip

10/10

Excellent hotel & Restaurant. Great tours organized by the concierge
2-night trip

10/10

Service was impeccable - hotel pays attention to all details and made stay feel special - would definitely recommend
3-night trip

10/10

Everyone goes out of the way to make you comfortable.
3-night trip

10/10

El Cielo Hotel greeted us exceptionally. The details and staff courtesy was superb.
2-night trip

10/10

El Cielo is an amazing place to stay. Can’t tell much on the outside but inside is a wonderful oasis. The service and room were impeccable. Truly a luxurious place to stay for a good price. The restaurant also is an experience one cannot miss.
3-night trip

10/10

This property was beyond our expectations, the property, the food and the staff were extraordinary.
1-night trip

10/10

Great place to stay in Medellin, situated in a quiet part of el poblado, walking distance to the bars/restaurants over there. The rooms are nice and modern, pool (rooftop) is great and the restaurant is sublime
2-night trip

10/10

Excellent stay at El Cielo. Hotel was clean, modern and dining was superb. Staff was super friendly. We would definitely recommend.

10/10

Beautifully appointment. Great amenities considering its size.
4-night trip