I recently stayed at Hotel Marselis and left feeling thoroughly let down. Given the high price point, I had high expectations for quality, comfort, and service. Unfortunately, almost every aspect of the stay fell far short of what one should reasonably expect at this price level.
First Impressions and Check-In
My stay started poorly. The on-site parking was shockingly overpriced, especially when free street parking was available right next to the property. The receptionist was noticeably unfriendly and unhelpful, setting a sour tone right from the beginning.
Room Quality and Comfort
The room itself was a big letdown. It was worn, dated, and felt generally unclean. The most alarming discovery was a cockroach on the bathroom floor – not exactly what you want to see when paying premium rates. The entire hotel had a tired, dirty feel that no amount of high pricing could justify.
Ventilation was practically non-existent. The room became uncomfortably hot during the night, with no effective air conditioning or fresh air circulation. Because it was a ground-floor room with a veranda, I was forced to leave the door open for some airflow. However, the veranda door was broken and could not be properly locked from the inside, meaning anyone could have walked straight into the room during the night. This was a serious safety concern that ruined any chance of a restful sleep. The bathroom also suffered from the same lack of ventilation, making it stuffy and unpleasant.
