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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Hotel with 3 restaurants, near Wild Bear Falls Indoor Water Park

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Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Water park
Terrace/patio
Villa, 3 Bedrooms | Private kitchen | Paper towels
Exterior
Tucked away near Wild Bear Falls Indoor Water Park, Westgate Smoky Mountain Resort & Water Park is a haven for families. Let the kids loose at mini golf and the playground or indulge in a rejuvenating deep-tissue massage at the spa. Enjoy lunch and dinner with kids' meals available or unwind with fitness classes at the health club.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Connecting rooms available
  • Spa
  • Pet friendly

Main amenities (12)

  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 hot tubs
  • Breakfast available
  • Health club
  • Business center
  • 24-hour front desk
  • Snack bar/deli
  • ATM/banking services
  • Self-serve laundry
  • Concierge services

For families (6)

  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Laundry facilities
  • Elevator
  • Barbecue grill(s)
The current price is $161
$215 total
includes taxes & fees
Aug 3 - Aug 4

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hair dryer
Pet friendly
Desk
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

9.4 out of 10
Exceptional
(50 reviews)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Ceiling fan
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

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$134 total
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About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Wild Bear Falls Indoor Water Park - 2 min walk - 0.2 km
  • Ripley's Aquarium of the Smokies - 3 min drive - 2.4 km
  • Anakeesta - 3 min drive - 2.4 km
  • SkyPark - 5 min drive - 3.1 km
  • Gatlinburg Convention Center - 5 min drive - 3.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 59 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬5 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬4 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

At Westgate Smoky Mountain Resort & Water Park, you'll be just a 5-minute drive from Ripley's Aquarium of the Smokies and Wild Bear Falls Indoor Water Park. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights include 2 outdoor pools, a bar/lounge, and a health club. Fellow travelers say great things about the helpful staff.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 250 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 10:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 2 total, up to 60 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:00 AM–11:00 AM on weekdays and 9:00 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Mini golf
  • Playground
  • Children's menu

What to do

  • Fitness classes
  • Mini golf
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • ATM/banking
  • Picnic area
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Iron/ironing board
  • Washing machine

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Paper towels

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Dining

Roaring Fork Snack Bar - This café serves lunch and light fare. A children's menu is available. Open daily.
Mountain Top Pool Bar - This bar serves light fare only. Open select days.
The Market Place - Onsite delicatessen. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 33.81 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Self parking

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • The water park is accessible for an extra charge
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg
HELP_OUTLINE

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park offer free cancellation for a full refund?

Yes, Westgate Smoky Mountain Resort & Water Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Westgate Smoky Mountain Resort & Water Park?

Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Westgate Smoky Mountain Resort & Water Park?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 60 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Westgate Smoky Mountain Resort & Water Park and nearby?

Have fun with activities like hiking, mountain biking, and rafting, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Westgate Smoky Mountain Resort & Water Park also has 2 outdoor pools and a health club, as well as a picnic area.

Are there restaurants at or near Westgate Smoky Mountain Resort & Water Park?

Yes, there are 3 onsite restaurants.

What's the area around Westgate Smoky Mountain Resort & Water Park like?

Westgate Smoky Mountain Resort & Water Park is located a short 3-minute walk from Wild Bear Falls Indoor Water Park.

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Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Water park
View
Children
Family friendly
Restaurant
Parking
Location
Amenities

What guests liked

  • The shuttle service was very nice and convenient, making loops through the property frequently. (5 reviews)
  • The property features multiple pools, including an infinity pool and a water park with a lazy river and hot tub. (5 reviews)
  • Breakfast was described as amazing, excellent, and out of the world with family-style options being a highlight. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

The place offers many amenities to meet travelers needs. My self and my daughters enjoyed it
3-night trip

10/10

Very nice place to stay.
2-night trip

8/10

Beautiful, clean, an ideal location to Gatlinburg or pigeon Forge
3-night trip

10/10

I love everything about this resort
2-night trip

10/10

Excellent resort, great service, and great views
3-night trip

10/10

Great property and staff.
4-night trip

10/10

Perfect spot to spend time with the family. The perfect resort close to everything you need to enjoy your vacation.
4-night trip

10/10

One of the best places I’ve ever stayed in. It was clean, staff were amazing.
2-night trip

10/10

The staff was incredibly helpful and welcoming. The rooms are clean, well laid out, and so much to do just around the resort grounds!
3-night trip

8/10

I really liked the amenities they offered and location was great my family and I enjoyed it so much we ended up with a time share..
1-night trip

10/10

Amazing property for families. A lot of activities in and around the resort.
3-night trip

10/10

Loved kindness from all the associates and the safety that was shown the rooms were very clean we enjoyed our stay and will make westgate our future home away from home everytime
2-night trip

10/10

Lovely stay. Everything we needed, including a waterpark and Starbucks 😉 Food was amazing!! I thought since it was a resort restaurant that the quality wouldn’t be that good however, I am happy to say I was completely wrong
1-night trip

8/10

Beautiful room with a balcony. Gorgeous Mountain View. Will definitely stay here again.
2-night trip

2/10

Better off going to any other water park mountain lodge resort
1-night trip

10/10

The property was beautiful everyone was so welcoming and helpful the facility was well maintained. Will definitely be returning.
3-night trip

8/10

The convenience of the unit was great. Security and customer service superb. Enjoyed our stay.
3-night trip

10/10

Gorgeous views from my balcony of the sun setting behind the smokies. Loved the convenience of the shuttle buses and the trolley into Gatlingburg. The room was great and had all the ameneties. I would recommend and plan on going back for longer stay.
4-night trip

10/10

I had a great experience at this resort. I would definitely book here again.
3-night trip

10/10

The amazing customer service, beautiful views, and the indoor water park always has us coming back. Thank you for another enjoyable and memorable stay.
3-night trip

10/10

Had a great time at Westgate.
2-night trip

10/10

Very clean and friendly staff
6-night trip

10/10

The only issue was checking in. Waiting over an hour with only two people checking guests in was a little ridiculous but overall it's an amazing place.
2-night trip

8/10

Other then the tons dog hair in my villa and the sneezing from the dog hair I would revisit this resort again. I'll be sure to ask for a pet free room.
3-night trip

10/10

We had so much fun. More than expected. Staff was friendly. We just had a great time. Very close to Gatlinburg. Loved the fact that once we arrived and parked, we didn’t have to drive again.
3-night trip