Grand Royal Lagoon

Property class: 3.5
Lakefront hotel with outdoor pool, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Choose dates to view prices

Grand Royal Lagoon features a marina and puts you within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other highlights include a terrace and a garden.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room, Pool View ( subject to availability)

A neatly made bed with a wooden headboard and a small bedside table.

Standard Room, Pool View ( subject to availability)

7.0 out of 10
Good
(25 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Calle Quetzal No 8-a, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Plaza Caracol Mall - 14 min walk - 1.2 km
  • Cancun Convention Center - 19 min walk - 1.6 km
  • Caracol Beach - 2 min drive - 1.4 km
  • Tortuga Beach - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 156 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪The Surfin Burrito - ‬6 min drive
  • ‪Taqueria Los Chachalacos - ‬3 min drive
  • ‪El Caribeño - ‬8 min walk
  • ‪Campo de Golf Pok-Ta-Pok - ‬12 min walk
  • ‪Level 18 - Royalton Suites Cancun Rooftop - ‬5 min drive

About this property

Grand Royal Lagoon

  • Grand Royal Lagoon features a marina and puts you within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other highlights include a terrace and a garden.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 34 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas

Parking

    • Free onsite self parking
    • Free onsite extended parking

Transfers

    • Airport shuttle*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Personal watercraft (motorized)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Marina

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 450 (subject to availability)

Renovations and closures

This property is closed from July 1 2026 to April 30 2027 (dates subject to change).

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun

Frequently asked questions

Is Grand Royal Lagoon currently open?

This property is closed from July 1 2026 to April 30 2027 (dates subject to change).

Does Grand Royal Lagoon offer free cancellation for a full refund?

Yes, Grand Royal Lagoon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Royal Lagoon?

Yes, there's an outdoor pool.

Are pets allowed at Grand Royal Lagoon?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Royal Lagoon?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Grand Royal Lagoon?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Royal Lagoon?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 450 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Grand Royal Lagoon?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (12-min drive) are both nearby.

What is there to do at Grand Royal Lagoon and nearby?

Have fun with activities like hiking, parasailing, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Grand Royal Lagoon?

Yes, there's an onsite restaurant.

What's the area around Grand Royal Lagoon like?

Grand Royal Lagoon is a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 19 minutes' walk from Cancun Convention Center.

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Reviews

Grand Royal Lagoon Reviews

7.0

Good

7.4

Cleanliness

7.6

Location

7.2

Staff & service

6.4

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Bed
Budget
Restaurant
Beach
Shower
Air conditioning
Transportation

Reviews

Verified review

8/10 Very good

Staff members were very nice and friendly, place is good, clean and quiet
Verified review

4/10 Fair

The staff was really helpful and kind. The neighbourhood was very nice, safe and peaceful. The property outside is not particularly bad but very small. However the room is very run down with broken bed, window, no microwave oven, I had to request a refrigerator. Overall maybe a good place to stay for bachelors but not a family friendly place to stay.
Verified review

8/10 Very good

Great location and nice view. Just be aware there is a tax charge that is no advise by Expedia and is extra
Verified review

10/10 Exceptional

Wonderful helpful hotel staff. They lol out do you and are very helpful. I went to Mexico for surgery and they ensured I was okay. The room was cleaned daily. it felt like family to me. Would highly recommend.
Verified review

8/10 Very good

Everything was good, excellent services!!
Verified review

10/10 Exceptional

Quiet, clean and comfortable
Verified review

6/10 Good

Pool was always clean and enjoyable. Plenty of hot water and AC worked well. No coffee or mini fridge in room. Walls were paper thin you could hear conversations in next room. Main door to our complex slammed closed throughout the night making it hard to stay asleep. Room very dated but clean
Verified review

10/10 Exceptional

Very nice custom service
Verified review

8/10 Very good

If you are a backpacker or budget traveler you already know this place. A clean bed with hospital corners, a small but spotless room and a functional desk and chair. The shower was hot though the room itself was not heated howeverit was air conditioned. It's located a short 7 min walk from the nightclub / turista district. Food is around the corner either by a row of small restaurants or minimarket food that is remarkably good at the gas station a block further down. The staff is friendly and they show appreciation for any efforts to speak their language. This is a good place to experience the Mexican culture close up.
Verified review

6/10 Good

Good location. It´s Ok for the pice
Verified review

6/10 Good

We arrived later in nite. It would be nice if there was a bottle of water and plastic glasses in room. Ac good. Grounds very pretty . Nice pool. Front desk man very nice at check in. Very Quiet property. Woke up to the birds singing.
Verified review

6/10 Good

The hotel location looks like a residential area on the lagoon side; however is not far from Presidente Intercontinental hotel, where one can enjoy first class facilities on the beach, restaurants, large pool, etc. To do that you need to pass through hotel lobby to access above facilities. Public transportation toward Downtown is fairly convenient R1 and R2 busses, just 50 cents USD fare. Overall, Grand Royal Lagoon hotel for the budget price is acceptable.
Verified review

6/10 Good

The property located at very convenient location. Easy transportation and close to everything. But the hotel room conditions like the brick wall and ceiling and furniture need upgrade for sure. Also the water pressure for the toilet is very low. It takes lots of attempts to flush. The wifi signal was not good as well.
Verified review

8/10 Very good

Great location a short walk to shopping dinning and beach
Verified review

8/10 Very good

It is a good hotel for the price.
Verified review

10/10 Exceptional

Great places to stay cold AC clean rooms only backing is Wi-Fi reception isn't great
Verified review

6/10 Good

It’s a nice cozy hotel near the lagoon and walking distance to the beach and supermarket. It has a swimming pool and garden. It’s right a budget. I would stay there again.
Verified review

10/10 Exceptional

A nice property that let's you enjoy a good nights rest. Convenient and easy to access transportation and the HZ.
Verified review

6/10 Good

There was no fridge. Room was less than average. Smelled
Verified review

2/10 Poor

very bad every team
Verified review

8/10 Very good

It was what i expected from a budget hotel. Was clean and pool and grounds were nice place to relax outside. Needs new beds and furniture i. Rooms very dated. But i would stay there again
Verified review

8/10 Very good

Perfect for MY need to crash for a layover. Helpful to jnsure an early AM cab to airport for Internacional departure
Verified review

6/10 Good

Great price,Nice lawns/views, poolside lounge, picnic tables & cabanas. Room cleaning daily. Very quiet area with good, safe walking places/ eatery. Close to Captain Hook evening cruise shows and dining. Wear a mask when checking in/ out at front office though. I would stay there again.
Verified review

8/10 Very good

Walkable if u can walk. Quiet at night. Clean & modest for price point. Will likely return
Verified review

6/10 Good

It’s a very quiet area to get away from all the noise as I was on vacation from Houston, tx. I got the back corner room an they have plenty of cameras. The only thing that could have front