Nice relaxing stop for change of scenery after exploring interior B.C. Easy walk to explore small town.
Fantastic restaurant (The Copper Room) on site for dinner; food was decent, but service and live music band were exceptional. There’s some other options for breakfast/lunch/snack as well, but didn’t try these.
Rooms are dated, but spacious and clean. Hotel staff were not the most efficient: the wait for check-in & check-out is not bad, but there’s definite line-ups. The bigger issue is that the robes and towels for the hot springs were not in the rooms as they stated, & when we called to request delivery from housekeeping, the front lobby staff were rushed & did not listen carefully, leading to errors which then necessitated further calls & even longer waiting. The whole process took 2 hours… time which was taken from which we could have spent in the hot springs. Very disappointing. Not sure whether this is an understaffing issue or just an attitude problem. Other than that we had no other issues.
As for the hot springs themselves, they’re not the fanciest, but not bad. A little crowded at night, and during the day a bit noisy due to kids (but there is 1 adult only pool). There are 4 hot spring pools (2 indoor, 2 outdoor), and 1 outdoor swimming pool. The pools are fairly simple, with no waterfalls or fountains. There’s also a simple steam room in the change room.
Overall, a bit pricey, but a worth trying if you need something relaxing to change up the trip.