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Hotel Casa 12 Reales

2.5 star property
Hotel with spa, near Alley of the Kiss

Choose dates to view prices

Photo gallery for Hotel Casa 12 Reales

Terrace/patio
Property entrance
Interior entrance
View from property
Standard Quadruple Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Welcome to Hotel Casa 12 Reales, where a tranquil retreat awaits. Unwind with dry cleaning/laundry services and rejuvenate in the full-service spa or outdoor treatment areas. With free in-room WiFi, helpful staff are ready to ensure your stay is comfortable and relaxing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Spa
  • Laundry facilities
  • Free parking
  • 24/7 front desk

Main amenities (10)

  • Daily housekeeping
  • Full-service spa
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Triple Room

Standard Triple Room | Terrace/patio

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Free extra futon mattress
Private bathroom
Rainfall showerhead
Hulu
Netflix
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hulu
Netflix
Cable channels
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 1 Double Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hulu
Netflix
Cable channels
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hulu
Netflix
Cable channels
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Room

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hulu
Netflix
Cable channels
  • 36 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Studio Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Free extra futon mattress
Private bathroom
Rainfall showerhead
Hulu
Netflix
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

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  • 24/7 front desk
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About the neighborhood

Map
Carretera Panorámica Km 14.8, 14, Guanajuato, GUA, 36015

What's nearby

  • Juarez Theater - 12 min walk - 1.1 km
  • Union Garden - 12 min walk - 1.1 km
  • Alley of the Kiss - 15 min walk - 1.3 km
  • Pipila Monument - 15 min walk - 1.3 km
  • Mummies Museum - 5 min drive - 2.7 km

Getting around

  • Bajío Intl. Airport (BJX) - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Oajillo - ‬10 min walk
  • ‪Tamales y Antojitos Luzma - ‬11 min walk
  • ‪Carnitas Patlan - ‬10 min walk
  • ‪Los Campos - ‬11 min walk
  • ‪Bartola - ‬12 min walk

About this property

Hotel Casa 12 Reales

Hotel Casa 12 Reales puts you just a 5-minute drive from Alley of the Kiss. Guests can be pampered with massages at the spa. Fellow travelers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 9 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 2 total, up to 66 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
    • Pet sitting services offered

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free uncovered onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible airport shuttle
  • Handrails in hallways
  • Hallway handrail height (inches): 24
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Closed captioned TV
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • First-run movies
  • Netflix
  • Hulu
  • Streaming services
  • Pay movies

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping
  • Local maps
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a mud bath. The spa is open select days.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge of MXN 299 (subject to availability)
  • Late check-in between 8:00 PM and 11:00 PM can be arranged for an extra charge of MXN 200

Children & extra beds

  • Cribs/infant beds are available for MXN 50.0 per day
  • Rollaway beds are available for MXN 150.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 150 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Mastercard, American Express

Also known as

Hotel Casa 12 Reales Hotel
Hotel Boutique Casa D´Reyes
Hotel Boutique Casa D'Reyes
Casa de Reyes by Rotamundos
Hotel Casa 12 Reales Rotamundos
Hotel Casa 12 Reales Guanajuato
12 Reales Hotel Boutique Rotamundos
Hotel Casa 12 Reales Hotel Guanajuato
Hotel Boutique Casa D'Reyes By Rotamundos
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Hotel Casa 12 Reales ?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 66 lbs per pet. There's a charge of MXN 150 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Pet-sitting services, food and water bowls, and litter boxes are available.

Is parking offered on site at Hotel Casa 12 Reales ?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Casa 12 Reales ?

Yes, an airport shuttle is available. The charge is MXN 700 per vehicle one-way.

What are the check-in and check-out times at Hotel Casa 12 Reales ?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. There's a charge of MXN 299 for early check-in (subject to availability). Check-out time is noon.

What is there to do at Hotel Casa 12 Reales and nearby?

Hotel Casa 12 Reales has a spa.

What's the area around Hotel Casa 12 Reales like?

Hotel Casa 12 Reales is a short 18-minute walk from Alley of the Kiss and 12 minutes' walk from University of Guanajuato.

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Hotel Casa 12 Reales Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

View
Tours
Location
Room
Service staff
Cities
Breakfast
Downtown

Reviews

8/10 Very good

The hotel was very clean, and the staff was very friendly and accommodating. Unfortunately, the hotel provides no dining facilities and there are no cafes/restaurants or shops nearby.
Ronald, 4-night trip

10/10 Exceptional

Bbj
Angela Dolores Guadalupe, 1-night trip

10/10 Exceptional

Alberto was very kind ; he was very helpful in getting us transportation and offering all kind of information about the Cervantinos' festival. Delicious affordable breakfast .
Lucina, 2-night trip

8/10 Very good

Good Stay (just outside town)- Hard Bed

It is about a 15 minute walk down into town. You walk through the back streets of Queretaro and see how the locals live. The hotel has all the basics. Hot water, clean, service. The staff was hospitable. The only thing I can comment on was that the beds are really hard to sleep on. Otherwise for the price this was a nice hotel if one is okay to be outside town.
Carlos, 1-night trip

6/10 Good

The hotel price was high for what it offers, no coffee, cash only, cleanliness was ok, the area around is a little lonely, it's like 15 minutes walk to the downtown, I probably wouldn't pick it again.

8/10 Very good

The staff is very friendly, they helped me booking my bus ticket while my credit card didnt work online. The place is walkable from town center, about 15 mins walk thru alleys and there is a oXXo convenient store just 4 mins walk away. room can be noisy if it faces the road. mine is not. but it does get cold at night in Dec. They have plenty extra blankets. there is also a trailhead only 12 mins walk away, then you can go on a 2 mil loop to get to a big cross at the top of the hill. The hotel also has balconies that i sit every evening to watch the sunset. :) i had a pleasant stay. thank you!

8/10 Very good

Tiene buena vista
Maurilio, 5-night trip

8/10 Very good

Se escucha mucho ruido del exterior en la habitación 1 fue la que me quedo y los colchones son un poco duros para mí gusto, de hay en más todo muy bien, habitación y baño muy limpios
Miguel Alejandro, 1-night trip

10/10 Exceptional

Buen servicio y la atención inmejorable. Pero no hay transporte público y el Uber o taxi es caro. No puedes llegar a ningún lado caminando por lo lejano al centro. No hay lugares para comer y está lejos de todo lo turístico. Me tocó un día sin agua caliente.
JORGE LUIS, 2-night trip

10/10 Exceptional

fue muy agradable el lugar, me gusto que la camarista se hubiera preocupado de si nos faltaba algo en la habitación
Isaura Vianey, 1-night trip

6/10 Good

Liliana Elizabeth, 2-night trip

10/10 Exceptional

Muy buen servicio el personal de recepción muy amable y excelente servicio te explican todo a detalle
Alejandro, 3-night trip

8/10 Very good

buen trato
CUAUHTEMOC GUSTAVO, 1-night trip

10/10 Exceptional

El está estacionamiento no se me hizo seguro
julio, 1-night trip

10/10 Exceptional

Tomasa, 1-night trip

10/10 Exceptional

Gracias
jessica, 1-night trip

10/10 Exceptional

Edgar, 1-night trip

4/10 Fair

Habitación sucia y muy mal ubicada, la ventana da a una cochera que utilizan como bodega. Se le solicitó al propietario, si nos podía cambiar a otra habitación que aparecía con el mismo costo en la app, pero la respuesta fue que solo si pagábamos $250 más. Muy mal hotel, no lo recomiendo. No entiendo por qué su evaluación en Expedía, es buena?
Marco Antonio, 1-night trip

10/10 Exceptional

Todo muy bien
Laura, 2-night trip

10/10 Exceptional

Comodo y agradable

El hotel esta comodo, agradable y tiene lo necesario , el unico detalle es que esta un pocl confuso llegar
Ernestina, 4-night trip

8/10 Very good

Muy buen servicio
Maria Concepcion, 2-night trip

8/10 Very good

Hotel bueno con gente maravillosa muy buen servicio, solo falta un microondas y mejores almohadas
Maria Concepcion, 5-night trip

8/10 Very good

Enrique, 1-night trip

8/10 Very good

Buena ubicación e higienica
Gilberto, 6-night trip

10/10 Exceptional

Raymundo, 1-night trip