Welcome to Quality Inn & Suites, where comfort and convenience blend seamlessly. Begin your day with a breakfast buffet, unwind in the spa tub or indoor pool, then connect with work at the business center. With coffee and tea always available in the lobby and luggage storage for peace of mind.
When you stay at Quality Inn & Suites, you'll be within a 10-minute drive of Texas Tech University. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
66 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Business center
Services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
An indoor pool
Hot tub
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free wired internet and WiFi (surcharge)
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 9
WiFi is available in public areas for USD 9 (rates may vary)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Quality Inn & Suites also has a fitness center.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites puts you in the heart of Lubbock. Popular attractions include Texas Tech University, which is 6 minutes away by car.
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Quality Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Refrigerator
Couch
Bathroom
Hot Tub
Children
Food
Reviews
10/10 Exceptional
Aug 10, 2025
Comfy stay
Ramon
Ramon, 1-night trip
10/10 Exceptional
Jul 28, 2025
It was a nice hotel for the price
Atilano
Atilano, 1-night trip
8/10 Very good
Aug 18, 2025
Really friendly and cleaner than expected.
Timothy
Timothy, 4-night trip
8/10 Very good
Jul 9, 2025
Quality inn was nice
Staff was nice, room was spacious, and close to united
Eric
Eric, 1-night trip
10/10 Exceptional
Jul 6, 2025
Good place to rent from
It was good nice staff clean room good price
matthew
matthew, 1-night trip
10/10 Exceptional
Apr 6, 2025
Great place to stay very friendly very quiet very nice very clean
Rick
Rick, 6-night trip
6/10 Good
Sep 1, 2025
Bring your own towels.
Rm 110 is a smoking rm. Stunk real bad and we had to move rooms. Rm card readers barely work. Room only had one set of towels. There were no extras up front, we had to wait till morning to shower. Staff was pleasant. Breakfast area was very clean and food was good. Lots of selection.
Yvette
Yvette, 1-night trip
10/10 Exceptional
May 18, 2025
The hotel shows it’s years and needs some upgrades but what I care the most in hotels are their beds and those were very comfortable. I see a hotel as a place to sleep and this one offered the rest we needed!
Cecilia
Cecilia, 2-night trip
6/10 Good
Jun 4, 2025
The hotel was nice but there were ants in our room.
Claudio
Claudio, 1-night trip
4/10 Fair
Jul 5, 2025
Hotel falling apart
The hotel is falling apart, many issues regarding damage in the past that was never fixed.
Amy
Amy, 1-night trip
4/10 Fair
Aug 27, 2025
have to ask to get what i paid for
every day ,i had to go to the front desk and request a second washcloth because 2 men were staying in the room and i not sharing a washcloth with another guy. They would empty trash daily but ,would not refill coffee bar or clean unless requested. would of been nice to know i have to ask them to do their job
Michael
Michael, 7-night trip
2/10 Poor
Aug 26, 2025
Hotels.com App will glitch & YOU will be charged
I booked with Hotels.com. The app glitched and booked me twice. When I a checked in the attendant asked for which reservation? I said I only reserved one room. They had two separate reservations that were exactly the same. I said I only need one room. I asked to be refunded or cancel the reservation. The attendant blamed it on Hotels.Com and Hotels.com isn’t taking responsibility either. Long story short, I paid for two rooms and only reserved one and only used one but no one cares about doing what’s right.
Avan
Avan, 1-night trip
10/10 Exceptional
Feb 18, 2025
Clean, comfortable, quiet, the workers are kind and friendly.
Nihad
Nihad, 7-night trip
8/10 Very good
May 15, 2025
It was a nice place to say - the worker’s at the desk were negligent
Donita
Donita, 1-night trip
10/10 Exceptional
May 23, 2025
Thank you
Very nice girl that works at night, she was very helpful and friendly. Thank you
Verified traveler
1-night trip
6/10 Good
Aug 27, 2025
No Towels
They were constantly out of towels. There were no towels available at the pool, nor were they available even for the room for showers. We had to re-use towels. The elevator had stains on the floor, along with debris and popcorn stuck in the door frames that weren't cleaned during our two days there. Our door lock jammed up twice. There were stains on the couch. Finally, the phone did not work, nor did the mini fridge. Definitely not our best stay in Lubbock, nor will we stay here in the future.
Verified traveler
2-night trip
10/10 Exceptional
Mar 28, 2025
It was a nice room at a great price. Nothing to complain about.
Roger
Roger, 1-night trip
10/10 Exceptional
Jun 15, 2024
Great stay
GUNY
GUNY, 1-night trip
10/10 Exceptional
May 17, 2025
Good
Yahor
Yahor, 1-night trip
10/10 Exceptional
Mar 19, 2025
Excelente
Edix
Edix, 1-night trip
4/10 Fair
May 18, 2025
!
John
John, 1-night trip
10/10 Exceptional
Jun 2, 2024
Nice cozy quiet place to relax breakfast was good as well.
Ben
Ben, 1-night trip
6/10 Good
Oct 16, 2024
Room service is good and breakfast is awesome
Sudhakaran
Sudhakaran, 1-night trip
8/10 Very good
May 18, 2025
BEDS WERE NOT COMFORTABLE AT ALL. MINIMUM TOWELS IN ROOM.
JOHN
JOHN, 1-night trip
4/10 Fair
Aug 10, 2025
This room did not meet the standards for the amount of money charged! It was very dirty and uncomfortable, the sink would spray out water and soak our clothes, and the shower was even worse, it would wet the whole floor. The front desk clerk was rude when I asked for extra towels. We literally were only given two towels, and I reserved the room for 4 people and she didn’t want to give us extra towels until the two were returned! That’s ridiculous! The lamp at the desk didn’t work!