Quality Inn & Suites

2.5 star property
City-center Lubbock hotel with indoor pool

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Desk, iron/ironing board, WiFi, bed sheets
Indoor pool
Lobby
Free buffet breakfast
Welcome to Quality Inn & Suites, where comfort and convenience blend seamlessly. Begin your day with a breakfast buffet, unwind in the spa tub or indoor pool, then connect with work at the business center. With coffee and tea always available in the lobby and luggage storage for peace of mind.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • WiFi in the lobby
  • Fitness center
  • Hot tub
  • Business center
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $52
$59 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
5828 I 27 S, Lubbock, TX, 79404

What's nearby

  • Buddy Holly Center - 4 min drive - 5.3 km
  • Texas Tech University - 6 min drive - 6.8 km
  • Jones AT&T Stadium - 7 min drive - 7.9 km
  • University Medical Center - 8 min drive - 10.9 km
  • Covenant Lakeside Hospital - 8 min drive - 7.5 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Pedro's Tamales - ‬3 min drive
  • ‪Stripes - ‬3 min drive
  • ‪Taco Villa - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

When you stay at Quality Inn & Suites, you'll be within a 10-minute drive of Texas Tech University. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5 AM
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Hot tub

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free wired internet and WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9
  • WiFi is available in public areas for USD 9 (rates may vary)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?

Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites?

Yes, there's an indoor pool.

Are pets allowed at Quality Inn & Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Quality Inn & Suites?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Quality Inn & Suites and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Quality Inn & Suites also has a fitness center.

What's the area around Quality Inn & Suites like?

Quality Inn & Suites puts you in the heart of Lubbock. Popular attractions include Texas Tech University, which is 6 minutes away by car.

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Quality Inn & Suites Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Refrigerator
Couch
Bathroom
Hot Tub
Children
Food

Reviews

10/10 Exceptional

Comfy stay
Ramon, 1-night trip

10/10 Exceptional

It was a nice hotel for the price
Atilano, 1-night trip

8/10 Very good

Really friendly and cleaner than expected.
Timothy, 4-night trip

8/10 Very good

Quality inn was nice

Staff was nice, room was spacious, and close to united
Eric, 1-night trip

10/10 Exceptional

Good place to rent from

It was good nice staff clean room good price
matthew, 1-night trip

10/10 Exceptional

Great place to stay very friendly very quiet very nice very clean
Rick, 6-night trip

6/10 Good

Bring your own towels.

Rm 110 is a smoking rm. Stunk real bad and we had to move rooms. Rm card readers barely work. Room only had one set of towels. There were no extras up front, we had to wait till morning to shower. Staff was pleasant. Breakfast area was very clean and food was good. Lots of selection.
Yvette, 1-night trip

10/10 Exceptional

The hotel shows it’s years and needs some upgrades but what I care the most in hotels are their beds and those were very comfortable. I see a hotel as a place to sleep and this one offered the rest we needed!
Cecilia, 2-night trip

6/10 Good

The hotel was nice but there were ants in our room.
Claudio, 1-night trip

4/10 Fair

Hotel falling apart

The hotel is falling apart, many issues regarding damage in the past that was never fixed.
Amy, 1-night trip

4/10 Fair

have to ask to get what i paid for

every day ,i had to go to the front desk and request a second washcloth because 2 men were staying in the room and i not sharing a washcloth with another guy. They would empty trash daily but ,would not refill coffee bar or clean unless requested. would of been nice to know i have to ask them to do their job
Michael, 7-night trip

2/10 Poor

Hotels.com App will glitch & YOU will be charged

I booked with Hotels.com. The app glitched and booked me twice. When I a checked in the attendant asked for which reservation? I said I only reserved one room. They had two separate reservations that were exactly the same. I said I only need one room. I asked to be refunded or cancel the reservation. The attendant blamed it on Hotels.Com and Hotels.com isn’t taking responsibility either. Long story short, I paid for two rooms and only reserved one and only used one but no one cares about doing what’s right.
Avan, 1-night trip

10/10 Exceptional

Clean, comfortable, quiet, the workers are kind and friendly.
Nihad, 7-night trip

8/10 Very good

It was a nice place to say - the worker’s at the desk were negligent
Donita, 1-night trip

10/10 Exceptional

Thank you

Very nice girl that works at night, she was very helpful and friendly. Thank you
1-night trip

6/10 Good

No Towels

They were constantly out of towels. There were no towels available at the pool, nor were they available even for the room for showers. We had to re-use towels. The elevator had stains on the floor, along with debris and popcorn stuck in the door frames that weren't cleaned during our two days there. Our door lock jammed up twice. There were stains on the couch. Finally, the phone did not work, nor did the mini fridge. Definitely not our best stay in Lubbock, nor will we stay here in the future.
2-night trip

10/10 Exceptional

It was a nice room at a great price. Nothing to complain about.
Roger, 1-night trip

10/10 Exceptional

Great stay
GUNY, 1-night trip

10/10 Exceptional

Good
Yahor, 1-night trip

10/10 Exceptional

Excelente
Edix, 1-night trip

4/10 Fair

!
John, 1-night trip

10/10 Exceptional

Nice cozy quiet place to relax breakfast was good as well.
Ben, 1-night trip

6/10 Good

Room service is good and breakfast is awesome
Sudhakaran, 1-night trip

8/10 Very good

BEDS WERE NOT COMFORTABLE AT ALL. MINIMUM TOWELS IN ROOM.
JOHN, 1-night trip

4/10 Fair

This room did not meet the standards for the amount of money charged! It was very dirty and uncomfortable, the sink would spray out water and soak our clothes, and the shower was even worse, it would wet the whole floor. The front desk clerk was rude when I asked for extra towels. We literally were only given two towels, and I reserved the room for 4 people and she didn’t want to give us extra towels until the two were returned! That’s ridiculous! The lamp at the desk didn’t work!
Jessica, 1-night trip