Polana Serena Hotel

Property class: 4.5
Luxury hotel in Maputo with 3 restaurants and spa

Choose dates to view prices

Located just 4.3 mi (7 km) from the airport, Polana Serena Hotel offers a shuttle (available 24 hours). You can visit the spa to be pampered with massages, facials, or aromatherapy, and Varanda All Day Dining, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $175
$207 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio, 1 Queen Bed

A hotel room with a bed, a desk with a telephone, a chair, a table with fruits, and a large window with curtains.

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Signature Apartment, 1 Bedroom, Sea View

A room with two wicker chairs, a small white table, and a sofa with cushions.

Signature Apartment, 1 Bedroom, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Apartment, 2 Bedrooms, Ocean View

A room with a sofa, chairs, a table, and a view of the sea.

Signature Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room, Garden View

A four-poster bed with a canopy, a bedside table with a vase of flowers, a small wooden nightstand, a mirror on the wall, and a patterned carpet.

Deluxe Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, Sea View

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Executive Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite

A hotel room with a large bed, a wooden wardrobe, a chair, a small table, and a painting on the wall.

Executive Studio Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Room

Presidential Suite

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, Sea View

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Standard Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Sea View

A hotel room with a four-poster bed, a desk with a chair, a framed fish picture, and a wall-mounted lamp.

Deluxe Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Sea View

A hotel room with a large mirror, a bed, a framed fish artwork, a wooden wardrobe, and a small table with toiletries.

Executive Room, 1 King Bed, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

A hotel room with a large bed, a desk, a chair, and a mirror.

Deluxe Double Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a wall mural.

Standard Room

10.0 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, City View

A hotel room with a large bed, a chair, a small table, and a canopy bed frame.

Executive Room, City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, City View

A large bed with a wooden headboard, two bedside tables, and wall-mounted lamps.

Deluxe Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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The price is $92
$106 total
includes taxes & fees
Nov 3 - Nov 4
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About the neighborhood

Map
Avenida Julius Nyerere 1380, Maputo, 00100

What's nearby

  • FEIMA Craft Market - 7 min walk - 0.6 km
  • Vila Algarve - 12 min walk - 1.0 km
  • Geology Museum - 17 min walk - 1.4 km
  • Eduardo Mondlane University - 2 min drive - 1.9 km
  • Museum of Natural History - 2 min drive - 1.5 km

Getting around

  • Maputo (MPM-Maputo Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mundo's - ‬8 min walk
  • ‪Quiosque Wow - ‬3 min walk
  • ‪Cafe Estoril - ‬7 min walk
  • ‪Piri Piri Restaurant - ‬14 min walk
  • ‪Bairro Bistro - ‬10 min walk

About this property

Polana Serena Hotel

  • Located just 4.3 mi (7 km) from the airport, Polana Serena Hotel offers a shuttle (available 24 hours). You can visit the spa to be pampered with massages, facials, or aromatherapy, and Varanda All Day Dining, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

CHECK-IN
12:00pm
CHECK-OUT
10:00am

Hotel size

    • 153 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Polana Serena Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's pool was a lovely amenity, described as beautiful, great, and giant with a seaview. (9 reviews)
  • The spa was wonderful with top-tier service and amazing staff. (5 reviews)
  • Breakfast was a highlight with many guests praising its excellence and generosity. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Building
Breakfast
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Reviews

Verified review

10/10 Exceptional

Perfect for a vacation. Nice spa and good breakfast
Verified review

10/10 Exceptional

The lunch was not the standard that we expected. Breakfast was very good
Verified review

10/10 Exceptional

A beautiful hotel In Maputo (beautiful weather too), close to shops and restaurants, good security. Great staff Carla, Gabriel, Buquee, restaurant managers, delicious food, a giant beautiful swimming pool with seaview, super quiet seaview room with balcony which can be opened for oceanic air, huge comfortable bed, hotwater, live piano bar. Extended from one to four nights in this safe and comfortable haven. ATM in lobby and takes all credit cards. A super delightful stay!
Verified review

10/10 Exceptional

Very friendly staff, delicious breakfast.
Verified review

10/10 Exceptional

Very nice hotel, excellent rooms, great pool
Verified review

6/10 Good

Overall my stay was fine. When I checked in and entered the room I found the balcony to be quite dirty. The bathroom sink was completely flooded which as gross! But other than that it was great experience overall, the food and the staff were fantastic.
Verified review

10/10 Exceptional

The staff were brilliant!!
Verified review

8/10 Very good

This old lady is charming, with a beautiful swimming pool overlooking the bay. But it is in need of a renovation . The plumbing in the rooms is not working well, the sound and thermal proofing of the windows is so bad that I thought the window was open. Many tiles are broken on the pool side. Large choice at the breakfast but the quality is so so.
Verified review

10/10 Exceptional

Throughly enjoyed this property. The spa and grounds are amazing. Service is top tier.
Verified review

10/10 Exceptional

Beautifully located hotel. You even local foreigners coming in just for Sunday breakfast, so it must be popular. Some of the decor looked a little in need of some love and attention, but overall a beautiful elegant property.
Verified review

10/10 Exceptional

I had a wonderful stay!!! The transportation to and from the airport was spot on!!!
Verified review

10/10 Exceptional

We enjoyed the pool
Verified review

10/10 Exceptional

Very friendly, respectful staff and quite professional!! Love the people and the hotel!!
Verified review

8/10 Very good

Second visit whilst on business. Great location and the staff are highly attentive.
Verified review

8/10 Very good

Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!
Verified review

10/10 Exceptional

One of the best hotels I’ve stayed in. Staff goes above and beyond to help and make you feel welcome and comfortable.
Verified review

10/10 Exceptional

The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅
Verified review

10/10 Exceptional

Excellent customer service. The staff was extremely professional and helpful!
Verified review

8/10 Very good

The hotel was great, modern and very large room, friendly staff, and beautiful pool and lobby. But it doesn't merit a five. The problem were the staff in the bar and restaurant. I had to ask two people for coffee at breakfast. Also had to ask about a sandwich at lunch at the bar. How can it take almost 30 minutes to get a sandwich?
Verified review

10/10 Exceptional

The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Verified review

10/10 Exceptional

Midweek break in Maputo

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.
Verified review

8/10 Very good

No toiletries on the room unlike other Serena hotels
Verified review

6/10 Good

Expected more from this high rated hotel. As a female solo traveller, I requested airport pick up and confirmed it twice. The communication to do that took several days each time. Upon my arrival, the driver was holding the hotel name sign but he did not have my name on his list. Luckily he was still able to take me. Room was clean and comfortable. Wifi was excellent. Pool was great. There were many conferences/events going on in the hotel. When I went in for lunch, it was empty. I looked at all the hot dishes and started with a salad. All the attendees came in and the line for the hot food was so long, I left. While in line, the attendees also took almost all of the desserts as they waited. For cold salads, buns and a couple desserts it was 55CAD. I thought that was outrageous for what I ate. I requested at minimum a partial refund at the front desk. She had to call the restaurant. Rep came and he had to call his superior. This superior had to call his superior. I left the hotel before this issue was resolved. The last employee/manager did waive my dinner on my last night. I would not return to this hotel.
Verified review

8/10 Very good

Stylish heritage hotel, but breakfast issues

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.
Verified review

10/10 Exceptional

Fancy, beautiful hotel facing the sea with lovely rooms and helpful staff. Need I say more?