By the river, Best Western Plus Moat House Reading offers an upscale retreat with a daily manager's reception and scenic views of the garden. Connect to in-room WiFi, indulge in dry cleaning/laundry services or unwind at the bar while enjoying express check-in.
Dinton Pastures Country Park - 2 min drive - 2.0 km
University of Reading - 5 min drive - 4.4 km
Oracle - 9 min drive - 8.4 km
LEGOLAND® Windsor - 22 min drive - 26.4 km
Getting around
Heathrow Airport (LHR) - 34 min drive
Farnborough (FAB) - 42 min drive
Wokingham Winnersh Station - 3 min drive
Wokingham Winnersh Triangle Station - 21 min walk
Earley Station - 30 min walk
Restaurants
Costa Coffee - 4 min drive
Sainsbury's Café - 3 min drive
The Wheelwrights Arms - 4 min drive
Starbucks - 3 min drive
The George - 16 min walk
About this property
Best Western Plus Moat House Reading
When you stay at Best Western Plus Moat House Reading, you'll be within a 10-minute drive of Thames River. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden.
At a glance
DONE
Hotel size
129 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 1 AM
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Bar/lounge
Free daily reception
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Ski area nearby
Fishing nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Thin carpet in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Alarm clock
Travel crib
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Whisky Charlie - Onsite wine bar. Open daily.
Fees & policies
Refundable deposits
Deposit is payable by wire transfer and is due within 24 hours of booking the reservation
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 16.95 per person
Late check-out can be arranged for an extra charge of GBP 40 (subject to availability)
Renovations and closures
The property is closed between August 26 and August 28.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1
Frequently asked questions
Is Best Western Plus Moat House Reading currently open?
The property is closed between August 26 and August 28.
Are pets allowed at Best Western Plus Moat House Reading?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Best Western Plus Moat House Reading?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Moat House Reading?
Check-in start time: 2 PM; Check-in end time: 1 AM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 40 (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Moat House Reading?
No, this hotel doesn't have a casino, but Genting Casino (11-min drive) is nearby.
What is there to do at Best Western Plus Moat House Reading and nearby?
Have fun with nearby winter activities like skiing. Enjoy amenities like a 24-hour fitness center and a garden.
What's the area around Best Western Plus Moat House Reading like?
Best Western Plus Moat House Reading is located by the river, a short 17-minute walk from Nirvana Spa.
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Reviews
Best Western Plus Moat House Reading Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.8
Location
8.0
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Nov 5, 2024
Very friendly staff.
Daniela
Daniela, 1-night trip
Verified
8/10 Very good
Aug 26, 2024
friendly reception, big room, decent breakfast
old hotel, expensive (visited during Music Festival)
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jul 13, 2024
A very good hotel with friendly and professional staff.
Tastefully redecorated. Can't wait to experience the new restaurant
Verified traveler
1-night trip
Verified
8/10 Very good
Oct 20, 2024
Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.
Alison
Alison, 1-night trip
Verified
10/10 Exceptional
Aug 9, 2024
The reception staff were excellent and provided valuable information and advice about the hotel and surrounding area. Would stay here again definitely. Many thanks to Rida and Saleema
NAHIM
NAHIM, 2-night trip
Verified
6/10 Good
Oct 22, 2024
Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.
Russell
Russell, 1-night trip
Verified
8/10 Very good
Aug 19, 2024
Room was comfortable but cleaning in room and definitely in corridors needs to improve.
I stays for 3 days and floors remained
Martha
Martha, 3-night trip
Verified
8/10 Very good
Jul 8, 2024
Nice hotel with dome isdyes
A lovely, hotel with good staff, no BBC channels in the room when the England match was on, flickering lights and no hot water in the morning were not ideal.
Also limited vegetarian and vegan options for breakfast.
adrian
adrian, 1-night trip
Verified
8/10 Very good
Aug 18, 2024
Large rooms with friendly staff
Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful.
The bathroom was big but the water only lukewarm.
No plug points near the bed not helpful when charging a phone and you need an alarm
One issue was the noisy bar outside our window which wasn’t ideal with kids
Kim
Kim, 1-night trip
Verified
8/10 Very good
Sep 21, 2024
Attentive staff, few small improvements needed
Very helpful and accomodating reception team. Corridors and door to room looked rundown and not inkeeping with the interoior standard of the rooms and lobby area, which were modern and attractive.
Cleanliness standard good but bedding could have smelt fresher, mattress was also quite firm. AC not very effective, could only open the window slightly so room was quite warm.
Jessica
Jessica, 1-night trip
Verified
4/10 Fair
Sep 24, 2024
Shower didn’t work
Air con didn’t work
Restaurant/bar staff poor
No tea/coffee facilities in room
Curtains don’t cover the windows therefore as a woman alone made me feel uncomfortable when moving around roommates
Verified traveler
1-night trip
Verified
4/10 Fair
Aug 13, 2024
Very poor rooms
Rooms were very poor. Out of date and lots of damage. Stained carpets, broken fixtures and curtains that didnt close properly. Reception areas very modern but thats about it. Breakfast was good. In urgent need of updating. Complained at reception and all they said was sorry!! The bin area in full view of hotel was appalling and dirty. Rats around the works.
Neil
Neil, 1-night trip
Verified
6/10 Good
Aug 30, 2024
Maintenance was poor. Complained every day (3 days) about TV not usable. Bathroom floor grout broken up sharp and cut foot - no response. LEDs flickering in bathroom - probably due to cheap fittings. HOWEVER - you get what you pay for - cheapest hotel in the area - Food was excellent - not so cheap!. Would I stay there again ? Yes.
Richard
Richard, 3-night trip
Verified
4/10 Fair
Oct 31, 2024
Disapointing
Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too.
Adam
Adam, 1-night trip
Verified
6/10 Good
Sep 12, 2024
Appreciate the property maybe in the process of refurbishment but this should be highlighted upfront.
extremely damp and musty smell especially in hall and stair wells and lifts out of action.
If i was hotel owners i would also look at quality of work being done and poor paintwork and lack of attention to detail like replacing worn stained carpets damage woodwork like skirtings door frames or architrave will let the refurbishment down.
Breakfast was adequate but again quality not the best and cooked breakfast elements not kept warm enough.
thankfully only 1 night stay and chosen purely for location to the places we needed to visit.
Paul
Paul, 1-night trip
Verified
6/10 Good
Sep 15, 2024
Two night stay best Western plus?
Check in fine
Room nice
Evening meal poor. Ordered fish and chips which came from the poachers pub as kitchen closed
It was burnt. I struggled the even get a lnife into the batter. I showed the staff member who said about getting another but by the time he asked it was to late as partner had almost finished. Still charged the 18.50 for it.
The breakfast was ok. Croissants not cooked in midlle and fried eggs seen better days.
Best part room
Rikki
Rikki, 2-night trip
Verified
6/10 Good
Sep 1, 2024
The first floor room we were allocated was just above the pub, and on Friday night was VERY noisy until past 10pm. We could feel it through the floor. As well, we had electrical problems - the mini fridge tripped out the power when switched on. When we asked, we were able to move to a quiet room on the 3rd floor. This room had a very soft bed - to the extent we rolled into the middle. There was no blind for the roof light, but that didn’t matter much because the window itself was so dirty. On the other hand, the staff were very pleasant, and the fitness room was clean and well-equipped. On the whole not a brilliant hotel since it claims to be 4 star.
Elizabeth
Elizabeth, 2-night trip
Verified
4/10 Fair
Jul 21, 2024
A very disappointing stay
Difficult to report this.
The First room we were in was Next To the Pub which had a constant bass going. The Bathroom sink didn’t drain and the Lights flickered . The
Next room was better positioned but the Lights In the bathroom also flickered all the time. The Sink was cracked. The bed was old plus it dipped in the middle we ended up sleeping on top of each other, whilst I love my wife dearly it was
Very uncomfortable and the air con barely worked. Both rooms were in need of some tlc and a coat of paint. The communal areas were nice and the staff friendly. The garbage area was a mess the outside area covered in rubbish and empty bottles and the car park lights were flickering, overall that’s a lot of bulbs that need replacing.
Philip
Philip, 2-night trip
Verified
8/10 Very good
Sep 23, 2024
The hotel was clean and smart, the dining options were excellent and the food absolutely delicious. Staff were friendly. The room was clean and well equipped. Bathroom also nice and clean. The bed was a little uncomfortable but not terribly so. Unfortunately it was a very warm September weekend. The first night the room was unbearably got even with the window open as the air con wasn't working and the heating was on. We reported this to reception and asked if there was at least a fan. Unfortunately this wasn't provided and the AC wasn't fixed, we were told it was out on the entire side of the hotel our room was on, they had at least turned the heating off but it was still unpleasant warm even with having left the windows open. This did mean we didn't sleep at all well especially as the noise was excessive from parties and people coming and going from the hotel. The TV also wasn't tuned in so we couldn't even watch TV to pass the night and even though it was a smart TV it wasn't connected to the internet so we couldn't even cast to the TV from our devices. Hopefully the renovation work they are doing will fix these issues soon.
Jade
Jade, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2024
The hotel is in a nice setting and area
ian
ian, 1-night trip
Verified
8/10 Very good
Oct 16, 2024
Very good value.
RICHARD
RICHARD, 1-night trip
Verified
8/10 Very good
Oct 25, 2024
The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.
Paul
Paul, 1-night trip
Verified
4/10 Fair
Oct 28, 2024
Extremely dated property and style of management.
Verified traveler
3-night trip
Verified
4/10 Fair
Oct 11, 2024
Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes.
Warren
Warren, 1-night trip
Verified
6/10 Good
Aug 2, 2024
Nice and quiet. Pleasant stay however just the cleanliness wasn't up to scratch. Mould on the window curtains and around the bath area.