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Hotel Sterling

3.0 star property
City-center hotel within easy reach of Gran Via

Choose dates to view prices

In the heart of Madrid, Hotel Sterling offers a warm welcome with free in-room WiFi and helpful staff. Take advantage of laundry services, meeting rooms, and dry cleaning/laundry services to ensure your stay is seamless.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Babysitting
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $108
$119 total
includes taxes & fees
Jan 7 - Jan 8

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Minibar
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Minibar, in-room safe, desk, blackout drapes

Economy Double Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for Quadruple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

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includes taxes & fees
Jan 5 - Jan 6
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About the neighborhood

Map
Calle San Bernardo 29-31, Madrid, 28015

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Plaza de España - Princesa - 2 min walk - 0.2 km
  • Lope de Vega Theatre - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 10 min walk - 0.8 km
  • Puerta del Sol - 10 min walk - 0.9 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive
  • Calanas Station - 5 min drive
  • Madrid Principe Pio Station - 17 min walk
  • Madrid Recoletos Station - 21 min walk
  • Santo Domingo Station - 3 min walk
  • Plaza de Espana Station - 4 min walk
  • Callao Station - 5 min walk

Restaurants

  • ‪Aquí Santoña - ‬2 min walk
  • ‪O Luar - ‬1 min walk
  • ‪Kinza - ‬1 min walk
  • ‪Sidreria La Cuenca - ‬2 min walk
  • ‪Granier - ‬1 min walk

About this property

Hotel Sterling

Hotel Sterling puts you in a great location, within a 15-minute walk of Gran Via and Puerta del Sol. Also, Royal Palace of Madrid and Plaza Mayor are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Santo Domingo Station is 3 minutes and Plaza de Espana Station is 4 minutes.

At a glance

DONE

Hotel size

    • 69 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 984 ft (EUR 33 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 26-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 13 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Parking is available nearby and costs EUR 33 per day (984 ft away; open 24 hours)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid

Frequently asked questions

Does Hotel Sterling offer free cancellation for a full refund?

Yes, Hotel Sterling does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sterling?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Sterling?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Sterling?

No, this hotel doesn't have a casino, but Casino Gran Via (9-min walk) is nearby.

What's the area around Hotel Sterling like?

Hotel Sterling is in Madrid Centro, a short 3-minute walk from Santo Domingo Station and 2 minutes' walk from Gran Via.

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Reviews

Hotel Sterling Reviews

8.0

Very Good

8.2

Cleanliness

8.8

Location

8.4

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • Dining options looked good and staff made helpful recommendations. (3 reviews)
  • Breakfast options were available for a surcharge and looked good. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Value

Reviews

10/10 Exceptional

Nice bath with enough hot water for healing tiredness. The location is excellent.
YUKI, 2-night trip

10/10 Exceptional

The cleanliness of the room. The staff were very helpful with any question I had. The location was great. Near great restaurants and shopping.
Santos, 4-night trip

10/10 Exceptional

Clean room. Friendly staff.
Alicia, 2-night trip

10/10 Exceptional

Great place, kind personal. Super centric. Would definitely come back
Thor Magnus, 3-night trip

8/10 Very good

Perfect location! Only problem was the cleaning of the room. However, everything went great. Isabel, the receptionist was amazing, friendly and great!
Alessandra, 4-night trip

10/10 Exceptional

Ok
Joan, 1-night trip

8/10 Very good

Good location
mirtha, 4-night trip

10/10 Exceptional

Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stuart, 4-night trip

8/10 Very good

Located in city center Walk around to the metro station
Eduardo, 1-night trip

10/10 Exceptional

The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!
Genesis, 1-night trip

10/10 Exceptional

Excelente
Jose, 1-night trip

10/10 Exceptional

Really nice Hotel!

Great hotel in the center of Madrid! Very good prices, they have a continental breakfast for a surcharge. Room was very nice. We were on a family trip and we were 4 people. We were able to book a room with 4 beds, very comfortable and with a lot of space. Highly recommend it!
America, 3-night trip

8/10 Very good

A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Calum, 2-night trip

10/10 Exceptional

Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.
Gregorio, 2-night trip

10/10 Exceptional

As a group of ladies, we really enjoyed our stay at this hotel. We had a room with 4 single beds, plenty of room and comfortable, with a fridge. Lovely shower. Conveniently located for all the main attractions. Palace only 10-15 mins walk. Extra praise for the lovely receptionist, who was really friendly and helpful.
Emma, 2-night trip

10/10 Exceptional

The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Debbie, 1-night trip

8/10 Very good

Overall it was ok. Needs a little remodel but it was near main attractions.
Luis, 7-night trip

6/10 Good

No hay jabón, shampoo, restaurant
Gustavo, 2-night trip

10/10 Exceptional

Great location

The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
4-night trip

8/10 Very good

We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Gail, 3-night trip

4/10 Fair

I will not recomend this property to any one. Hallway had a very unpleasent smell. Stains on halway carpet. Roomvery small. We couldnt sleep at night due to out side noise. Staff was not friendly . There was no hot water the evening we arrived and we were told to wait till morning as they cant to any thing about it. Very bad experience
Zeenat, 3-night trip

10/10 Exceptional

Excelente atencion de parte del staff del hotel, recepción y la habitacion muy limpia, me encanto
Aaron, 1-night trip

10/10 Exceptional

Localização perfeita. Quartos limpos e espaçosos. Atendimento fantástico. Sempre estiver em Madri me hospedarei aqui , com certeza.
Rogerio aparecido, 1-night trip

6/10 Good

No desayuno en los hoteles
Hermindo Omar, 4-night trip

10/10 Exceptional

Estadia foi muito boa!
Geovan, 3-night trip