The hotel is in a great location, just down the road from Stirling Castle, and the Church of the Holy Rood, and the old prison. Decent parking. The rooms are nice, with big beds! The staff are super friendly and helpful, both at the reception and in the restaurant. Food is excellent!
We asked for a cot, which were told was in our room, but it wasn't there. When we told the reception, they brought it immediately. The only other annoying thing was that we were on the mezzanin floor with no lift access, which is a bit inconvenient when you have a child.