Hotel VM Prisma

Property class: 4
Ski hotel with restaurant, near Caldea Spa

Choose dates to view prices

Located within a 10-minute walk of Caldea Spa, Hotel VM Prisma puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Nº14 Fourteen Restaurant, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a snack bar/deli.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room

A modern hotel room with a bed, a desk, and a TV.

Deluxe Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room

A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.

Deluxe Quadruple Room

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room (Family)

Room

Deluxe Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room (Sextuple)

Room

Deluxe Room (Sextuple)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (with Sofabed)

A modern hotel room with a wooden headboard, a large bed with a red blanket, a wooden desk, and a view of the outdoors through sheer curtains.

Deluxe Double Room (with Sofabed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room (Sextuple)

  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed, 3 Twin Bunk Beds and 1 Twin Sofa Bed

Double Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Deluxe Room (Family)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

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  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 537 reviews
The price is $59
$66 total
includes taxes & fees
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About the neighborhood

Map
C/ del Fener, 14, Les Escaldes, Escaldes-Engordany, 700

What's nearby

  • Caldea Spa - 5 min walk - 0.4 km
  • Illa Carlemany Shopping Center - 5 min walk - 0.4 km
  • Fountain Circuit 1 Trail - 5 min walk - 0.4 km
  • Pyrenees Andorra Shopping Centre - 15 min walk - 1.3 km
  • Casa de la Vall - 20 min walk - 1.7 km

Getting around

  • La Seu d'Urgell (LEU) - 50 min drive
  • Blagnac Airport (TLS) - 163 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive
  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • Porté-Puymorens Station - 42 min drive
  • Burton's Station - 44 min drive

Restaurants

  • ‪Hotel Tudel - ‬3 min walk
  • ‪La Tagliatella - ‬2 min walk
  • ‪L'informal - ‬3 min walk
  • ‪Alt Benestar Cafè - ‬2 min walk
  • ‪Noranta Tres - ‬2 min walk

About this property

Hotel VM Prisma

  • Located within a 10-minute walk of Caldea Spa, Hotel VM Prisma puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Nº14 Fourteen Restaurant, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a snack bar/deli.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 55 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 30 per night)

Other information

    • Smoke-free property

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Reviews

Hotel VM Prisma Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of products and was delicious with quality local ingredients. (16 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Parking
Location

Reviews

Verified review

10/10 Exceptional

Staffs are really friendly and helpful, location is perfect, walking distance to the shopping area
Verified review

10/10 Exceptional

Big rooms!
Verified review

10/10 Exceptional

Exe Prisma hotel exceeded all of our expectations. The room was clean, spacious and comfortable. We had also purchased a half board and the food was absolutely excellent! Would definitely recommend and if I return to Andorra de la Vella, I will for sure return here again.
Verified review

10/10 Exceptional

Better than expected for the price

We had a lovely stay in a very large room. Very comfortable and clean. Good location. Parking is 20€ extra per night.
Verified review

8/10 Very good

Property was we situated in an area that was easy walkable to shopping and restaurants. Clean and nice staff. Breakfast buffet had a very nice selection. A/C was not working very well, reported situation twice but even with repair not very cool. Center of hotel is completely open so you can see from the lobby to the top floor, this also means the sound is free to travel....at times it felt like the people in the lobby were in our room. Parking garage is fine for small cars. We had to switch to an outdoor lot to better accommodate our rental vehicle size.
Verified review

10/10 Exceptional

The room was clean, staff are helpful. Wifi not always reliable. Bathroom design was not practical
Verified review

10/10 Exceptional

10/10
Verified review

8/10 Very good

We booked a family suite, and the room was quite large. However, the bathrooms were very small. Parking was expensive and squeezing the car into the space was challenging. But it was located below the hotel and accessible by elevator, which was very nice. The staff was friendly. The location was excellent. Very clean.
Verified review

10/10 Exceptional

The hotels is updated, very clean and the family room was huge!
Verified review

10/10 Exceptional

Great hotel and great staff attention
Verified review

10/10 Exceptional

Great place to be
Verified review

10/10 Exceptional

A clean modern hotel with friendly staff.
Verified review

10/10 Exceptional

Great Hotel in a lively area. Cool tips from staff and a very helpful team. Thanks for the stay
Verified review

6/10 Good

Even though on website it says parking available at the property, we had to find another parking spot due to the parking being full.
Verified review

4/10 Fair

Our room smelled like cigarettes. Very strong! Couldn’t sleep all night. Told the receptionist. She said that she will contact the other room where they were smoking. I was disappointed that they didn’t offer to give us a different room. Just a sorry for your convenience!
Verified review

4/10 Fair

Two years ago, I stayed in Andorra and had a great experience. This time, I returned to celebrate my daughter’s 9th birthday and booked a hotel in the city center, but unfortunately, it did not meet our expectations. At check-in, we were told that parking costs 30 euros per night, despite it being listed in the reservation. We also arranged a birthday cake and were told it would be provided free of charge. Problems started immediately. The elevator was covered in cardboard and became increasingly dirty with dust and construction debris. Every morning we were woken up by construction noise. In the room, the hair dryer stopped working after 30 seconds but was replaced the same day—however, the staff showed no apology or understanding. The bathroom was not properly cleaned, basic items were missing, and the bed linens were not arranged correctly. Housekeeping was inflexible with cleaning times. The internet did not work at all, even after we reported it twice. The biggest disappointment was the birthday cake. It was promised in the morning, but no one came. We waited until 4 p.m., went out, and only received it at 10 p.m., which was far too late and poorly organized. Additionally, the air conditioning did not work, making the room uncomfortable. Overall, this was a very disappointing stay. For the price we paid, the service was far below expectations. In my opinion, this hotel deserves no more than 2 stars, and I would not recommend it.
Verified review

2/10 Poor

Horrible teníamos media pensión y la primera noche nos pusieron pegas como que no estaba registrado,alf final nos dejaron cenar y que lo metían en el sistema segundo día lo mismo les enseñamos y mandamos por email el pago de la media pensión y contactaron con hotel.com y nos dijeron que estaba todo ok ya el tercer día el mismo problema que teníamos que pagar las cenas anteriores y nos dijeron que no podíamos cenar ni la responsable del hotel dio la cara y chica de recepción no supo hacer nada horrible los tres días para cenar algo que teníamos pagado
Verified review

10/10 Exceptional

Très belle chambre, bien équipée. Personnel très sympathique. Hôtel très bien placé, accès direct à la rue principale. Tres facile de se déplacer a pied
Verified review

10/10 Exceptional

A equipe foi sempre maravilhosa. As meninas do dia todas muito simpáticas. O café da manha estava otimo. Pena que só tomei 1x na minha reserva de 2 dias porque tive que sair as 7 e o café começava 7:30. Tive problemas com a TV. Mas resolvi deixar pra lá e nao ver o jogo e tudo bem. O quarto é otimo. As amenites Tb. Recomendo muito o hotel e voltaria com certeza
Verified review

4/10 Fair

O teto do banheiro estava descolando, não fomos avisados na plataforma que tinha que deixar caução, tivemos que utilizar o elevador de serviço, além de que os funcionários não nos levou ao quarto e nem apresentou o hotel.
Verified review

8/10 Very good

Personal atento y habitación limpia y espaciosa. Buen desayuno
Verified review

10/10 Exceptional

Quarto muito bom, localização perfeita, café da manhã extraordinário. Único senão é que fiquei nos quartos da coluna 207 & 208, onde o duplicador da internet não alcança.
Verified review

6/10 Good

A internet bastante precária.
Verified review

8/10 Very good

Internet Wi-Fi péssima. Café da manhã excelente. Cama boa, quarto espaçoso, acústica deixa a desejar…. Localização excelente, estacionamento muito caro.
Verified review

10/10 Exceptional

tudo impecavel