The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions

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The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions offers a fantastic location, putting you just steps from Palm Cove Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a hot tub.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free use of bicycles
  • Beach towels
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • Business center

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • DVD player
The current price is $711
$782 total
includes taxes & fees
Oct 3 - Oct 4

Why we love this property

Sandy beach retreat
This hotel sits right on a sandy beach with waterfront views. Beach towels are provided while nearby watersports include snorkeling and kayaking.
Business meets beach
This hotel blends work and play with a business center and meeting rooms. After hours, guests enjoy beach access, spa services, and a free manager's reception.
Dining delights galore
Culinary adventures await at the restaurant, bar, and wine tasting room. Intimate experiences include private picnics and in-room champagne service.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Brigadier King Spa Studio

Minibar, in-room safe, iron/ironing board, WiFi (free)

Brigadier King Spa Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Villa Casablanca 4 Bedroom Spa & Plunge

A resort with a swimming pool, covered seating areas, and lush tropical landscaping.

Villa Casablanca 4 Bedroom Spa & Plunge

  • 162 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Verandah King Spa Suite

A four-poster bed with a wooden frame, a white headboard, and a beige throw blanket. There is a wicker chair and a small table with a lamp. A large window with a view of greenery is visible.

Verandah King Spa Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Brigadier King Studio

A bedroom with a bed, a television, two lamps, a ceiling fan, and a view through a sliding door.

Brigadier King Studio

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Verandah King Room

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, a sofa, and a small round table with a book.

Verandah King Room

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

A hotel room with a balcony, a bed with a canopy, a sofa, a coffee table, and a dining area with a glass table.

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Reef Suite Ocean View Spa Apartment

A bathroom with a bathtub, a sink, and a window overlooking a balcony with plants.

Reef Suite Ocean View Spa Apartment

  • Ocean view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Spa Apartment

A patio with lounge chairs, a table, and an umbrella.

Two Bedroom Spa Apartment

  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Premier Spa Apartment

A modern bathroom with a freestanding bathtub, a wooden vanity, and a window with blinds.

One Bedroom Premier Spa Apartment

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Brigadier King Spa Room

Brigadier King Spa Room | Minibar, in-room safe, iron/ironing board, WiFi (free)

Brigadier King Spa Room

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King Room

A spacious bedroom with a four-poster bed, a sitting area with wicker furniture, and a balcony with outdoor seating.

Ocean View King Room

  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Ocean View King Room With 28 Complimentary Inclusions

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment With 28 Complimentary Inclusions

Minibar, in-room safe, iron/ironing board, WiFi (free)

Studio Apartment With 28 Complimentary Inclusions

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
99 Williams Esplanade, Palm Cove, QLD, 4879

What's nearby

  • Palm Cove Beach - 2 min walk - 0.2 km
  • Palm Cove Jetty - 10 min walk - 0.8 km
  • Back Shot Beach - 16 min walk - 1.4 km
  • Buchan Point - 19 min walk - 1.6 km
  • Macalister Range National Park - 3 min drive - 2.1 km

Getting around

  • Cairns Intl. Airport (CNS) - 28 min drive
  • Redlynch Station - 21 min drive
  • Freshwater Station - 23 min drive
  • Cairns Station - 25 min drive

Restaurants

  • ‪Nu Nu Restaurant - ‬9 min walk
  • ‪Palm Cove Tavern - ‬9 min walk
  • ‪Burger Inn - ‬10 min drive
  • ‪Trinity Beach Tavern - ‬11 min drive
  • ‪The Bluewater Tavern - ‬11 min drive

About this property

The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions

  • The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions offers a fantastic location, putting you just steps from Palm Cove Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a hot tub.

At a glance

Hotel size

    • 67 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • The front desk is open daily from 8:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • Fitness classes
  • Yoga classes
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • 24-hour pool access
  • Massage/treatment rooms
  • Wine tasting room
  • Video library
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reception hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Front entrance ramp
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • DVD player
  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Pillow menu
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Reef House Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 42 per person
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 18386276853

Also known as

Reef House Hotel

Reef House Hotel Palm Cove MGallery Collection

Reef House Palm Cove MGallery Collection

Reef House Palm Cove MGallery Collection Hotel

Reef House MGallery Collection Hotel

Reef House MGallery Collection

Reef House Hotel Palm Cove

The Sebel Reef Hotel

Sebel Reef Hotel

Reef House Palm Cove MGallery Sofitel

Reef House MGallery Sofitel

Frequently asked questions

Does The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions offer free cancellation for a full refund?

Yes, The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

Yes, there are 2 outdoor pools. Guests have 24-hour pool access.

Are pets allowed at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

Sorry, pets aren't allowed.

Is parking offered on site at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

Yes, there's free self parking.

What are the check-in and check-out times at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions?

Yes, there's an onsite restaurant.

What's the area around The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions like?

The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions is located near Palm Cove Beach in Palm Cove, a short 7-minute walk from Palm Cove Jetty and 17 minutes' walk from Back Shot Beach.

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Reviews

The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions Reviews

9.0

Wonderful

8.6

Cleanliness

9.4

Location

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered an outstanding dining experience with exceptional food and service. (7 reviews)
  • The pools were lovely and a great place to relax. (3 reviews)
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Reviews

Verified review

10/10 Exceptional

Excellent service and top location
Verified review

10/10 Exceptional

Freshly cooked breakfast on the large deck overlookig the sea - what a great way to start a day!
Verified review

10/10 Exceptional

Charming accommodations, professional and friendly staff members, so relaxing…it was an amazing stay.
Verified review

10/10 Exceptional

Outstanding service with a relaxed atmosphere. The food and dining experience was fantastic. Would highly recommend
Verified review

10/10 Exceptional

Staff were welcoming and accommodating of any need. The restaurant was fantastic.
Verified review

10/10 Exceptional

Inclusions were good value, pools were lovely & staff accommodating.
Verified review

10/10 Exceptional

Staff are great, they went above and beyond. First time staying at an 18+ resort and better than expected. Great to relax by the pool and read in silence. Will look to come back again.
Verified review

10/10 Exceptional

Pefect location accompanied by great price
Verified review

10/10 Exceptional

Very convenient, quiet. Excellent staff and service. Top draw. Will be back.
Verified review

10/10 Exceptional

Absolutely fantastic! We had an amazing time - the service is outstanding and you can’t help but be relaxed amongst the amazing gardens and pools. Thank you for a wonderful stay!
Verified review

10/10 Exceptional

Our visit was tranquil and very chilled which was exactly what we needed. The room, facilities, location and staff were all exceptional. For an adults only retreat, it was perfect. The food, breakfast lunch and dinner were next level amazing. Dinner was chefs kiss perfect.
Verified review

10/10 Exceptional

Extremely helpful and friendly staff. Personal touches, and many complementary inclusions.
Verified review

10/10 Exceptional

The Reef House was exceptional! Very personable with excellent inclusions and service. Rest and relaxation were the highlight of our holiday. The Reef House did not disappoint! We will return!
Verified review

10/10 Exceptional

It was just perfect. The staff made us feel so welcomed and it couldn’t get any better than that. Thanks
Verified review

6/10 Good

The staff in all areas were amazing. The room unfortunately did not match the description on the website or the pictures.
Verified review

10/10 Exceptional

Second time at beautiful Reef House. We are made feel very special from the day one. Staff is just beautiful and lovley. We will come back again for sure.
Verified review

10/10 Exceptional

Very unique boutique adults only resort. It’s like being on a cruise ship without leaving port. So many special extras included. Free classes if you want something to do. They offer stretch and breath, yoga on beach, aqua aerobics, cocktail making, sleep, breath and meditation. Culture, reef talks and a wine appreciation session. Cold towels by the pool, sorbet at 3pm and canapés and cocktails at 5 at the brigadier bar. The restaurant is outstanding. The two pools and surroundings add to the relaxing and pampering experience. They have a spa for treatments as well. The mineral pool is heated. The staff are amazing. The beach is directly across the road. Stayed there twice and will definitely go back again.
Verified review

8/10 Very good

The staff are absolutely wonderful. The hotel is dated. It had its hey day in the 70s and everything is still from that era. The mattress is lumpy and old. The shower is tiny and it’s impossible not to get your hair wet with the rain shower that was obviously installed afterwards and does not belong in the tiny shower stall. The porcelain sink had hundreds of hairline cracks. You will need to buy your own toiletries if you don’t want to smell like a man-cedarwood and juniper. I want to finish on a good note and reiterate that the staff is top notch, from the concierge to the front desk and restaurant staff. The hotel just needs a lot of updating from the 70s
Verified review

10/10 Exceptional

We had very relaxing time at the beautiful hotel
Verified review

10/10 Exceptional

Lovely room in this great small boutique hotel. Friendly and helpful staff. Great location, amenities and onsite activities
Verified review

10/10 Exceptional

What a wonderful resort. The property is absolutely stunning as are the staff! You don’t need to leave the resort, everything is at your fingertips. The included activities are an added bonus and a great way to meet new people. Every staff member always had a smile on their face and nothing was too much trouble.
Verified review

8/10 Very good

We have stayed at Reef House several times and parts of it are starting to look a little tired. The tracks for the sliding doors - to balcony, bathroom and cupboards- need servicing or replacing. Geneeal maintenance is lacking in parts. Having recently stayed at a newly refurbushed hotel at Noosa this would probably be our preferencecrather than returing to Reef Housre
Verified review

10/10 Exceptional

Fantastic
Verified review

10/10 Exceptional

We had never visited Palm Cove and were delighted from the moment we checked in we were welcomed and well looked after The Reef House Retreat was bliss and we’ll be back !
Verified review

10/10 Exceptional

Reef House was excellent, fantastic staff led by Cedric - they all were friendly, helpful and could not do enough to make our stay more memorable. Great food, position at Palm Cove