Aparthotel

Chatrium Niseko

Property class: 3.5
Ski aparthotel with free ski shuttle, near Niseko Tokyu Grand HIRAFU

Choose dates to view prices

Chatrium Niseko features a free ski shuttle and puts you within a 5-minute walk of Niseko Tokyu Grand HIRAFU. Guests not hitting the slopes can visit the 24-hour fitness center for a workout, grab a bite to eat at one of the 4 restaurants, or unwind with a drink at the bar/lounge. Nice touches like espresso makers, bathrobes, and slippers are offered up in all apartments. Ski storage is also available. Fellow travelers say great things about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • 78 apartments
  • Weekly housekeeping
  • 4 restaurants and bar/lounge
  • Free ski shuttle
  • Ski storage
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Limo/town car service
  • Lobby fireplace

Feel at home (6)

  • Babysitting (surcharge)
  • Kitchen
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Minibar
The current price is $118
$133 total
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Studio King Bed

A modern hotel room with a large bed, a TV, a wooden wardrobe, a small bathroom, and a dark door.

Studio King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite King Room

A hotel room with a bed, a TV on a wooden stand, a chair, a nightstand, and a large window with a view of buildings and trees.

1 Bedroom Suite King Room

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite

A modern kitchen with a central island, built-in shelves, and a dining area with two chairs.

2 Bedroom Suite

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Suite Annupuri View

A modern living room with a flat-screen TV, a sofa, a coffee table, and a large window offering a city view.

2 Bedroom Suite Annupuri View

  • Mountain view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Suite Mt Yotei View

A modern living room with a sofa, a coffee table, and a TV. There is a large window with a view of a mountain.

2 Bedroom Suite Mt Yotei View

  • Mountain view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Suite Annupuri View

A modern living room with a glass dining table, grey chairs, a sofa, and a TV.

3 Bedroom Suite Annupuri View

  • Mountain view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 1 Bedroom Suite Annupuri View King Room

A modern living room with a sectional sofa, a coffee table, and a TV on a stand. Large windows provide a view of the outside.

1 Bedroom Suite Annupuri View King Room

  • Mountain view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Suite Mt Yotei View

A modern hotel room with a large bed, a desk, and a view of a mountain.

3 Bedroom Suite Mt Yotei View

  • Mountain view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 1 Bedroom Suite Twin Room

A modern living room with a sofa, coffee table, and dining area.

1 Bedroom Suite Twin Room

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Bedroom Suite - Twin Bed

A hotel room with two beds, a TV, a large window, and a view of buildings.

2 Bedroom Suite - Twin Bed

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Suite Annupuri View - Twin Bed

A hotel room with two beds, a TV, a large window, and a view of buildings.

2 Bedroom Suite Annupuri View - Twin Bed

  • Mountain view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Suite Mt Yotei View - Twin Bed

A hotel room with two beds, a TV, a lamp, and a wardrobe.

2 Bedroom Suite Mt Yotei View - Twin Bed

  • Mountain view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Penthouse Suite

A modern kitchen with a large island, stainless steel appliances, and a view of the city.

2 Bedroom Penthouse Suite

  • City view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 2 Bedroom Penthouse Annupuri View

A modern living room with a sofa, coffee table, and dining area.

2 Bedroom Penthouse Annupuri View

  • Mountain view
  • 127 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 2 Bedroom Penthouse Mt Yotei View

A modern living room with a sofa, coffee table, and a view of a mountain.

2 Bedroom Penthouse Mt Yotei View

  • Mountain view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 3 Bedroom Penthouse Annupuri View

A modern living room with a sofa, coffee table, and dining area.

3 Bedroom Penthouse Annupuri View

  • Mountain view
  • 169 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for 3 Bedroom Penthouse Mt Yotei View

A modern living room with a sofa, coffee table, and a view of a mountain.

3 Bedroom Penthouse Mt Yotei View

  • Mountain view
  • 173 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for Studio Twin Bed

A modern hotel room with a large bed, a TV, a wooden wardrobe, a small bathroom, and a dark door.

Studio Twin Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Bedroom Suite (No Air Conditioning)

A hotel room with a large bed, a chair, a TV, and a view of a cityscape through large windows.

2 Bedroom Suite (No Air Conditioning)

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Suite Twin Bed (No Air Conditioning)

A hotel room with two beds, a TV, a lamp, and a wardrobe.

2 Bedroom Suite Twin Bed (No Air Conditioning)

  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds

DOUBLE ONE BEDROOM WITH VIEWS

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE WITH VIEWS

  • Sleeps 4

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About the neighborhood

Map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081

What's nearby

  • Niseko Tokyu Grand HIRAFU - 2 min walk - 0.2 km
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 5 min walk - 0.4 km
  • Niseko Hanazono Resort - 24 min drive - 11.1 km
  • Niseko Annupuri International Ski Area - 25 min drive - 13.2 km
  • Niseko Moiwa Ski Resort - 27 min drive - 19.6 km

Getting around

  • New Chitose Intl. Airport (CTS) - 129 min drive
  • Kutchan Station - 10 min drive
  • Niseko Station - 13 min drive
  • Kozawa Station - 27 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪AFURI ramen + dumpling - ‬2 min walk
  • ‪Minamina - ‬2 min walk
  • ‪Apres Bar - ‬2 min walk
  • ‪Green Farm Café - ‬2 min walk
  • ‪テンポラダ - ‬1 min walk

About this property

Chatrium Niseko

  • Chatrium Niseko features a free ski shuttle and puts you within a 5-minute walk of Niseko Tokyu Grand HIRAFU. Guests not hitting the slopes can visit the 24-hour fitness center for a workout, grab a bite to eat at one of the 4 restaurants, or unwind with a drink at the bar/lounge. Nice touches like espresso makers, bathrobes, and slippers are offered up in all apartments. Ski storage is also available. Fellow travelers say great things about the helpful staff.

At a glance

Property size

    • 78 apartments
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered onsite self parking (JPY 3000 per day)
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle from 7:00 AM to 6:00 PM*

Offsite

    • Free ski shuttle

Other information

    • Designated smoking areas (fines apply)

Property amenities

Ski

  • Close to a ski area
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (JPY 3000 per day)
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 6:00 PM
  • Airport shuttle on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended

Family friendly

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Highchair

Restaurants on site

  • Green Farm Deli Cafe
  • Temporada Tapas Bar
  • The Flats Restaurant&Bar

Kitchen

  • Stovetop
  • Microwave
  • Espresso maker
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Dining

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Minibar

Bedrooms

  • Rollaway/extra beds: JPY 11760.0 per night

Bathrooms

  • Shower
  • Soap
  • Toilet paper
  • Slippers
  • Eco-friendly toiletries
  • Toothbrush and toothpaste
  • Free toiletries
  • Towels provided
  • Bathrobes
  • Shampoo

Living spaces

  • Heated floors

Entertainment

  • Smart TV

Laundry

  • Laundry facilities

Comfort

  • Heating
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevators
  • Soundproofing
  • Tile flooring in public areas
  • Wheelchair accessible
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • In the mountains
  • In a village

Things to do

  • 24-hour fitness center
  • Bicycle tour information
  • Bicycle rentals on site
  • Ecotours nearby
  • Fishing nearby
  • Snowmobiling nearby
  • Canoeing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Horse riding nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 78 rooms
  • 6 floors
  • 1 building
  • Built in 2012
  • Individually decorated

Special features

Dining

Green Farm Deli Cafe - This coffee shop specializes in local and international cuisine and serves breakfast only. Open select days.
Temporada Tapas Bar - This tapas bar specializes in Spanish cuisine and serves dinner only. Reservations are required. Open select days.
The Flats Restaurant&Bar - This restaurant specializes in local and international cuisine. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 percent will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge of JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Recreation facilities
  • Shuttle services
  • Ski facilities
  • Supervised childcare

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for JPY 11760.0 per night

Parking

  • Covered self parking costs JPY 3000 per day
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Mobile payment options include: UnionPay QuickPass.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property is professionally cleaned.

Also known as

Chatrium Niseko Kutchan

Chatrium Niseko Aparthotel

Chatrium Niseko Aparthotel Kutchan

Frequently asked questions

Does Chatrium Niseko offer free cancellation for a full refund?

Yes, Chatrium Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Chatrium Niseko?

Sorry, pets aren't allowed.

Is parking offered on site at Chatrium Niseko?

Yes. Self parking costs JPY 3000 per day.

Is airport shuttle service offered by Chatrium Niseko?

Yes, an airport shuttle is available from 7:00 AM to 6:00 PM on request. The charge is JPY 35000 per vehicle one-way.

What are the check-in and check-out times at Chatrium Niseko?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Chatrium Niseko and nearby?

During the winter, enjoy nearby recreation like snowboarding and snowmobiling, and return when the snow melts for fishing and hiking. Additional recreation nearby includes hot springs and ecotours. Chatrium Niseko also has a 24-hour fitness center.

Are there restaurants at or near Chatrium Niseko?

Yes, there are 4 onsite restaurants, featuring local and international cuisine. The dining venue will be unavailable from October 25 2026 to November 7 2026 (dates subject to change).

Does Chatrium Niseko have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and a toaster.

What's the area around Chatrium Niseko like?

Chatrium Niseko is a short 4-minute walk from Niseko Tokyu Grand HIRAFU and 7 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

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Reviews

Chatrium Niseko Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurants and cafes offered delicious food and convenient dining options, with some even providing complimentary breakfast and welcome baskets. (13 reviews)
  • Complimentary breakfast was a convenient and appreciated amenity. (5 reviews)
  • Free undercover parking was hassle-free and conveniently located near the rooms. (3 reviews)
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Popular mentions

Location
Room
Shuttle

Reviews

Verified review

10/10 Exceptional

The room is spacious and clean. Very friendly staff and convenient location
Verified review

10/10 Exceptional

Niseko great place for skiing ⛷️ whilst spring and not powder we enjoyed our stay with staff very friendly and helpful. Certainly recommended as place to stay with location and access to the mountains ideal. Will be back for the powder and stay at the Chatrium.
Verified review

10/10 Exceptional

Great central location between upper and lower Hirafu, with roomy-modern condo style layout. Open kitchen/dining/living area with complimentary wine, fruit, eggs, milk, coffee to help you start the day. The only drawback is that Niseko is very quiet in early June, with the restaurants in the hotel and most in the surrounding closed. The coffee shop in Chatrium re-opens in mid-June while other restaurants in Hirafu also re-open thereafter.
Verified review

10/10 Exceptional

Great location! The shuttle service made it easy and convenient to get on the mountain. The staff were friendly and helpful, and everything we needed was nearby.
Verified review

10/10 Exceptional

Chatrium shuttle took us to gondolas and pick us up. This was good and essential since Niseko free shuttle had stopped for the season
Verified review

10/10 Exceptional

Great location , super friendly and knowledgeable staff. Both managers were great and both Oliver and Sadie at the front desk amazing. Will definitely recommend!!
Verified review

10/10 Exceptional

The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday!
Verified review

10/10 Exceptional

Kitchen bench and serving very easy and utensils good. Good set up. Laundry absolute a gem with washing and drying.
Verified review

10/10 Exceptional

Two bedroom apart hotel was nicely appointed. Welcome basket with breakfast foods was a nice touch. Staff members who drove ski shuttles were wonderful. Close to lots of restaurants and food trucks.
Verified review

10/10 Exceptional

Staff was great. My room was ready so I was able to check in early. Free shuttle service to the mountain. I hired a snowboard from Rhythm Japan and the hotel a return collection area. Made things super easy.
Verified review

10/10 Exceptional

Staff was so friendly and its awesome access to all parts of resort. Cute cafe on site that had reallt great food and some more up scale options! Check in was great. Great with information. Room was huge and very comfortable
Verified review

10/10 Exceptional

Staff were friendly and helpful. Room was
Verified review

10/10 Exceptional

Clean room, easy shuttle bus ride to base areas, helpful staff, great restaurants at the hotel, location was close to other stores and restaurants. Boot room and ski lockers were close to the shuttle pick-up/drop-off so it made equipment storage and retrieval a breeze. Will definitely be returning in the future for another wonderful ski vacation.
Verified review

10/10 Exceptional

Amazing room! Staff was very attentive and incredibly helpful. Amenities are very hard to beat: shuttle service to the mountain and complementary access to laundry was great! I could not have asked for a better experience. Would definitely stay again! Highly recommend!
Verified review

10/10 Exceptional

Staff was very courteous, helpful. Food and beverage options are many. Cafe is quaint and central. Rhythm rental drop off is very practical.
Verified review

10/10 Exceptional

Nice location and good service
Verified review

10/10 Exceptional

The property was clean and there were great options for food. Staff was great.
Verified review

10/10 Exceptional

Good location to Hirafu
Verified review

10/10 Exceptional

Amazing hospitality super nice room and very friendly stuff
Verified review

10/10 Exceptional

Good service, good location n
Verified review

10/10 Exceptional

Wonderful hospitality. Room was perfect. Felt like home.
Verified review

10/10 Exceptional

Staff was so friendly and nice. The upgraded room was very spacious and appreciated.
Verified review

10/10 Exceptional

Nice hotel with kitchen facilities. Very clean and spacious. Very friendly staff - Yvonne.
Verified review

10/10 Exceptional

Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Verified review

10/10 Exceptional

Great location and friendly staff. Easy 10 min walk to gondolas. Great spot for food trucks and restaurants. Staff were very friendly and helpful. Complementary food basket in our room on arrival very thoughtful and helpful. We will be back!