Chatrium Niseko features a free ski shuttle and puts you within a 5-minute walk of Niseko Tokyu Grand HIRAFU. Guests not hitting the slopes can visit the 24-hour fitness center for a workout, grab a bite to eat at one of the 4 restaurants, or unwind with a drink at the bar/lounge. Nice touches like espresso makers, bathrobes, and slippers are offered up in all apartments. Ski storage is also available. Fellow travelers say great things about the helpful staff.
Niseko-Shakotan-Otarukaigan Quasi-National Park - 5 min walk - 0.4 km
Niseko Hanazono Resort - 24 min drive - 11.1 km
Niseko Annupuri International Ski Area - 25 min drive - 13.2 km
Niseko Moiwa Ski Resort - 27 min drive - 19.6 km
Getting around
New Chitose Intl. Airport (CTS) - 129 min drive
Kutchan Station - 10 min drive
Niseko Station - 13 min drive
Kozawa Station - 27 min drive
Airport shuttle (surcharge)
Free ski shuttle
Restaurants
The Lounge - 13 min drive
Molière Montagne - 14 min drive
FORESTER LOUNGE - 13 min drive
HITO by TACUBO - 9 min walk
The Lookout Cafe - 25 min drive
About this property
Chatrium Niseko
Chatrium Niseko features a free ski shuttle and puts you within a 5-minute walk of Niseko Tokyu Grand HIRAFU. Guests not hitting the slopes can visit the 24-hour fitness center for a workout, grab a bite to eat at one of the 4 restaurants, or unwind with a drink at the bar/lounge. Nice touches like espresso makers, bathrobes, and slippers are offered up in all apartments. Ski storage is also available. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Property size
78 apartments
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (JPY 3000 per day)
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle from 7:00 AM to 6:00 PM*
DONE
Offsite
Free ski shuttle
VPN_KEY
Other information
Designated smoking areas (fines apply)
Property amenities
Ski
Close to a ski area
Free ski shuttle
Ski storage
Ski shuttle nearby
Pool/Spa
Hot springs nearby
Internet
Free WiFi
Parking and transportation
Secured covered self parking on site (JPY 3000 per day)
Height restrictions apply for onsite parking
Roundtrip airport shuttle (surcharge) from 7:00 AM - 6:00 PM
Airport shuttle on request
Free ski shuttle
Limo/town car service
Car recommended
Family friendly
Children stay free (see details)
Babysitting (surcharge)
Highchair
Restaurants on site
Green Farm Deli Cafe
Temporada Tapas Bar
The Flats Restaurant&Bar
Kitchen
Stovetop
Microwave
Espresso maker
Toaster
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
Dining
4 restaurants and 1 coffee shop/cafe
1 bar
Minibar
Bedrooms
Rollaway/extra beds: JPY 11760.0 per night
Bathrooms
Shower
Bidet
Bathrobes
Soap
Free toiletries
Toothbrush and toothpaste
Eco-friendly toiletries
Hair dryer
Toilet paper
Shampoo
Living spaces
Heated floors
Entertainment
Smart TV
Laundry
Laundry facilities
Comfort
Heating
Fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
No elevators
Soundproofing
Tile flooring in public areas
Wheelchair accessible
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Limited housekeeping
Safe
Multilingual staff
Electrical adapters/chargers
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Location highlights
In the mountains
In a village
Things to do
24-hour fitness center
Bicycle tour information
Bicycle rentals on site
Hiking/biking trails nearby
Horse riding nearby
Fishing nearby
Mountain climbing nearby
Mountain biking nearby
Snowshoeing nearby
Kayaking nearby
Rafting nearby
Ecotours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
78 rooms
6 floors
1 building
Built in 2012
Individually decorated
Special features
Dining
Green Farm Deli Cafe - This coffee shop specializes in local and international cuisine and serves breakfast only. Open select days.
Temporada Tapas Bar - This tapas bar specializes in Spanish cuisine and serves dinner only. Reservations are required. Open select days.
The Flats Restaurant&Bar - This restaurant specializes in local and international cuisine. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 3.00 percent will be charged
Optional extras
Airport shuttle service is offered for an extra charge of JPY 35000 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change):
Bar/Lounge(s)
Dining venue(s)
Fitness facilities
Laundry facilities
Recreation facilities
Shuttle services
Ski facilities
Supervised childcare
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for JPY 11760.0 per night
Parking
Covered self parking costs JPY 3000 per day
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: UnionPay QuickPass.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Also known as
Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan
Frequently asked questions
Does Chatrium Niseko offer free cancellation for a full refund?
Yes, Chatrium Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chatrium Niseko?
Sorry, pets aren't allowed.
Is parking offered on site at Chatrium Niseko?
Yes. Self parking costs JPY 3000 per day.
Is airport shuttle service offered by Chatrium Niseko?
Yes, an airport shuttle is available from 7:00 AM to 6:00 PM on request. The charge is JPY 35000 per vehicle one-way.
What are the check-in and check-out times at Chatrium Niseko?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Chatrium Niseko and nearby?
During the winter, enjoy nearby recreation like snowboarding and snowmobiling, and return when the snow melts for fishing and hiking. Additional recreation nearby includes hot springs and ecotours. Chatrium Niseko also has a 24-hour fitness center.
Are there restaurants at or near Chatrium Niseko?
Yes, there are 4 onsite restaurants, featuring local and international cuisine. The dining venue will be unavailable from October 25 2026 to November 7 2026 (dates subject to change).
Does Chatrium Niseko have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and a toaster.
What's the area around Chatrium Niseko like?
Chatrium Niseko is a short 4-minute walk from Niseko Tokyu Grand HIRAFU and 7 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.
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