DoubleTree by Hilton West Kelowna

Property class: 4
West Kelowna hotel with outdoor pool and indoor pool

Choose dates to view prices

When you stay at DoubleTree by Hilton West Kelowna, you'll be within a 15-minute drive of Okanagan Lake and Prospera Place. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $71
$83 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed

A modern hotel room with a large window, a desk, a chair, and a sofa.

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, and a chair.

Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Fitness room

A hotel room with a large bed, a headboard, a bedside table, and a lamp.

Room, 1 King Bed, Fitness room

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King bed, Accessible w/ R/I shower

A modern hotel room with a large bed, a desk, a chair, and a painting on the wall.

Room, 1 King bed, Accessible w/ R/I shower

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

A hotel room with a large bed, a flat-screen TV mounted on the wall, a modern abstract painting, and a blue headboard with a bedside lamp.

2 Bedroom 2 Bathroom Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a view of the city.

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A hotel room with a bed, a nightstand, a lamp, and a chair.

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Corner

A hotel room with a large bed, a desk with a lamp, a wardrobe, and a window with curtains.

Room, 2 Queen Beds, Corner

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Bedrooms

A hotel room with a large bed, a flat-screen TV mounted on the wall, a modern abstract painting, and a blue headboard with a bedside lamp.

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Bathtub

A modern bathroom with a glass-enclosed shower, a white bathtub, and a wooden shower bench.

Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

2 Queen Beds Room

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Fitness Room With 1 King Bed And Pull Up Bay

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Similar properties

An outdoor patio with a round table, four chairs, a fire pit, and a street lamp.
TownePlace Suites by Marriott West Kelowna
Westbank
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 1,431 reviews
The price is $102
$118 total
includes taxes & fees
Oct 5 - Oct 6
TownePlace Suites by Marriott West Kelowna
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6

What's nearby

  • Westbank Centre Park - 4 min walk - 0.4 km
  • Off the Grid Organic Winery - 11 min walk - 0.9 km
  • Okanagan Lake - 3 min drive - 2.0 km
  • Gellatly Bay Waterfront - 3 min drive - 2.0 km
  • Gellatly Heritage Regional Park - 3 min drive - 4.0 km

Getting around

  • Kelowna Intl. Airport (YLW) - 38 min drive
  • Penticton, BC (YYF-Penticton Regional) - 44 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪A&W - ‬16 min walk
  • ‪Turtle Jacks - ‬1 min walk

About this property

DoubleTree by Hilton West Kelowna

  • When you stay at DoubleTree by Hilton West Kelowna, you'll be within a 15-minute drive of Okanagan Lake and Prospera Place. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge.

At a glance

Hotel size

    • 77 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Guests are recommended to download the property's Hilton Honours mobile app before check-in
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Pets

    • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Grocery/convenience store

What to do

  • Public winery tours
  • Beach nearby
  • Golfing nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (3800 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Uses some LED lighting
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 32
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch TV
  • Premium cable channels
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 3.00 percent destination fee will be charged

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

Frequently asked questions

Does DoubleTree by Hilton West Kelowna offer free cancellation for a full refund?

Yes, DoubleTree by Hilton West Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton West Kelowna?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton West Kelowna?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 35 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at DoubleTree by Hilton West Kelowna?

Yes, there's free self parking.

What are the check-in and check-out times at DoubleTree by Hilton West Kelowna?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton West Kelowna?

No, this hotel doesn't have a casino, but Playtime Casino Kelowna (14-min drive) and Chances Casino Kelowna (17-min drive) are both nearby.

What is there to do at DoubleTree by Hilton West Kelowna and nearby?

DoubleTree by Hilton West Kelowna has an outdoor pool.

Are there restaurants at or near DoubleTree by Hilton West Kelowna?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton West Kelowna like?

DoubleTree by Hilton West Kelowna is a short 4-minute walk from Westbank Centre Park and 17 minutes' walk from Off the Grid Organic Winery.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

DoubleTree by Hilton West Kelowna Reviews

8.8

Excellent

9.6

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was great, clean, and well-set up for socializing and relaxing. (22 reviews)
  • The on-site restaurant offered great food and drinks with excellent service. (21 reviews)
  • Parking was adequate and conveniently located immediately beside the hotel. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Handy location, very welcoming staff, great room.
Verified review

8/10 Very good

Great facilities but there was lots of bugs floating in the pool.
Verified review

10/10 Exceptional

Clean and tidy Nice to have a restaurant attached to hotel
Verified review

10/10 Exceptional

Great stay with friendly and helpful staff. Enjoyed the pool area. Very comfortable room.
Verified review

10/10 Exceptional

Beautiful pool, well appointed and clean room, comfortable bed. Staff were all very helpful and friendly. My partner and I would stay again for sure!
Verified review

8/10 Very good

Overall the property and amenities are great.
Verified review

10/10 Exceptional

Staff is always helpful and friendly. Pool is great and the food is great as well
Verified review

10/10 Exceptional

We were pleased to find a walking trail and dog park very close by.
Verified review

10/10 Exceptional

Room is quiet and clean, also spacious washroom. Staff is friendly and nice, they have a bar connected to hotel lobby, we didn’t try it but it looks cool. Overall pretty good experience staying here.
Verified review

10/10 Exceptional

Great value for money. Front desk personnel were friendly and helpful. Room was clean and spacious. A bonus are the amazing cookies they offer at check-in!
Verified review

10/10 Exceptional

A great relaxing place to stay. Lots of great staff and nice place to eat. Pool is a great place in the sun
Verified review

10/10 Exceptional

Rooms were beautiful, service was great
Verified review

8/10 Very good

Room was excellent, pool was nice. Didn’t use the bar but it looked good. We only stopped one night on route from Banff. Too far from Kelowna to make the most of it but we took a little drive Peachtown for the beech which was nice
Verified review

10/10 Exceptional

Our room was great! Clean and updated the only annoying thing is we had a connecting room and could easily hear our neighbors conversation and tv
Verified review

6/10 Good

I was evacuated and the 3rd day I forgot to for the breakfast. I asked if I could have a voucher. No, was the response. Not break on the price. Moved to the Hyatt and they even have a room set up for evacuated people with food, fruit, water, essentials.
Verified review

10/10 Exceptional

Very clean facility with excellent staff. Would stay again
Verified review

10/10 Exceptional

Very clean rooms. Great customer service and good location
Verified review

10/10 Exceptional

Excellent hotel and staff are amazing.
Verified review

10/10 Exceptional

The staff was excellent- room was amazing and clean
Verified review

10/10 Exceptional

Clean fast check in
Verified review

10/10 Exceptional

Lovely clean and new hotel! Friendly and efficient check in was made even better with the delicious and warm cookie offered to us - an absolutely unexpected added bonus. The room was large with comfortable beds and pillows, and the bathroom was very well appointed. An all around very pleasant stay.
Verified review

6/10 Good

Very clean. Tutle Jacks waitress was amazing and so was the food. Front desk staff on check our not helpful at all.
Verified review

8/10 Very good

The hotel was quiet and comfortable. The room was spacious and relaxing, we had a king suite. The reason I did not give five stars were: our shower door would not stay closed, it would roll open and was hard to shower. There were not enough spare linens for the pull out couch. The laundry faculties were not operable on site. There was hair in the bathroom upon arrival. We did not receive fresh linens or coffee refills for our second night. Despite offering a “lake view” there were no lake views from the hotel.
Verified review

10/10 Exceptional

Kids loved the pool
Verified review

10/10 Exceptional

Great location clean