Fairmont Empress

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You'll be in a fantastic location at Fairmont Empress, just a 5-minute walk from Maritime Museum of British Columbia and British Columbia Parliament Building. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Q at the Empress, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the comfortable beds and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Hot tub

For families (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $303
$355 total
includes taxes & fees
Oct 18 - Oct 19

Why we love this property

Work and play perfected
This centrally located hotel features a 24-hour business center and meeting rooms. Guests can unwind at the spa with rejuvenating massages and treatments.
Dining delights
The hotel features 2 restaurants serving American cuisine with garden and ocean views. Vegan, vegetarian, and local options enhance dining.
Spa escape
The full-service spa offers aromatherapy, body scrubs, and couples treatments daily. A garden, sauna, and hot tub complete this waterfront wellness haven.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Fairmont City View 2 Double

A hotel room with two beds, a desk, a chair, and a view of the city.

Fairmont City View 2 Double

8.8 out of 10
Excellent
(120 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe City View 2 Queen

A hotel room with a large bed, a desk, a television, and a view of the city.

Deluxe City View 2 Queen

8.8 out of 10
Excellent
(59 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Harbour View 1 King

A hotel room with a large bed, a sofa, a coffee table, and a view of the city.

Fairmont Gold Harbour View 1 King

9.6 out of 10
Exceptional
(33 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont City View 1 Queen

A hotel room with a large bed, two bedside tables, a chair, a bench, and a patterned wallpaper.

Fairmont City View 1 Queen

9.0 out of 10
Wonderful
(106 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View 1 King

A hotel room with a large bed, two bedside tables with lamps, a desk with two chairs, and a view of the city through the windows.

Deluxe City View 1 King

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold City View 1 King

A spacious hotel room with a large bed, a desk, a chair, and a television.

Fairmont Gold City View 1 King

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite City View 1 King

A hotel room with a large bed, a chair, a desk, and a lamp.

Junior Suite City View 1 King

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont City View 1 King

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Fairmont City View 1 King

9.2 out of 10
Wonderful
(176 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View 1 Queen

A hotel room with a large bed, a desk, a television, and a view of the city.

Deluxe City View 1 Queen

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite City View 1 King

A modern hotel room with a desk, chair, sofa, and a view of the cityscape through large windows.

Executive Suite City View 1 King

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 1 King

A modern bathroom with a glass-enclosed shower, a white toilet, and a vanity with a mirror and sink.

Fairmont Gold Deluxe City View 1 King

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 2 Queen

A modern bathroom with a glass-enclosed shower, a white toilet, and a vanity with a mirror and sink.

Fairmont Gold Deluxe City View 2 Queen

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

A modern hotel room with a sofa, armchairs, a coffee table, a lamp, and a TV.

Fairmont Gold One Bedroom Suite City View 1 King

9.6 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe Harbour View 1 King

A hotel room with a large bed, a sofa, a coffee table, and a view of the city.

Fairmont Gold Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(11 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Harbour View 1 Queen

A hotel room with a large bed, bedside lamps, a bench, a chair, and a view of the city.

Fairmont Harbour View 1 Queen

9.0 out of 10
Wonderful
(34 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View 1 King

A hotel room with a large bed, a desk, a television, and a view of the city.

Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(25 reviews)
  • Harbor view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold City View 1 Queen

A hotel room with a large bed, a desk, a chair, a television, and a lamp.

Fairmont Gold City View 1 Queen

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold Harbour View Executive Suite 1 King

A modern living room with a sofa, armchairs, a coffee table, and a fireplace.

Fairmont Gold Harbour View Executive Suite 1 King

  • Harbor view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Harbour View 1 King

A modern hotel room with a desk, chair, sofa, and a view of the cityscape through large windows.

Signature Harbour View 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View 2 Queen

A hotel room with a large bed, bedside lamps, a bench, a chair, and a view of the city.

Deluxe Harbour View 2 Queen

8.8 out of 10
Excellent
(3 reviews)
  • Harbor view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Hotel Grand Pacific
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  • Pool
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9.2 out of 10, Wonderful, 3,887 reviews
The price is $223
$261 total
includes taxes & fees
Oct 20 - Oct 21
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About the neighborhood

Map
721 Government St, Victoria, BC, V8W1W5

What's nearby

  • Government Street - 1 min walk - 0.0 km
  • Royal BC Museum - 3 min walk - 0.3 km
  • Victoria Conference Centre - 3 min walk - 0.3 km
  • British Columbia Parliament Building - 3 min walk - 0.3 km
  • Chinatown - 12 min walk - 1.0 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive
  • Victoria Intl. Airport (YYJ) - 32 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 122 min drive
  • Roche Harbor, WA (RCE) - 16.5 miles/26.6 km
  • Friday Harbor, WA (FRD) - 17.2 miles/27.7 km
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 18.1 miles/29.2 km
  • Lopez Island, WA (LPS) - 20.3 miles/32.7 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.7 miles/34.8 km
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Milestones - ‬2 min walk
  • ‪The Sticky Wicket Bar & Restaurant - ‬6 min walk
  • ‪Browns Socialhouse Victoria Falls - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Q At The Empress - ‬1 min walk

About this property

Fairmont Empress

  • You'll be in a fantastic location at Fairmont Empress, just a 5-minute walk from Maritime Museum of British Columbia and British Columbia Parliament Building. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Q at the Empress, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the comfortable beds and helpful staff.

At a glance

Hotel size

    • 431 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets stay free (2 total)
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • WiFi (speed: 25+ Mbps) in rooms*

Parking

    • Onsite self parking (CAD 39 per day; includes in/out privileges)
    • Onsite valet parking (CAD 53.00 per day; includes in/out privileges)
    • Electric vehicle charging point on site

Transfers

    • Cruise terminal shuttle*
    • Ferry terminal shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping
  • Access to nearby indoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (22600 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 1908
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Renewable energy used
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Edwardian architecture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Q at the Empress - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Lobby Lounge - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Q Bar - Overlooking the ocean and garden, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by these third-party sustainability certification schemes: Biosphere and Green Key Global. For more information on what these certifications require and verify, please visit their websites.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs CAD 39 per day with in/out privileges
  • Valet parking costs CAD 53.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 11:00 PM
  • Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

This property uses some solar energy. Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The photos are representative of rooms offered and may differ from the actual room received.

Also known as

Empress Fairmont

Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Hotel Victoria

Fairmont Empress Victoria

Empress Hotel Victoria

Fairmont Hotel Empress

Fairmont Hotel Victoria

Fairmont Victoria

The Fairmont Empress Hotel Victoria

Victoria Fairmont

The Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Victoria

Fairmont Empress Hotel Victoria

Frequently asked questions

Does Fairmont Empress offer free cancellation for a full refund?

Yes, Fairmont Empress does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont Empress?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 5:00 AM to 11:00 PM.

Are pets allowed at Fairmont Empress?

Yes, pets stay free, with a limit of 2 total. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Fairmont Empress?

Yes. Self parking costs CAD 39 per day. Valet parking costs CAD 53.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Fairmont Empress?

No, this hotel doesn't have a casino, but Elements Casino (13-min drive) is nearby.

What is there to do at Fairmont Empress and nearby?

Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Empress also has an indoor pool, a sauna, and a steam room, as well as a picnic area, a garden, and access to a nearby indoor pool.

Are there restaurants at or near Fairmont Empress?

Yes, there are 2 onsite restaurants, featuring alfresco dining, American cuisine, and garden views.

What's the area around Fairmont Empress like?

Fairmont Empress is in Downtown Victoria, a short 1-minute drive from Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) and 6 minutes' walk from Victoria Harbour. Travelers say the area is walkable and good for shopping.

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Reviews

Fairmont Empress Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers exceptional food, beautiful ambiance, and outstanding service. (130 reviews)
  • Breakfast was consistently described as fresh, varied, and excellent with many reviewers praising the quality and selection of options. (56 reviews)
  • The spa experience was luxurious and relaxing, with many guests praising the treatments and staff. (34 reviews)
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Popular mentions

Service staff
Room
Location
View
Restaurant
Food
Bathroom
Bed
Breakfast
Historical

Reviews

Verified review

10/10 Exceptional

Our stay at the Empress Hotel was amazing, as always. Incredible and historic building along the beautiful harbor. The rooms and grounds are so well maintained. We just love this hotel and location.
Verified review

10/10 Exceptional

Be sure to book a harbor view room to make the most of your stay. The hotel and grounds are amazing. Highly recommend.
Verified review

10/10 Exceptional

I cannot say enough about how beautiful the hotel and the grounds are. The staff were exceptional and the room was very clean and comfortable. I highly recommend the onsite restaurant and bar, the Q, as well.
Verified review

10/10 Exceptional

Fairmont Empress is a truly beautiful hotel with an extraordinary lounge and superb gardens. The location is excellent, and the entire property exudes an elegant, aristocratic vibe. We had a sensational stay and will gladly return!
Verified review

8/10 Very good

Great Location, love having the use of a courtesy car to take us to dinner, Loved the area that was roped off for the David Foster 40th Anniversary concert, that we had no idea was happening - Austin our server at Q was amazing - hope to return someday
Verified review

10/10 Exceptional

Amazing stay, super friendly staff, and service was quick.
Verified review

10/10 Exceptional

Great breakfast and the best location.
Verified review

10/10 Exceptional

Everything was absolutely amazing about our stay; the room was fantastic, the staff were lovely & the lounge was incredible!
Verified review

10/10 Exceptional

Luxurious hotel. We enjoyed our stay. The staff were wonderful.
Verified review

10/10 Exceptional

Excellent location and staff!
Verified review

10/10 Exceptional

The Empress is a truly great hotel. The staff was amazing, the rooms were very nice - comfortable and clean, and the meals we had were delicious with amazing service. The location is perfect right in the middle of the city. All of the staff are so friendly all the time and willing to help you out and go the extra mile.
Verified review

10/10 Exceptional

Excellent location, beautiful historic building
Verified review

10/10 Exceptional

Clean room nice staff made our check in early goes smooth and fast.
Verified review

10/10 Exceptional

Amazing location. Great hotel. The afternoon tea was a highlight.
Verified review

8/10 Very good

Great location
Verified review

10/10 Exceptional

The staff are first class, from check in to housekeeping and all those in between
Verified review

10/10 Exceptional

Beautiful stay at the Empress—lovely hotel with wonderful service and dining. Easy walk to the harbor and many restaurants.
Verified review

10/10 Exceptional

Love the property and the history behind it!
Verified review

10/10 Exceptional

The Empress is such a great hotel. Historic and beautiful. Staff and service is top shelf. Will stay there again. Amazing location and service make it out first choice in Victoria.
Verified review

10/10 Exceptional

A beautiful location and lovely hotel. I would recommend.
Verified review

10/10 Exceptional

Completely lived up to a five star, classic, elegant hotel and then some. World class by all measures; have never been more impressed with a staff's attitude, and helpfulness. A must-stay for Victoria lifetime memories.
Verified review

10/10 Exceptional

A beautiful property with great amenities and helpful staff.
Verified review

8/10 Very good

Staff were exceptionally friendly.
Verified review

10/10 Exceptional

Clean room, very friendly staff
Verified review

10/10 Exceptional

Had a wonderful stay the Fairmount Empress Gold. So enjoyed the Breakfast selection.