Fairmont Empress

Property class: 4.5
Luxury hotel with full-service spa, connected to the convention center, near Maritime Museum of British Columbia

Choose dates to view prices

You'll be in a fantastic location at Fairmont Empress, just a 5-minute walk from Maritime Museum of British Columbia and British Columbia Parliament Building. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Q at the Empress, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the comfortable beds and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
The current price is $211
$247 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Fairmont City View 2 Double

A hotel room with two beds, a desk, a chair, and a view of the city.

Fairmont City View 2 Double

8.8 out of 10
Excellent
(120 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe City View 2 Queen

A hotel room with a large bed, a desk, a television, and a view of the city.

Deluxe City View 2 Queen

9.0 out of 10
Wonderful
(61 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Harbour View 1 King

A hotel room with a large bed, a sofa, a coffee table, and a view of the city.

Fairmont Gold Harbour View 1 King

9.6 out of 10
Exceptional
(33 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont City View 1 Queen

A hotel room with a large bed, two bedside tables, a chair, a bench, and a patterned wallpaper.

Fairmont City View 1 Queen

9.2 out of 10
Wonderful
(107 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View 1 King

A hotel room with a large bed, two bedside tables with lamps, a desk with two chairs, and a view of the city through the windows.

Deluxe City View 1 King

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold City View 1 King

A spacious hotel room with a large bed, a desk, a chair, and a television.

Fairmont Gold City View 1 King

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite City View 1 King

A hotel room with a large bed, a chair, a desk, and a lamp.

Junior Suite City View 1 King

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont City View 1 King

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Fairmont City View 1 King

9.2 out of 10
Wonderful
(177 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View 1 Queen

A hotel room with a large bed, a desk, a television, and a view of the city.

Deluxe City View 1 Queen

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite City View 1 King

A modern hotel room with a desk, chair, sofa, and a view of the cityscape through large windows.

Executive Suite City View 1 King

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 1 King

A modern bathroom with a glass-enclosed shower, a white toilet, and a vanity with a mirror and sink.

Fairmont Gold Deluxe City View 1 King

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 2 Queen

A modern bathroom with a glass-enclosed shower, a white toilet, and a vanity with a mirror and sink.

Fairmont Gold Deluxe City View 2 Queen

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

A modern hotel room with a sofa, armchairs, a coffee table, a lamp, and a TV.

Fairmont Gold One Bedroom Suite City View 1 King

9.6 out of 10
Exceptional
(10 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe Harbour View 1 King

A hotel room with a large bed, a sofa, a coffee table, and a view of the city.

Fairmont Gold Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(12 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Harbour View 1 Queen

A hotel room with a large bed, bedside lamps, a bench, a chair, and a view of the city.

Fairmont Harbour View 1 Queen

9.0 out of 10
Wonderful
(36 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View 1 King

A hotel room with a large bed, a desk, a television, and a view of the city.

Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(25 reviews)
  • Harbor view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold City View 1 Queen

A hotel room with a large bed, a desk, a chair, a television, and a lamp.

Fairmont Gold City View 1 Queen

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold Harbour View Executive Suite 1 King

A modern living room with a sofa, armchairs, a coffee table, and a fireplace.

Fairmont Gold Harbour View Executive Suite 1 King

  • Harbor view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Harbour View 1 King

A modern hotel room with a desk, chair, sofa, and a view of the cityscape through large windows.

Signature Harbour View 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View 2 Queen

A hotel room with a large bed, bedside lamps, a bench, a chair, and a view of the city.

Deluxe Harbour View 2 Queen

9.0 out of 10
Wonderful
(4 reviews)
  • Harbor view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
721 Government St, Victoria, BC, V8W1W5

What's nearby

  • Government Street - 1 min walk - 0.0 km
  • Royal BC Museum - 3 min walk - 0.3 km
  • Victoria Conference Centre - 3 min walk - 0.3 km
  • British Columbia Parliament Building - 3 min walk - 0.3 km
  • Chinatown - 12 min walk - 1.0 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive
  • Victoria Intl. Airport (YYJ) - 32 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 122 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 125 min drive
  • Roche Harbor, WA (RCE) - 16.5 miles/26.6 km
  • Friday Harbor, WA (FRD) - 17.2 miles/27.7 km
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 18.1 miles/29.2 km
  • Lopez Island, WA (LPS) - 20.3 miles/32.7 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.7 miles/34.8 km
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Milestones - ‬2 min walk
  • ‪The Sticky Wicket Bar & Restaurant - ‬6 min walk
  • ‪Browns Socialhouse Victoria Falls - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Q At The Empress - ‬1 min walk

About this property

Fairmont Empress

  • You'll be in a fantastic location at Fairmont Empress, just a 5-minute walk from Maritime Museum of British Columbia and British Columbia Parliament Building. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Q at the Empress, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the comfortable beds and helpful staff.

At a glance

Hotel size

    • 431 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets stay free (2 total)
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • WiFi (speed: 25+ Mbps) in rooms*

Parking

    • Onsite self parking (CAD 39 per day; includes in/out privileges)
    • Onsite valet parking (CAD 53.00 per day; includes in/out privileges)
    • Electric vehicle charging point on site

Transfers

    • Cruise terminal shuttle*
    • Ferry terminal shuttle*

Other information

    • Designated smoking areas

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Reviews

Fairmont Empress Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers exceptional food and beverages, with many reviewers praising the quality and service. (134 reviews)
  • Breakfast was consistently described as delicious, extensive, and a highlight of the stay. (60 reviews)
  • The spa at this property offers a luxurious experience with excellent treatments and staff, making it a highlight of the stay. (35 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
View
Restaurant
Food
Bathroom
Bed
Breakfast
Historical

Reviews

Verified review

10/10 Exceptional

Although an old hotel, it is a beautiful property. The staff was very nice and welcoming including restaurant/bar staff. You also can't beat this location in Victoria!
Verified review

10/10 Exceptional

Excellent location. Beautiful hotel. Enjoyed our stay!
Verified review

10/10 Exceptional

Our stay at the Empress Hotel was amazing, as always. Incredible and historic building along the beautiful harbor. The rooms and grounds are so well maintained. We just love this hotel and location.
Verified review

10/10 Exceptional

Be sure to book a harbor view room to make the most of your stay. The hotel and grounds are amazing. Highly recommend.
Verified review

10/10 Exceptional

I cannot say enough about how beautiful the hotel and the grounds are. The staff were exceptional and the room was very clean and comfortable. I highly recommend the onsite restaurant and bar, the Q, as well.
Verified review

10/10 Exceptional

Fairmont Empress is a truly beautiful hotel with an extraordinary lounge and superb gardens. The location is excellent, and the entire property exudes an elegant, aristocratic vibe. We had a sensational stay and will gladly return!
Verified review

10/10 Exceptional

Exceptional service, staff and amenities with a great atmosphere.
Verified review

8/10 Very good

Very central large hotel at ferry terminal. Nice room. Didn’t use many facilities
Verified review

10/10 Exceptional

Amazing stay, super friendly staff, and service was quick.
Verified review

10/10 Exceptional

Beautiful location, friendly staff. Hand a great time with our puppy!
Verified review

8/10 Very good

Great Location, love having the use of a courtesy car to take us to dinner, Loved the area that was roped off for the David Foster 40th Anniversary concert, that we had no idea was happening - Austin our server at Q was amazing - hope to return someday
Verified review

10/10 Exceptional

Everything was absolutely amazing about our stay; the room was fantastic, the staff were lovely & the lounge was incredible!
Verified review

8/10 Very good

Mix of ancient and modern. Large room with tiny bathroom. Weak shower and slippery floors. “City view” of nothing. Great breakfast. Interesting and historic building.
Verified review

10/10 Exceptional

Luxurious hotel. We enjoyed our stay. The staff were wonderful.
Verified review

10/10 Exceptional

I was very lucky in getting Alison to help with our check-in process. She was the most polite, efficient and helpful person I’ve ever dealt with. The Empress is very fortunate to have her on their staff.
Verified review

10/10 Exceptional

Amazing staff and customer service.
Verified review

10/10 Exceptional

Clean room nice staff made our check in early goes smooth and fast.
Verified review

10/10 Exceptional

Amazing location. Great hotel. The afternoon tea was a highlight.
Verified review

10/10 Exceptional

The Empress is a truly great hotel. The staff was amazing, the rooms were very nice - comfortable and clean, and the meals we had were delicious with amazing service. The location is perfect right in the middle of the city. All of the staff are so friendly all the time and willing to help you out and go the extra mile.
Verified review

10/10 Exceptional

The staff are first class, from check in to housekeeping and all those in between
Verified review

10/10 Exceptional

I can't think of anything wrong with this hotel. Nice big room, comfortable bed. The staff are excellent - friendly and helpful. The breakfast was incredibly good. When I got to Vancouver I will stay here again.
Verified review

10/10 Exceptional

Love the property and the history behind it!
Verified review

10/10 Exceptional

We just loved the Empress. The service and the accommodations were top notch. The location is ideal! Can’t wait to return. We had brunch in the breakfast dining room and it was the best meal of our week-long trip.
Verified review

10/10 Exceptional

A beautiful location and lovely hotel. I would recommend.
Verified review

10/10 Exceptional

The Empress is such a great hotel. Historic and beautiful. Staff and service is top shelf. Will stay there again. Amazing location and service make it out first choice in Victoria.