This is a 'hidden gem' of a hotel, that has a relaxed family feel, and an individual vibe that the other ''chains" don't offer.
Even from the smallest of touches such as ambient 'rainforest/bird sounds' on each level creates a relaxed vibes
The rooms and lobby's are immaculately clean, and most of all quiet.. you do not hear other guests coming and going, and I had a room by the elevators which I expected to hear (and even considered changing rooms) but I did not hear them at all.
The staff from reception to cleaners were super friendly, greeted with a genuine smile and were on hand when you need
It is also great to see the hotel listening to the feedback on room temperatures as my room has both air conditioning unit (mobile) and a fan.
Whilst on the periphal of Vienna centre, you are at the heart of the real community away from the tourists and can embrace Vienna like a local. The subways and trams take you there within 10-15 minutes, though and are just outside the door.
This is a rare, faultless find that I would happily return to, and have already been researching their other locations to stay