Very large, comfortable room. TV has many channels, but as the channel numbers increased, the reception was snowy and awful, especially on CNN.
Major problem was the shower. Hot water lasted only a minute or so. They said they fixed it, but they didn't and later admitted the shower had only 15 liters of hot water. Ridiculous. Less than a gallon. So, I was forced to shower in cool, but not icy water.
Also, English spotty. Very hard to communicate. Staff must learn to serve tourists from all over, Europe, South America, Asia and Africa, not just English countries, most of whom use English as the international travel language.
Breakfast good and offers choices cooked to order. Staff is friendly, but translate apps are not good with Khmer language.
Worst was that hotel is in a very quiet area. Nothing around, requiring taxi or Tuk Tuk to seek night life or dinner. Long walk to Palace and Riverside. They say it's close, but it's not.