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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Memphis hotel with outdoor pool

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Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Relax in our spacious lobby with comfortable seating and a long reception desk.
Welcome to Hampton Inn & Suites, a modern hotel with a flat roof and symmetrical facade, featuring a well-lit entrance and a prominent sign.
Fully equipped kitchen with stainless steel appliances, wooden cabinetry, and a white countertop.
Conference room with a long table, chairs, ceiling fans, and a flat-screen TV.
Guests can enjoy a welcoming outdoor area and a covered patio with a wooden ceiling.
In the heart of the business district, Hampton Inn & Suites Memphis East offers a warm welcome with to-go breakfast, a serene garden and an outdoor pool. Relax on the tranquil terrace or get moving at the gym. With free in-room WiFi, dry cleaning services and helpful staff previous guests rave about this hotel's convenient amenities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Pool
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Self parking
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $109
$134 total
includes taxes & fees
Aug 3 - Aug 4

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non-Smoking

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Kitchen, Non-Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Ceiling fan
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity

Staybridge Suites Memphis - Poplar Ave East by IHG

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.8 out of 10, Excellent, 964 reviews
The price is $98
$119 total
includes taxes & fees
Aug 3 - Aug 4
Staybridge Suites Memphis - Poplar Ave East by IHG
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About the neighborhood

Map
962 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 2.9 km
  • Memphis Botanic Garden - 8 min drive - 7.4 km
  • Shelby Farms Visitor Center - 8 min drive - 8.1 km
  • University of Memphis - 9 min drive - 8.8 km
  • Graceland - 19 min drive - 23.5 km

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 20 min drive
  • Free area shuttle

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Central BBQ Poplar - ‬7 min walk
  • ‪Bog & Barley - ‬5 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

When you stay at Hampton Inn & Suites Memphis East Germantown Area, you'll be within a 10-minute drive of University of Memphis. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Fellow travelers love the helpful staff and breakfast.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 130 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (USD 10 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Offsite

    • Free area shuttle within 5 miles

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Traveling with children

  • Free local shuttle

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Closed captioned TV
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 2.00 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 10 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove
HELP_OUTLINE

Frequently asked questions

Does Hampton Inn & Suites Memphis East Germantown Area offer free cancellation for a full refund?

Yes, Hampton Inn & Suites Memphis East Germantown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn & Suites Memphis East Germantown Area?

Yes, there's an outdoor pool.

Are pets allowed at Hampton Inn & Suites Memphis East Germantown Area?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hampton Inn & Suites Memphis East Germantown Area?

Yes. Self parking costs USD 10 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hampton Inn & Suites Memphis East Germantown Area?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at Hampton Inn & Suites Memphis East Germantown Area and nearby?

Hampton Inn & Suites Memphis East Germantown Area has an outdoor pool and a fitness center.

What's the area around Hampton Inn & Suites Memphis East Germantown Area like?

Hampton Inn & Suites Memphis East Germantown Area is located a short 17-minute walk from Lichterman Nature Center.

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Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Bed
Building
Lobby
Bathroom
Location
Shower
Elevator

What guests liked

  • Breakfast was consistently good with a variety of options and friendly staff. (31 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

It was great.
Natasha, 2-night trip

10/10 Exceptional

Kay at the front desk provided excellent efficient service she was very polite and professional and provided excellent customer service. Should our travels find us back in Germantown we will be back to stay.
Leigh-Ann, 1-night trip

10/10 Exceptional

Will definitely stay again

The room was so clean and super convenient for my little family. The mini kitchen was such a bonus for the price you pay!
CASEY, 1-night trip

10/10 Exceptional

The location is the best and breakfast was good. Our two room was great two.
Christopher Kai, 4-night trip

10/10 Exceptional

Front desk clerk Jacob was Amazing and made sure our stay was memorable.. Shuttle service to and from Downtown 5 stars
1-night trip

10/10 Exceptional

Great Hotel and staff

Great hotel in a nice area of Memphis. I stayed here going home to Alabama and back up. Will definitely be back
Stacey, 1-night trip

6/10 Good

Terrible Hotel Experience!!

Our stay had multiple time where we had power outages, we didn’t have towels for two days into our stay, our toilet started randomly backing up on us one night. I feel there should be a compensation or offer for two nights stay redeemable within a year. We had to go out and buy towel from Walmart and wash them to have proper bathing essentials. We didn’t signup for type of experience at a hotel.
Britney, 4-night trip

8/10 Very good

It was quite
Lisa, 2-night trip

10/10 Exceptional

Superb hotel

My room was excellent and very quiet. I loved my stay. I will be back
Stacey, 1-night trip

10/10 Exceptional

Good hotel to stay!!!

It was a nice stay for me I had to have surgery the next day so I had to to leave like 4am!! It was a 10/10
Sharon, 1-night trip

10/10 Exceptional

Destination Dinner

Everything was just fine, excellent friendly staff, beds were too soft for my back but everything was excellent!
Byron, 2-night trip

8/10 Very good

Property is neat and clean and has easy access to poplar ave , Hwy 240 /walnut grove. FYI: you can use your room key for the parking gate.
Ayaz, 1-night trip

10/10 Exceptional

Great stay!
Kevin, 2-night trip

10/10 Exceptional

Very good
Eider, 1-night trip

8/10 Very good

Breakfast was good. TV did not work and they got it fixed quick. I will stay there again.
Edgar, 2-night trip

4/10 Fair

Had issues with the door lock. Our door wouldn’t locked. Air conditioning didn’t cool properly.
Virginia, 1-night trip

10/10 Exceptional

centrally located
Marilyn Denise, 2-night trip

10/10 Exceptional

This is my second long stay here, my room was great as well as the staff.
CAROLYN, 5-night trip

10/10 Exceptional

Busy but very safe area. Not a bad drive to Graceland. It's on the east side of the belt around Memphis
Mark, 2-night trip

10/10 Exceptional

It was very easy to access the locations I needed to go to. However, if you have special dietary needs, they can not accommodate you with anything dairy-free or otherwise. The breakfast is a standard breakfast for anyone without special needs. I found myself leaving the property to seek out breakfast.
Kathryn, 2-night trip

10/10 Exceptional

Terrific hotel

Excellent hotel, they upgraded us to a suite at no extra. Wonderful! We will be back!
Michael, 1-night trip

10/10 Exceptional

Clean and friendly staff.
Reynaldo, 1-night trip

10/10 Exceptional

Only problem. Was the bed was too soft
Bobby, 1-night trip

8/10 Very good

Always a nice stay. Comfortable beds.
Trish, 1-night trip

6/10 Good

The mattress was collapsed and should have been replaced. I never had maid service the entire time I was there 5 days. I checked in on a Thursday and finally on Sunday I complained that I had only wet towels and that my trash baskets were overflowing. Towels were replaced & baskets emptied but nothing else! Terrible service.
Roseanne, 5-night trip