Aparthotel

Valhalla Residence by Biwa

Property class: 3.5
Aparthotel with outdoor pool, near Cenote Calavera

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When you stay at Valhalla Residence by Biwa, you'll be within a 10-minute drive of Tulum Mayan Ruins and Cenote Calavera. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Apartments feature kitchens, Smart TVs, and espresso makers.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
The current price is $38
$50 total
includes taxes & fees
Oct 28 - Oct 29

Room options

Available filters for rooms
Showing 4 of 4 rooms

Classic Apartment, 1 King Bed with Sofa bed

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Family Apartment, 2 Bedrooms, Balcony, Garden View

  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Sofa Bed

Luxury Penthouse, 2 Bedrooms

  • 200 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Apartment, 2 Bedrooms, Pool View

  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

Map
C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, QROO, 77760

What's nearby

  • Hospital de Tulum - 4 min drive - 2.2 km
  • Dos Aguas Park - 5 min drive - 2.5 km
  • Tulum Mayan Ruins - 13 min drive - 7.4 km
  • Tulum Beach - 14 min drive - 9.5 km
  • Playa Paraiso - 15 min drive - 8.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive
  • Cancun Intl. Airport (CUN) - 103 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Taqueria El Sabor Mexicano - ‬4 min drive
  • ‪Palma Central - ‬3 min drive
  • ‪Sukhothai - ‬4 min drive
  • ‪El Camello Jr - ‬4 min drive
  • ‪La Palapa Del Pirata - ‬2 min drive

About this property

Valhalla Residence by Biwa

  • When you stay at Valhalla Residence by Biwa, you'll be within a 10-minute drive of Tulum Mayan Ruins and Cenote Calavera. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Apartments feature kitchens, Smart TVs, and espresso makers.

At a glance

Property size

    • 12 apartments

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [Avenida Satélite Norte, Centro, 77760 Tulum, Q.R.]
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Check-out instructions

    • The host requires you complete the following before checking out:
    • Gather used towels
    • Turn off the lights, lock the doors, and return the keys

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free uncovered onsite self parking
    • Onsite parking includes off-street options

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Beach shuttle*

Other information

    • Smoke-free property

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Reviews

Valhalla Residence by Biwa Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

10

Staff & service

10

Property conditions & facilities

Popular mentions

Room
Cenotes
Beach
Family friendly
Refrigerator
Kitchen
Apartment

Reviews

Verified review

10/10 Exceptional

reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice
Verified review

10/10 Exceptional

Its a beatiful.hotel in a quite area. Nice and big rooms with all your needs.
Verified review

10/10 Exceptional

The hostess was REALLY nice and accommodative. She gave valuable recommendations for grocery stores/ restaurants that we liked.
Verified review

10/10 Exceptional

Nice modern long stay residences. Full kitchen setup. good for family stays and group stays.
Verified review

10/10 Exceptional

Best place in Tulum! Safe and Chill!

Dumbfounded, how beautiful this place was! I was just passing through for a few days in Tulum and it was a great place to land and the service was awesome!
Verified review

10/10 Exceptional

Excellent Location and Host

It was a great place, safe location, easy access 25/7, not too far from Centro Tulum, a car rental was ideal for us, as we had the opportunity to visit many Tulum gems around the area, Host was was so gracious, in helping with day to day things, and overall was a very stress free place to stay, a cab ride not too bad, but weekly car rental was great to go to ruins, cenote, and beach daily, and made the trip. Very clean and friendly place.
Verified review

10/10 Exceptional

Its a beatiful hotel in a quite area. Nice and big rooms with all your needs. Includes kitchen and huge refrigerator
Verified review

8/10 Very good

Quiet and in a guarded area. Clean. Staff was friendly. Beds are hard. No coffee etc.
Verified review

10/10 Exceptional

The reception of the staff and Antoinette were professional, kind and very helpful. The property is very quiet, safe, very beautiful and the rooms were very spacious. I look forward to my next trip there. I highly recommend the Valhalla Residence. Thank you! Steve
Verified review

10/10 Exceptional

Clean and calm location. In a gated community. You need a car to get there. We had a quiet stay with our family, exactly what we were looking for, out of the buzz from Tulum. Near some awesome cenotes. The appartement is well furnishwd and really, but really clean. Strongly recommended.
Verified review

10/10 Exceptional

A delightful gem in a quiet, residential neighborhood. Very clean. Modern. Well equipped kitchens. Friendly and helpful staff on site during business hours. A little confusing to find on the first try. It is an apartment complex in a gated neighborhood that has been converted into an apartment hotel. A little confusing to find on the first try. The address will get you really close on Google or Apple maps. Great for people who rent a car and want to cook some of thier own meals. Nearest grocery store is more than a mile away. 2 miles from the central commercial area and 5 miles from the beach. A great option for people who want to 'freestyle' their time in Tulum away from the hotel zone. It was easy for us, we both speak Spanish and are comfortable driving around town.
Verified review

10/10 Exceptional

Absolutely perfect! Kids loved the pool too
Verified review

10/10 Exceptional

Really nice quiet place to stay.
Verified review

10/10 Exceptional

Lovely place.
Verified review

10/10 Exceptional

Really nice place, quiet and super clean.
Verified review

10/10 Exceptional

Beautiful place to stay and receptionist is caring and attentive to making sure you feel comfortable and explaining everything.
Verified review

10/10 Exceptional

It’s a beautiful place
Verified review

8/10 Very good

Anntoinetta is very accommodating. My second visit to Valhalla Residence.Nice building and upkept.
Verified review

10/10 Exceptional

Antonietta, the manager, is the loveliest person. She went out of her way to make our stay a pleasurable one (specially after the Amira Central 305 fiasco). I recommend Valhalla Residence as your choice for a Tulum stay 👍
Verified review

10/10 Exceptional

Great residential apartments

Our family loved staying at Valhalla. It was a bit hard to find at first but easy after the first day. The rooms are large, clean and well-maintained. The pool is unusually large for a short-stay building. Antoinetta was a gracious and helpful on-site manager
Verified review

10/10 Exceptional

Overall, my stay was for 8 days and throughout those 8 days it was great. The rooms were clean and spacious. The receptionist was kind and made you feel welcome. It is especially best at night because there isn't really any noise to bother anyone who's stays. I had always felt safe staying here, the doors were secure and needed codes to get into them. Overall 10/10 place to stay in whenever you're in Tulum.
Verified review

10/10 Exceptional

Ok
Verified review

10/10 Exceptional

The place you will feel like you’re in your home!!

Everything around was perfect 100% From the owner ship to the las employees working there Antonieta manager super so friendly to Silvia so nice fast with smiles all the time and Jose the chofer for my pickup from airport was so professional and cordial I hire whole week for whatever I was needed And the most that feeling of security having a chofer know the job was like I having private secretary. And the main hotel wow! All employees there was like my friends of all time. It’s the owner Harold and Carlos his second in charge constantly there making sure everything was going well the POINT! Was so feeling good and satisfied I tried hand shake each one for their superb jobs in my last day give my appreciation!
Verified review

10/10 Exceptional

It is super clean and very well maintaned property, 2 bedroom suites with a large livingroom amd kitchen that is well supplied of all items needed to cook from plates, cups glasses, pots pand coffee maker, showerhas hot water that never ends!, pool is perfecy size for adults and little kids,propert is completely fenced amd has a security entrance, theresmanagements 24 hrs and they were very good at taking care of ournever ending needs, they also have a few vats for rent and cam be paid for in cash debit or credit, the rooms come with beach towels too, they also have bikes for rent, we stayed for 1 week with 3 teems and 2 adults, no complaints from me, they have coffee maker for american and pods they also give u a few coffee pods to get u started, i cam go to the supermarket : chedraui or any oxxo convi ience store to buy what u need to cook,propert is in the line with the jungle so the view from the top is amazing, i recommend this place tp anyone especially if u r traveling with kids, is very safe and beautiful, i recommend u do rent a car, so bbn u can go into downtown and the beach, theres another car rental : america car rental in tulum a d they accept debit cards too a d they rent a phone too which u can Use as phone , gps and hot spot and insurance is already included in the price, no hidden charges, the propert also has a fridge that makes ice and most important THEY HAVE FILTERED DRINKING WATER!!!!, AND A PITCHER U CAM FILL AND PUT IN THE FRIDGE! 100% HAPPY!
Verified review

10/10 Exceptional

Excelente lugar, todo limpio, funcional, volvería nuevamente sin pensarlo.