Poulo Wai Hotel and Apartment, Phnom Penh: Hotel Reviews, Rooms & Prices

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Hotel with 4 restaurants, near Central Market

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Where to?

Dates

June 2025

July 2025

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Located in the heart of Phnom Penh, Poulo Wai Hotel and Apartment is an upscale retreat. Treat yourself to a rejuvenating experience at Airavata Spa, enjoy al fresco dining at one of the 4 on-site restaurants or relax by the outdoor pool with sun loungers and pool umbrellas.

VIP Access

Wonderful

Popular amenities

Airport transfer
Bar
Spa
Gym
Free parking

Main amenities (12)

Daily housekeeping
4 restaurants and 3 bars/lounges
Full-service spa
Outdoor pool
Breakfast available
Fitness center
Sauna
Steam room
Children's pool
Hot tub
Pool bar
Room service

Feel at home (6)

Children's pool
Private bathroom
Separate bathtub and shower
Television
Daily housekeeping
Laundry facilities

$54 total

includes taxes & fees

May 24 - May 25

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 11 of 11 rooms

Deluxe King Bed

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Hypo-allergenic bedding

Tempur-Pedic bed

Blackout drapes/curtains

Egyptian cotton linens

Premium bedding

City view
26 sq m
Sleeps 2
1 King Bed

Family Suite

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Kitchenette

Smart TV

Washing machine

Hypo-allergenic bedding

Egyptian cotton linens

City view
Sleeps 2
1 King Bed

Landmark King Bed

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Hypo-allergenic bedding

Tempur-Pedic bed

Blackout drapes/curtains

Egyptian cotton linens

Premium bedding

City view
40 sq m
Sleeps 2
1 King Bed

One Bedroom Executive

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Kitchenette

Smart TV

Hypo-allergenic bedding

Tempur-Pedic bed

Blackout drapes/curtains

City view
45 sq m
Sleeps 2
1 King Bed

Studio Executive

Highlights

Air conditioning

Free cribs/infant beds

Kitchenette

Smart TV

Washing machine

Hypo-allergenic bedding

Tempur-Pedic bed

Blackout drapes/curtains

City view
45 sq m
Sleeps 2
1 King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 King Bed

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Smart TV

Hypo-allergenic bedding

Egyptian cotton linens

Separate bedroom

Premium bedding

City view
50 sq m
Sleeps 3
1 King Bed

Executive Twin Room, Multiple Beds

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Smart TV

Hypo-allergenic bedding

Tempur-Pedic bed

Blackout drapes/curtains

Egyptian cotton linens

City view
50 sq m
Sleeps 3
1 King Bed and 1 Twin Bed

Landmark King Bed with Balcony

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Smart TV

Hypo-allergenic bedding

Tempur-Pedic bed

Blackout drapes/curtains

Egyptian cotton linens

City view
40 sq m
Sleeps 2
1 King Bed

Landmark Twin Bed

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Hypo-allergenic bedding

Tempur-Pedic bed

Blackout drapes/curtains

Egyptian cotton linens

Premium bedding

City view
40 sq m
Sleeps 2
1 Twin Bed

Landmark Twin Bed with Balcony

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Smart TV

Hypo-allergenic bedding

Tempur-Pedic bed

Blackout drapes/curtains

Egyptian cotton linens

City view
40 sq m
Sleeps 2
1 Twin Bed

Landmark Triple (3 Single Beds)

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Hypo-allergenic bedding

Tempur-Pedic bed

Blackout drapes/curtains

Egyptian cotton linens

Premium bedding

City view
40 sq m
Sleeps 3
3 Twin Beds

Similar properties

Pool
Airport transfer
Free parking
Free WiFi

$60 total

includes taxes & fees

May 23 - May 24

About the neighborhood

#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208

What's nearby

Central Market - 7 min walk - 0.6 km
Royal Palace - 9 min walk - 0.8 km
Phnom Penh Night Market - 17 min walk - 1.5 km
Wat Phnom - 17 min walk - 1.5 km
Tuol Sleng Genocide Museum - 3 min drive - 2.3 km

Getting around

Phnom Penh Intl. Airport (PNH) - 28 min drive
Phnom Penh Railway Station - 16 min walk
Airport pick-up service
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Bus station shuttle (surcharge)

Restaurants

‪Kravanh - ‬1 min walk
‪Le Deli Bistro Gourmet - ‬4 min walk
‪Lucky Seven - ‬4 min walk
‪D'Wau Restaurant - ‬4 min walk
‪D'wau Restaurant @ New York hotel - ‬4 min walk

About this property

Poulo Wai Hotel and Apartment

Poulo Wai Hotel and Apartment offers a great location, putting you within just a 10-minute walk of Central Market and Royal Palace. You can visit the spa to be pampered with massages, body treatments, or aromatherapy, and Poulo Wai Restaurant, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Khmer, Spanish

At a glance

Hotel size

- 196 rooms

Arriving/Leaving

- Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site
- Onsite parking limited
- Height restrictions apply for onsite parking

Transfers

- Airport pickup on request (available 24 hours)*
- Train station shuttle on request (available 24 hours)
- Bus station shuttle*

Other information

- Designated smoking areas (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
4 restaurants
3 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
Room service (limited hours)
Snack bar/deli

Traveling with children

Children's pool
Musical instruments
Fireplace gate
Pool gate
Stair gate
Outlet covers

What to do

Shopping

Working away

Business center
4 meeting rooms
Computer station
Conference center (1464 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Pool loungers
Pool umbrellas
Romance packages

Facilities

Safe-deposit box at front desk
Television in common areas
Fitness center
An outdoor pool
Art gallery on site
Designer stores on site
Bicycle parking
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Lockers available
Banquet hall

Accessibility

Braille/raised signage
Elevator
Elevator door width (inches): 68
Wheelchair-accessible parking
1 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 30
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 38
Front entrance ramp
Wheelchairs available on site
Grab bar in shower
Shower grab bar height (inches): 34
Doorbell and phone notification
Lever door handles
Phone accessibility kit

Room amenities

Be entertained

43-inch Smart TV
Cable TV channels

Home comfort

Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Tempur-Pedic mattress

Freshen up

Private bathroom
Separate bathtub and shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Free long-distance calls
Electrical adapters/chargers

Food and drink

Champagne service
Free bottled water

Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Guidebooks/recommendations
Local maps
Restaurant dining guide

Special features

Spa

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Poulo Wai Restaurant - This restaurant serves breakfast, lunch, and dinner.

Piano Café - This coffee shop serves light fare only. Open daily.

White Lounge Restaurant & - This rooftop bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 6 for children
Airport shuttle service is offered for an extra charge of USD 18 per vehicle. Maximum occupancy 4
Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge

Children & extra beds

Rollaway beds are available for USD 25.0 per night
Airport shuttle service for children between the ages of 4 and 13 costs USD 18

Parking

Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 7:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property is professionally cleaned.

Also known as

Poulo Wai And Phnom Penh

Poulo Wai Hotel Apartment

Poulo Wai Hotel and Apartment Hotel

Poulo Wai Hotel and Apartment Phnom Penh

Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

Does Poulo Wai Hotel and Apartment offer free cancellation for a full refund?

Yes, Poulo Wai Hotel and Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Poulo Wai Hotel and Apartment?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Poulo Wai Hotel and Apartment?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Poulo Wai Hotel and Apartment?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Poulo Wai Hotel and Apartment?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 18 per vehicle.

What are the check-in and check-out times at Poulo Wai Hotel and Apartment?

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.

Is there an onsite casino at Poulo Wai Hotel and Apartment?

No, this hotel doesn't have a casino, but NagaWorld Casino (3-min drive) is nearby.

What is there to do at Poulo Wai Hotel and Apartment and nearby?

Poulo Wai Hotel and Apartment has 3 bars and a spa, as well as an outdoor pool and a steam room.

Are there restaurants at or near Poulo Wai Hotel and Apartment?

Yes, there are 4 onsite restaurants, featuring alfresco dining.

What's the area around Poulo Wai Hotel and Apartment like?

Poulo Wai Hotel and Apartment is in Phnom Penh City Centre, a short 7-minute walk from Central Market and 10 minutes' walk from Royal Palace.

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Poulo Wai Hotel and Apartment Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff

Breakfast

Location

Room

View

Public sauna

Food

Rooftop restaurant

Cheese

Coffee

What guests liked

Breakfast was consistently described as excellent, good, and delicious with a well-stocked buffet. (17 reviews)
The pool area is beautiful, but could benefit from better cleaning to prevent bird droppings. (4 reviews)

From real guest reviews summarized by AI.

10/10

Almost new hotel, nice room and bathroom. Excellent breakfast. Located in the centre of Phnom Penh, all major attractions and many good restaurants are within walking distance.

4-night trip

10/10

Great spot with a good breakfast each morning. I arrived at 1100 and they gave me an early check in, which was a huge plus. Bit of noise from the next room, but all up it was a nice place

3-night trip

10/10

Very pleasant stay in this friendly nice Hotel.

4-night trip

10/10

Nice room, good services and breakfast. Tidy building.

3-night trip

10/10

Property was very nicely appointed. Room was comfortable and clean. The bed was a little hard but that’s just a personal preference. Breakfast choices were good. Loved the views from the rooftop bar. Also enjoyed dinners there. Staff were very friendly and helpful.

2-night trip

10/10

We were greeted royally every time we arrived at the front door. Breakfast was excellent, Sky bar gave a magificent view. The only negative (and i comment hesitantly because they are minor) was that the shower was not very hot in the mornings and i failed to receive a booked early morning call on the day of departure. Fortunately my cellphone did the job. Otherwise this is an exceptional property.

13-night trip

2/10

They have a cockroach issue here. I was on the 17th floor and they were in my bathroom and a palmetto bug near the slide door. The staff are wonderful and addressed this issue as well as a couple others i had. Otherwise the hotel is clean and nice and breakfast buffet was well stocked. Once they address the roach issue it will be a nice hotel. I have pictures but it won't let me load them.

2-night trip

10/10

Very nice hotel! Clean. Beautiful rooftop restaurant. A 20 minute walk from the river and Royal Palace. The pool was nice and clean - but shaded. I didn’t look at that closely when I booked and was disappointed because I wanted to be in the sun. On the plus side, it was breezy up there, so very refreshing on a hot day. The staff was very friendly and friendly I had a really nice stay.

4-night trip

8/10

Great Hotel, friendly staff. Prices around are slightly higher.

1-night trip

10/10

Great hotel to stay in

25-night trip

8/10

Great location, just 20 mins walk to the main city tourist spots. Excellent breakfast, very fresh. Good bedroom. Fabulous view from the top bar. Restaurant food was good.

4-night trip

8/10

Great stay. It's right where everything is in town. The facilities are nice and the staff is helpful. The hot water in the showers were kind of bad and it took a long time to get any hot water.

3-night trip

8/10

Room was well appointed and had everything required, but, very hard bed.

3-night trip

10/10

Perfect

2-night trip

10/10

Staff was super friendly

3-night trip

10/10

I was in trouble because I couldn't use hot water in the shower.

4-night trip

10/10

Beautiful view and great location. Staff was very friendly

5-night trip

10/10

The staff are professional. The breakfast was delicious. Staff bent over backwards for guests. The sky bar was perfect. The gym is a little stuffy but adequate. The pool is beautiful. There are small shops across the street where money can be changed, bottled water can be purchased, and snacks can be obtained. It is a good location if you are going to an event at the Medical University. I travel a bit. This is a superb hotel for the price we paid. I can’t rave enough.

8-night trip

8/10

Very pleasant hotel in central Phnom Penh with a great view of the city from the rooftop bar. Nice food, good breakfast selection and dinner menu. Very courteous staff. Easy access to the city using the local tuk-tuks. Pool was a little chilly.

3-night trip

8/10

Some struggle with check in as reception had put hotels orders in folder with bookinfs orders but was quickly sorted. My company was a local friend, so every evening it was a struggle to leave id cards and so forth even it was the same friend every day.. Great location and easy access to most things.

3-night trip

10/10

The staff were very friendly and the facilities lovely and new.

3-night trip

10/10

Excellent experience!

2-night trip

10/10

Beautiful hotel. Cannot fault. Staff were excellent. Room was clean and comfortable.

4-night trip

8/10

I had a nice stay

27-night trip

8/10

Very helpful staff; great rooftop bar; central location.

2-night trip

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Poulo Wai Hotel and Apartment

Choose dates to view prices

Photo gallery for Poulo Wai Hotel and Apartment

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

View all photos for Deluxe King Bed

Deluxe King Bed

Highlights

View all photos for Family Suite

Family Suite

Highlights

View all photos for Landmark King Bed

Landmark King Bed

Highlights

View all photos for One Bedroom Executive

One Bedroom Executive

Highlights

View all photos for Studio Executive

Studio Executive

Highlights

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

View all photos for Executive Twin Room, Multiple Beds

Executive Twin Room, Multiple Beds

Highlights

View all photos for Landmark King Bed with Balcony

Landmark King Bed with Balcony

Highlights

View all photos for Landmark Twin Bed

Landmark Twin Bed

Highlights

View all photos for Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

Highlights

View all photos for Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Poulo Wai Hotel and Apartment

Languages

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Pets

Internet

Parking

Transfers

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

Freshen up

Stay connected

Food and drink

More

Special features

Spa