Best Western Ferrat

Property class: 4
Hotel with restaurant, near Temuco Shopping Mall

Choose dates to view prices

Best Western Ferrat puts you just a 5-minute drive from Temuco Shopping Mall and Temuco Catholic University. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, German Becker Municipal Stadium and Cerro Nielol Natural Monument are just a 5-minute drive away. Fellow travelers love the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
The current price is $71
$71 total
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a TV, a bedside table with a lamp, and a telephone.

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a small desk, and a view of the city through the window.

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, mirror, wardrobe, and a small kitchenette.

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
JUAN REUSCH 445, Temuco, 4780000

What's nearby

  • Casino Dreams Temuco - 4 min walk - 0.4 km
  • Temuco Shopping Mall - 9 min walk - 0.8 km
  • German Clinic of Temuco - 16 min walk - 1.4 km
  • German Becker Municipal Stadium - 4 min drive - 1.7 km
  • Temuco Catholic University - 5 min drive - 2.3 km

Getting around

  • Padre Las Casas Station - 15 min drive
  • Cajón Station - 24 min drive
  • Claret Station - 29 min drive

Restaurants

  • ‪Cassis - ‬11 min walk
  • ‪Cafetería Marriet - ‬9 min walk
  • ‪Fresa - ‬9 min walk
  • ‪Papa John's - ‬3 min walk
  • ‪El Bajón de Torremolinos - ‬5 min walk

About this property

Best Western Ferrat

  • Best Western Ferrat puts you just a 5-minute drive from Temuco Shopping Mall and Temuco Catholic University. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, German Becker Municipal Stadium and Cerro Nielol Natural Monument are just a 5-minute drive away. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 88 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets allowed (1 total, up to 18 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Best Western Ferrat Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent, plentiful, and of top-tier quality. (8 reviews)
  • The hotel has a spacious and easily available parking lot. (4 reviews)
  • Dining hosts were very friendly and good food was available. (4 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Good Hotel, great service and location
Verified review

10/10 Exceptional

Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Verified review

10/10 Exceptional

🌟🌟🌟🌟🌟 An Absolutely Perfect Wedding Stay! I cannot recommend this hotel enough! I traveled all the way from the US to Chile for my wedding, and from the moment we arrived, the experience was absolutely seamless—it truly felt like a home away from home, but with five-star luxury. I stayed in a Superior Room, and it was exceptional. Because I was getting my wedding hair and makeup done in the room, space and lighting were incredibly important to me. The room delivered perfectly with massive, stunning mirrors, huge windows that let in beautiful natural light, and plenty of closet space to keep everything organized and pristine. It was fully loaded with every amenity we could possibly need. To top it all off, the hotel surprised us with champagne and chocolate-covered strawberries to celebrate our big day, which was such a thoughtful and elegant touch. The breakfast each morning was also excellent, with a wonderful variety and top-tier quality. If you are looking for a flawless stay with incredible service, beautiful rooms, and staff that truly care about making your moments special, this is the place. Thank you for making our wedding trip so unforgettable!
Verified review

10/10 Exceptional

Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Verified review

8/10 Very good

Dining hosts were very friendly and accommodating
Verified review

10/10 Exceptional

Great stay

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Verified review

10/10 Exceptional

I was really surprised 👍

One of the best experiences ever in a 4 star hotel: friendly staff, comfortable rooms and especially the breakfast is absolutely great.
Verified review

10/10 Exceptional

Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Verified review

10/10 Exceptional

The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Verified review

8/10 Very good

Nice room, quiet, good breakfast, nice efficient check in and out, nice service, clean and modern and convenient to many nearby restaurants
Verified review

10/10 Exceptional

Extremely well managed and service provisions by hotel personnel. A 100%
Verified review

8/10 Very good

Nice spot, quiet and clean.
Verified review

10/10 Exceptional

Very helpful and friendly staff! Good breakfast, and clean rooms
Verified review

8/10 Very good

Close to everything we need.
Verified review

10/10 Exceptional

The lobby and my room are nice and modern.
Verified review

8/10 Very good

Recomendable
Verified review

10/10 Exceptional

Everything ok
Verified review

8/10 Very good

Strong cigarette smell in hotel room
Verified review

10/10 Exceptional

.
Verified review

6/10 Good

My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Verified review

4/10 Fair

Never ever again

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Verified review

2/10 Poor

Dinner never arrived, wifi didn't work.

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Verified review

10/10 Exceptional

Nous n’y sommes restés qu’une nuit de passage mais tout a été parfait. La réception, le stationnement facile et un petit déjeuner avec un choix très varié.
Verified review

8/10 Very good

En general buen servicio, gente amable y la limpieza le daría una vuelta
Verified review

10/10 Exceptional

Muy rico hotel, bien ubicado recomendado