Best Western Plus Waterfront Hotel

Property class: 2.5
Pet-friendly hotel with indoor pool, connected to the convention center, near Detroit Windsor Tunnel

Choose dates to view prices

When you stay at Best Western Plus Waterfront Hotel, you'll be within a 15-minute walk of Caesars Casino and Detroit Windsor Tunnel. Guests can take a dip in the indoor pool or grab a bite to eat at River Room Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights. Fellow travelers say great things about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour front desk
  • Lobby fireplace
  • Vending machine
  • Laundry service
  • Multilingual staff

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $93
$112 total
includes taxes & fees
Sep 20 - Sep 21

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

A hotel room with a large bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 Queen Bed, Refrigerator, River View

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(72 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

A hotel room with a bed, a nightstand with a lamp, a sofa, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 King Bed, Refrigerator, River View

8.8 out of 10
Excellent
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

A hotel room with a large bed, a desk, and a view of the water.

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, two bedside tables with lamps, a small table with a chair, and a view of the city through large windows.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 4
  • 2 Queen Beds

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
277 Riverside Drive West, Windsor, ON, N9A5K4

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.2 km
  • Chrysler Theatre - 2 min walk - 0.2 km
  • Windsor Riverfront - 2 min walk - 0.2 km
  • Caesars Casino - 7 min walk - 0.6 km
  • Detroit Windsor Tunnel - 8 min walk - 0.7 km

Getting around

  • Windsor, ON (YQG) - 19 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 26 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 30 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 57 min drive
  • Windsor Station - 4 min drive
  • Royal Oak Station - 20 min drive
  • Detroit Station - 21 min drive

Restaurants

  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk
  • ‪Eastwood's Grill and Lounge - ‬5 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Hikari - ‬5 min walk
  • ‪River Room Restaurant - ‬2 min walk

About this property

Best Western Plus Waterfront Hotel

  • When you stay at Best Western Plus Waterfront Hotel, you'll be within a 15-minute walk of Caesars Casino and Detroit Windsor Tunnel. Guests can take a dip in the indoor pool or grab a bite to eat at River Room Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 305 rooms
    • Arranged over 22 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*

Internet

    • Free WiFi in public areas
    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

    • Onsite self parking (CAD 19.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping once per stay
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Uses some LED lighting

Special features

Dining

River Room Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per stay

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children

Renovations and closures

The property will be renovating from July 7 2026 to August 30 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 30.00 per day
  • Pets are allowed for an extra charge of CAD 30.00 per accommodation, per day

Parking

  • Self parking costs CAD 19.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Waterfront Downtown Windsor

Waterfront Hotel Downtown Windsor

Plus Waterfront Hotel Windsor

Best Western Plus Waterfront Hotel Hotel

Waterfront Hotel Downtown Windsor Ontario

Windsor Hilton Hotel

Best Western Plus Waterfront Hotel Windsor

Best Western Plus Waterfront Hotel

Best Western Plus Waterfront Windsor

Best Western Plus Waterfront

Best Western Plus Waterfront Hotel Windsor, Ontario

Best Western Plus Waterfront Hotel Windsor

Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

Is there a pool at Best Western Plus Waterfront Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus Waterfront Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of CAD 30.00 per accommodation, per day, and there's also a deposit of CAD 30.00 per day. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus Waterfront Hotel?

Yes. Self parking costs CAD 19.00 per day.

What are the check-in and check-out times at Best Western Plus Waterfront Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Best Western Plus Waterfront Hotel?

No, this hotel doesn't have a casino, but Caesars Casino (8-min walk) and Hollywood Casino at Greektown (4-min drive) are both nearby.

What is there to do at Best Western Plus Waterfront Hotel and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.

Are there restaurants at or near Best Western Plus Waterfront Hotel?

Yes, there's an onsite restaurant, River Room Restaurant.

What's the area around Best Western Plus Waterfront Hotel like?

Best Western Plus Waterfront Hotel is located on the boardwalk/promenade in Downtown Windsor, a short 8-minute walk from Caesars Casino and 13 minutes' walk from Detroit Windsor Tunnel.

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Reviews

Best Western Plus Waterfront Hotel Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Amenities

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered great food, excellent service, and a nice view, making it a major plus for guests. (49 reviews)
  • Pet owners can enjoy convenient waterfront walks with their pets during their stay. (3 reviews)
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Popular mentions

View
Room
Service staff
Breakfast
Location
Parking
River
Bed
Building
River view

Reviews

Verified review

10/10 Exceptional

Staff was helpful and the cookies were delicious
Verified review

8/10 Very good

Well located, quiet room and the river view is worth any premium
Verified review

8/10 Very good

Clean hotel. Close to downtown on the river. Parking is across the road but overall a good hotel!
Verified review

10/10 Exceptional

Great views. Clean and had everything I needed.
Verified review

8/10 Very good

staff was friendly
Verified review

6/10 Good

Was charged double for parking and hoping to hear back with a refund for the duplicate charge. The view was amazing and the rate of the rooms was good.
Verified review

8/10 Very good

We like the hotel. The location is great and the staff are friendly. We were disappointed to find the pool closed for repairs. It wasn't indicated on the hotels.com website or in the confirmation when booked but was on the property website, near the bottom, when we checked in. Restaurant and bar are good.
Verified review

10/10 Exceptional

We have stayed here before hotel is being under renovation looks amazing pool area still under construction but we were allowed to use pool next door
Verified review

8/10 Very good

I like this hotel and was hoping for a great view on the 16th floor but one of the windows was frosted,however housekeeping staff & front desk were very attentive.
Verified review

10/10 Exceptional

Nice room and location
Verified review

10/10 Exceptional

Clean room, easy check in and check out, nice view of the water
Verified review

10/10 Exceptional

Staff was great during our stay!
Verified review

10/10 Exceptional

From checking in to checking out it was a fantastic short stay booking. Would definitely recommend to all you guys out there ,, Best Western is the best Thanks to Edward on the Lobby at Windsor helpful friendly good guy 🇬🇧🇨🇦🇨🇦🇨🇦👏
Verified review

8/10 Very good

Stayed one night for concert at Caesaes. All was good, ,location worked well. Views down river were great.
Verified review

10/10 Exceptional

Beautiful views of the river and excellent walking paths across the street. Room was clean and staff very accessible and friendly.
Verified review

10/10 Exceptional

Clean room, in walking distance to casino, river walk, restaurants & bars
Verified review

8/10 Very good

I like to stay at the Best Western when I visit Windsor. The location is great, lots of parking, nice restaurant and great view. The rooms are comfortable, not fancy and the bathroom dated, but clean and well maintained. The staff is friendly and helpful and the food is good in the restaurant. Having stayed in most of the main hotels downtown and along the waterfront, it is my preferred.
Verified review

10/10 Exceptional

Great experience. Staff was helpful and friendly. The bar/restaurant was great as well. Highly recommend.
Verified review

10/10 Exceptional

Great staff: welcoming and helpful, including restaurant personnel Great location: right across the street from the river with a beautiful park in between Great room: perfectly maintained and clean; all amenities you could ask for
Verified review

10/10 Exceptional

Staff was amazing as well as surroundings everything close by and an exceptional view of the Detroit River
Verified review

10/10 Exceptional

Clean and comfortable. Staff were super helpful. Check in/check out was easy. Location is excellent.
Verified review

10/10 Exceptional

Great location…wonderful clean room with beautiful views of the river. And such a nice young guy at reception. Yummy cookies when we registered. Parking seemed complicated but was a breeze …just steps from the hotel back entrance.
Verified review

10/10 Exceptional

Staff was friendly and welcoming. We enjoyed our stay.
Verified review

10/10 Exceptional

Clean room with amazing view.
Verified review

10/10 Exceptional

Excellent hotel, well located, view on the river. Great restaurant, great food, great wine. I wasn’t able to use the fitness center, it is closed for renovation.