Grand Imperial Hotel

Property class: 3.5
Central Kampala hotel with restaurant, connected to a shopping center

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Enjoy your visit to Kampala with a stay at Grand Imperial Hotel. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Didi's Dining Room, which serves international cuisine.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double or Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

Executive Room, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Suite, City View (Imperial)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Family Suite, 2 Bedrooms, City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

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About the neighborhood

Map
Plot 6/6A Nile Avenue, Kampala

What's nearby

  • Embassy of Sudan - 13 min walk - 1.2 km
  • The Parliament of the Republic of Uganda - 13 min walk - 1.2 km
  • Embassy of Sweden - 13 min walk - 1.2 km
  • Uganda Golf Course - 20 min walk - 1.7 km
  • Makerere University - 2 min drive - 2.6 km

Getting around

  • Entebbe Intl. Airport (EBB) - 68 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Mocca - ‬4 min walk
  • ‪Park Square in the Sheraton - ‬5 min walk
  • ‪Seven Seas Restaurant - ‬5 min walk
  • ‪Slow Boat Resturant - ‬6 min walk
  • ‪Java House, Nile Avenue - ‬1 min walk

About this property

Grand Imperial Hotel

  • Enjoy your visit to Kampala with a stay at Grand Imperial Hotel. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Didi's Dining Room, which serves international cuisine.

At a glance

Hotel size

    • 103 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Grand Imperial Hotel Reviews

7.0

Good

7.2

Cleanliness

8.8

Location

8.6

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

The location of this hotel is great to walk around downtown Kampala. A little dated but the staff are always great and very helpful and friendly!
Verified review

6/10 Good

Property is big but not renovated. Rooms have old A.C., old tubs, old beds, old mattress.
Verified review

2/10 Poor

Room lock was broken, towels are stained and torn, only hot water worked on the bathroom sink. If you’re visiting from outside Uganda, I’d only recommend it for convenience at a low price. Otherwise there are better options. The service is good. I made my complaints to the receptionist and they fixed what they could.
Verified review

6/10 Good

Antique in the centre.

Hotel is big but old style, best is location. Rooms and surroundings from other times for those that like antique.
Verified review

4/10 Fair

A rat in the restaurant

Average hotel. Typically Africa. Medium clean. Half of everything out of order. Old hotel. Noisy. In town. Much pollution.
Verified review

8/10 Very good

Stay at Grand Imperial, Kampala

It was alright. The hygiene of the bath room was ok and the replacement of soap etc could be better
Verified review

2/10 Poor

Friendly staff who tried to correct faults I made

Booked this hotel for its gym facility. When I asked for the gym they just said not available! When I told them I booked the hotel as it advertised a gym they just said sorry and shrugged their shoulders.
Verified review

8/10 Very good

good hotel

good hotel
Verified review

8/10 Very good

Great Friendly Staff and Wonderful Location

The staff were attentive and friendly for my short stay. The location was perfect in downtown Kampala. The breakfast was good and standard and the rooms large and comfortable. I didn't notice much noise from outside and the bathroom water was hot and the water pressure was great.
Verified review

10/10 Exceptional

The staff at the Grand Imperial Hotel in Kampala are both professional, kind, and helpful, whether work for housekeeping, in the dining room, reception, or management. I was able to get some R & R after roughing it in the interior, at a very reasonable price, with good food, a comfortable room, space to read and write, and special touches when I asked, like a water kettle for instant coffee in the room.
Verified review

6/10 Good

The hotel is situated centrally in Kampala

Staff are dedicated, prompt in their response and friendly in spite of the difficult working conditions. They make one feel welcome. The menu, especially breakfast needs refreshing and the chef should be more creative. During my 10-day stay we were repeatedly served beans, shallow or deep-fried dry chicken, porridge, potatoes and what would pass for an omelette/scrambled egg. Twice or thrice we were severed "katogo" = boiled matooke with tomatoes/peanut sauce. The toaster broke down on a number of occasions. In my opinion management should do some homework in order to bring the hotel´s menu to an acceptable international standard. Because of its position and being housed in an old building from the 1920s (?) the hotel should benefit from a total renovation with better sound isolation/proofing as well as making it accessible and friendly for the functionally disabled customers. I had to change rooms due to a leakage through the electric wiring system in the bathroom and I was informed that something similar had occurred in another room two days earlier. Hence the urgent need for renovation. Warm water trickles through the taps and it takes ages to have a decent "shower". Make sure you take or buy your own electric adapter as they are scarce although a front desk manager secured one for me on request and she was kind enough to provide me with a miniature mini-bar. Wi-fi is extremely slow and unsecured! Parking space is limited. AC is perfect and a welcome relief.
Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

6/10 Good

Verified review

8/10 Very good

Verified review

6/10 Good

Verified review

10/10 Exceptional