Imperial Royale Hotel

Property class: 4
Kampala hotel with casino and outdoor pool

Choose dates to view prices

Try your luck at the casino when you stay at Imperial Royale Hotel. Guests can indulge in massages and enjoy international cuisine at Royale, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a health club are other features.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $136
$162 total
includes taxes & fees
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Single Room

A bedroom with a wooden four-poster bed, a bench, a nightstand, a dresser, and two wall-mounted lamps.

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room

A neatly made bed with white linens, two bedside tables with lamps, and a framed artwork on the wall.

Deluxe Double Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A double bed with a wooden headboard, two bedside tables, and a wall-mounted light fixture.

Deluxe Twin Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Single Room

A hotel room with a large bed, a wooden nightstand, a chair, a small table with a vase, and a mirror.

Executive Single Room

  • City view
  • 30 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Double Room

A neatly made bed with a headboard, two bedside tables with lamps, a painting on the wall, and a checkered carpet.

Executive Double Room

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a large bed, two bedside tables with lamps, a chair, a bench, and a small table.

Executive Suite

  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite

A bedroom with a bed, bedside tables, a desk, a chair, a lamp, a window with curtains, and a chandelier.

Royal Suite

  • City view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

A spacious living room with a red carpet, elegant furniture, and decorative vases.

Presidential Suite, 2 Bedrooms

  • Valley view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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The price is $104
$125 total
includes taxes & fees
Oct 29 - Oct 30
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About the neighborhood

Map
Plot 7 Kintu Road, Kampala

What's nearby

  • The Parliament of the Republic of Uganda - 8 min walk - 0.7 km
  • Uganda Golf Course - 10 min walk - 0.9 km
  • Embassy of Sudan - 20 min walk - 1.7 km
  • Embassy of France - 20 min walk - 1.7 km
  • Embassy of Sweden - 2 min drive - 1.2 km

Getting around

  • Entebbe Intl. Airport (EBB) - 65 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Yujo Izakaya - ‬7 min walk
  • ‪Jikoni Restaurant - ‬11 min walk
  • ‪Lotus Mexican Resturant - ‬5 min walk
  • ‪Park Square in the Sheraton - ‬10 min walk
  • ‪Wen Zhou - ‬7 min walk

About this property

Imperial Royale Hotel

  • Try your luck at the casino when you stay at Imperial Royale Hotel. Guests can indulge in massages and enjoy international cuisine at Royale, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a health club are other features.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
10:00am

Hotel size

    • 274 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Imperial Royale Hotel Reviews

7.0

Good

7.6

Cleanliness

7.2

Location

7.6

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The room furniture..just gorgeous
Verified review

2/10 Poor

The property is spacious, but it is very outdated. There is no fresh air circulation, the shower head is broken, and there is a noticeable mold smell. Additionally, the air conditioning is not functioning, and the breakfast offered is of very poor quality.
Verified review

6/10 Good

The hotel is not clean. When you walk into the entrance there is no scent of freshness but something stale. It seems to be too big for the management to maintain it.
Verified review

8/10 Very good

ジムのマネージャーが全くやる気がなく、しかも夜9時までなのに8時過ぎに行ったら(午後の早い時間にも使った)一日1人1回までだと嘘を言われて止めさせられた(翌日嘘と発覚)
Verified review

6/10 Good

Disappointing stay

Initially we requested an airport pick up the day before we arrived - we sent two emails to the hotel but got no reply and had to make our own arrangements. The check in staff on the desk said ‘sorry’, the request would have gone to another section. When we checked in the hotel was buzzing with conference delegates. The hotel advertised 3 restaurants, but we were only allowed one - the others being used by the delegates. In the evening when the delegates had left, only one of the restaurants was open, with a fairly limited a la carte menu. It became clear that there were very few other guests in the hotel as we saw hardly anyone else in the evenings. Service in the one restaurant was very slow - one lunchtime we ordered just two bowls of soup which took forty minutes to arrive. The hotel is very large and has a pool and spa/gym, which we did not use. It is quite dark, with low lighting and heavy wood features and appears to need a good refresh of decor. Our room on the 8th floor was very large with a reasonably comfortable bed and effective air con. The bathroom was again large and well appointed, but in need of some cosmetic improvements - broken tiles, sinks that barely drain etc. The only bar is in a dingy corner of the open restaurant with no atmosphere or comfortable seating - we kept well away! Most staff did their best to be helpful, especially on the desk. Overall our stay was disappointing and did not live up to the descriptions on their web site.
Verified review

8/10 Very good

The room is excellent and Casino is very good. I’d recommend it to my friends
Verified review

2/10 Poor

Hotel rooms have some funny smell. Largely because it is less used, no guests
Verified review

6/10 Good

Very basic and not a 4 star hotel

I don’t think the hotel was worth the money they charged for the room. I’m need of serious updating and it smelt a little bit musty. The location was good though and pretty central. I would not class it as a four star hotel. The breakfast choice was very poor. Ended up eating breakfast out of the hotel even though it was included in the room costs. I will look to stay at a different hotel when next I’m in Kampala.
Verified review

8/10 Very good

Friendly staff and I felt well looked after

Really liked the hotel. Room was spacious and kept clean and tidy. Staff very friendly and welcoming. All my needs were well catered for and would book again if I go back to Kampala again. The only negative comment is that I felt the lighting in the restaurant area was too dim.
Verified review

2/10 Poor

WARNING -- Hotel double-charged / dodged refund

When we arrived at the hotel, we were told that they could not find our Hotels.com confirmation email that proved that we had already paid for our room even though I was able to find and show them a confirmation email on my smartphone. They told us that they would need to charge my credit card for the full amount and refund it in the morning or we would not be able to stay there that night. Given how late it was when we checked in, we reluctantly agreed having no other option. We were told that we could receive a cash refund in the morning or have the balance refunded to my card. When I met the office manager the next morning, she tried to refund my card but the machine was putting the money back in the card. Contrary to what the man told us the night before, she would not allow us to receive a cash refund. We were told that the bank would issue us a refund within 1 week at the latest. We were very disappointed, but agreed. One week later, the funds had not shown up in my account so I contacted them again. They told us we needed to contact the bank directly for our refund (very unprofessional.) We contacted the bank and discovered that they had never initiated the refund. Now two weeks later, we are still fighting to get our money back and having to file a police report for the case. It has caused us a great deal of stress, ruined our vacation week and amounted in $428 in charges for one night in this terrible hotel. You have been warned!
Verified review

8/10 Very good

quiet but somber

The hotel is very quiet not for children hotel staff are pleasant and helpful very central and easy to get to meetings within Kampala they were renovating so was a little noisy but I gather only for 3-4 days after I left
Verified review

2/10 Poor

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional