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HESTA Hakone

2.5 star property
Guesthouse within easy reach of Ōwakudani

Choose dates to view prices

Photo gallery for HESTA Hakone

Exterior
Reception
Room, Non Smoking (Run of House) | Free WiFi, bed sheets
Lobby
Free WiFi, bed sheets
Surrounded by Hakone's serene landscapes, HESTA Hakone offers a tranquil retreat. Unwind with laundry facilities and stay connected with in-room WiFi. Previous guests appreciated the thoughtful amenities and peaceful atmosphere.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Laundry facilities
  • Non-smoking
  • Onsen
  • Air conditioning
  • Free WiFi

Main amenities (6)

  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • TV in a common area

Feel at home (4)

  • Children stay free
  • Laundry facilities
  • In-room climate control (air conditioning)
  • Limited onsite parking

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Non Smoking

Free WiFi, bed sheets

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Private bathroom
Toilet with electronic bidet
Electric kettle
Air conditioning
Private bathroom
Toilet with electronic bidet
Mini-fridge
Electric kettle
Free WiFi
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Western Style Room, Non Smoking

Free WiFi, bed sheets

Japanese Western Style Room, Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Electric kettle
Air conditioning
Toilet with electronic bidet
Mini-fridge
Electric kettle
Flat-panel TV
Free WiFi
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Shared Dormitory

Free WiFi, bed sheets

Shared Dormitory

Highlights

Air conditioning
Toilet with electronic bidet
Air conditioning
Toilet with electronic bidet
Free WiFi
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | Free WiFi, bed sheets

Basic Shared Dormitory

Highlights

Air conditioning
Flat-screen TV
Toilet with electronic bidet
Air conditioning
Toilet with electronic bidet
Flat-panel TV
Free WiFi
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the neighborhood

Map
Motohakone 159-205, Hakone-cho, Hakone, Kanagawa, 250-0522

What's nearby

  • Lake Ashi - 9 min walk - 0.8 km
  • Hakone Ropeway - 5 min drive - 3.1 km
  • Hakone Shrine - 7 min drive - 6.4 km
  • Hakone Kowakien Yunessun - 11 min drive - 6.7 km
  • Hakone Open Air Museum - 12 min drive - 7.3 km

Getting around

  • Haneda Airport (HND) - 110 min drive
  • Narita Intl. Airport (NRT) - 167 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Hakone Ohiradai Station - 14 min drive
  • Hakone Gora Station - 18 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬5 min drive
  • ‪桃源台ビューレストラン - ‬17 min walk
  • ‪Lake SIde Grill - ‬6 min drive
  • ‪グランリヴィエール箱根 - ‬6 min drive
  • ‪銀の穂 - ‬7 min drive

About this property

HESTA Hakone

When you stay at HESTA Hakone, you'll be within a 10-minute drive of Lake Ashi and Ōwakudani. Also, Hakone Shrine and Hakone Gora Park are within a short drive.

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 20
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared microwave

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Television in common areas

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Electronic bidet

Stay connected

  • Free WiFi

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 PM to 11:00 PM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Towels are available for an extra charge of JPY 220 per person, per night (or guests may bring their own)

Parking

  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are welcome to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

HESTA Hakone Hakone
HESTA Hakone Guesthouse
The Grand Resort Hakone
HESTA Hakone Guesthouse Hakone

Frequently asked questions

Does HESTA Hakone offer free cancellation for a full refund?

Yes, HESTA Hakone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HESTA Hakone?

Sorry, pets aren't allowed.

Is parking offered on site at HESTA Hakone?

Yes. Parking spots may be limited.

What are the check-in and check-out times at HESTA Hakone?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.

What's the area around HESTA Hakone like?

HESTA Hakone is a short 1-minute walk from Sengokuhara Onsen and 8 minutes' walk from Hakone Pirate Ship.

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