Zelune Luxury Lagoon Resort Bacalar Adults only

Property class: 4
Lakefront hotel with spa, near Lake Bacalar

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When you stay at Zelune Luxury Lagoon Resort Bacalar Adults only, you'll be just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
The current price is $142
$174 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, Private Pool

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, Private Pool, Partial Lake View

  • Partial lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Panoramic Room, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, Balcony, Lagoon View

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, Terrace, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Exclusive Room, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Carretera Bacalar-Carrillo Puerto, km. 23.8 C.P., Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 2 min walk - 0.2 km
  • Laguna Bacalar Ecological Park - 5 min drive - 4.3 km
  • Fort of San Felipe - 6 min drive - 5.0 km
  • Cenote Azul - 9 min drive - 9.0 km
  • Cenote Cocalitos - 10 min drive - 8.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive
  • Corozal (CZH) - 67 min drive
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪asadero el establo - ‬3 min drive
  • ‪Marisqueria El Taco Loco - ‬2 min drive
  • ‪Las Miches De La 1 - ‬5 min drive
  • ‪Xoloitzcuintle Bacalar - ‬5 min drive
  • ‪Hijos Del Cocho - ‬4 min drive

About this property

Zelune Luxury Lagoon Resort Bacalar Adults only

  • When you stay at Zelune Luxury Lagoon Resort Bacalar Adults only, you'll be just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights.

At a glance

Hotel size

    • 14 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered onsite self parking
    • Height restrictions apply for onsite parking

Transfers

    • Train station shuttle on request (available 24 hours)*
    • Bus station shuttle*

Offsite

    • Theme park shuttle*

Other information

    • Designated smoking areas
    • Caters to adults only

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Reviews

Zelune Luxury Lagoon Resort Bacalar Adults only Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered outstanding food, breathtaking views, and exceptional service, making it a standout experience. (8 reviews)
  • Breakfast was vast, delicious, and served with exceptional service. (5 reviews)
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Reviews

Verified review

10/10 Exceptional

Everything was fantastic. The staff was very nice and the location was great. Definitely will come back
Verified review

8/10 Very good

The view of the lagoon is gorgeous, and the lunch options (especially the vegetarian burger) delicious.
Verified review

10/10 Exceptional

Room was spotless and staff was very helpful and friendly.
Verified review

10/10 Exceptional

Fantastic hotel and super friendly and helpful staff. Would definitely come back.
Verified review

10/10 Exceptional

Staff was very nice
Verified review

10/10 Exceptional

Francisco was outstanding providing information about our stay at Zelune also everyone in the staff . I definitely will be coming back to Zelune
Verified review

10/10 Exceptional

This place is gorgeous and just 5 min cab ride from town. The staff was lovely and anxious to be useful. The location and design is chic bohemian. There is a restaurant and little bar on sight. Location is right on the lagoon with steps and a swing set right into the lagoon. There is a gazebo at the end of the dock. Kayaks and yoga mats available for us. Would definitely stay here again.
Verified review

10/10 Exceptional

Everything was great but the room we stayed in had no electrical plug in the bathroom for hair dryer or curling iron. Other than that staff and facilities were great. Taxis were 70-80 pesos to go into central Bacalar.
Verified review

8/10 Very good

Beautiful location right by the lagoon. Staff so friendly and helpful. Quiet location, a bit remote. Lots of parking. Restaurant doesn't provide the right food for a hotel at this level in my opinion. It's very expensive and crazy fancy, just look at the menu descriptions! We only had the burgercat lunch which was fine but overpriced. No way we would eat there in the evening though, far too fancy and expensive so we had to drive into the town every evening which was a shame
Verified review

10/10 Exceptional

I loved this hotel. This was my 3rd time in Bacalar and so far is the best hotel that I have stayed so far. I travel a lot for work and pleasure. This have a great vibe excellent staff. A big plus is their restaurant who had Henry who had an excellent service he brought a lot of value to the service in the hotel and the restaurant. I would say that only details for me was the WiFi, that connection was weak and for a minute when I what to check their tv it was not connection. More pressure on the head shower would be a great. I still give a 5 start because that staff tried to provided help with great attention.
Verified review

8/10 Very good

Beautiful lagoon location, and communal space for sitting. The deluxe garden room is quite small, and not really a garden room - you look onto the communal pathway, so there’s no view to look at / you need the curtains closed if in your room. I would recommend staying in a room with a view. Lunch options were delicious, especially the vegetarian burger. But the restaurant overall, and especially the breakfast is very overpriced. Water is also not free, which I think is quite poor for such a high quality hotel. Though they do leave you one bottle of water in the room per day. Getting taxis to and back from the town is pretty easy - all taxi drivers tried to charge us more than we were told to pay, so just beware of that and push back.
Verified review

10/10 Exceptional

We had an absolutely wonderful stay at this beautiful hotel. We spent three nights here after a last-minute booking (when our previous accommodation didn’t meet expectations), and we couldn’t be happier that things turned out this way — it truly exceeded all our expectations. Despite the short notice, everything was perfectly prepared when we arrived, which was such a relief. From the very first moment to the last, the experience was a clear 5/5. The hotel itself is stunning, with a modern design, tasteful interiors, and a lovely view overlooking the pier. What really stood out, however, was the exceptional service. The staff were incredibly friendly, attentive, and genuinely helpful, offering a personal touch without ever being intrusive. The restaurant deserves a special mention. Although we usually enjoy trying different places, the combination of a beautiful setting, breathtaking views, and outstanding food meant we chose to eat all our meals there throughout our stay. A heartfelt thank you to Daniel for taking such great care of us and making our stay extra special, and to Angel, the chef, for the amazing food and warm hospitality. We truly couldn’t have asked for a better experience and would happily return.
Verified review

10/10 Exceptional

Staying here was one of the best decisions I could’ve made. The property looks completely renovated, with a very natural style that blends beautifully with the surroundings, yet it has all the comforts you need so you don’t feel like going anywhere else. It’s the kind of place you come to disconnect and enjoy an unforgettable romantic getaway. The rooms are spacious, with very comfortable, high-quality beds and linens, everything clean and tastefully done. The service from the staff deserves a special mention. Everyone was kind, attentive, and always one step ahead of what we needed. You could genuinely feel their commitment to making our stay as pleasant as possible. The lagoon club became my favorite spot: stunning views, direct access to the water, and an atmosphere that makes you want to stay there all day with a cocktail in hand. And the restaurant… it’s an experience on its own. Besides the food, which is on another level, they offer a pairing dinner where the chef explains each dish and the reasoning behind every element. It’s honestly one of the best gastronomic experiences I’ve had in all of Quintana Roo. I would absolutely return to this hotel every chance I get. 😍
Verified review

10/10 Exceptional

Friendly staff, clean resort 👌 The only way to improve in my opinion would be more selection in the restaurant menu and a reevaluation of the drink prices
Verified review

10/10 Exceptional

Beautiful property! We went for our wedding anniversary and really enjoyed our stay.
Verified review

6/10 Good

Place was nice, staff was friendly but beer was way over priced.
Verified review

10/10 Exceptional

This is such a unique quaint space we loved everything about it
The food here is so good and locally sourced and grown was so happy with all our meals
Every aspect is well placed and thought out the vibe is so welcoming and relaxing as soon as you go through the door
The views are amazing and the lounge chairs so comfy the water in the lake is so warm
Verified review

8/10 Very good

Food was great selection could be better.
Verified review

8/10 Very good

Our room was clean, the bedding was changed every 3 days, the property looks very nice. The food is pretty fancy, the chef knows what they are doing for sure. The staff was very friendly and helpful. A couple of suggestions though: the room needs additional storage in the bathroom, there's absolutely nowhere to put your stuff. Also, if the hotel is advertised as luxury please provide hangers and skin lotion.
Verified review

10/10 Exceptional

An amazing secret spot. Everything was perfect - room, staff, food, even the other guests. A great place for peace and tranquility.
Verified review

6/10 Good

Best location, but very poor condition
Verified review

10/10 Exceptional

ok
Verified review

8/10 Very good

No me gustó y que anuncios que son un hotel Only Adults y hayan llegado dos familias con niños. Yo escogí este hotel por lo que dice en la página de Expedía de Only Adults y no me pareció correcto que hubiera dos familias con niños. Uno va a descansar y no a escuchar gritos. Gracias
Verified review

8/10 Very good

Bonito y la laguna preciosa, las bebidas muy caras y el restaurante con poca variedad, faltarán bites de basura en las habitaciones y se escucha mucho el ruido de los que se hospeden a lado tuyo
Verified review

6/10 Good

Los alimentos caros