4/10 Regular
22 sep. 2025
old & outdated desperate need of upgrades
Large round Trash can and vacuum cleaners stored at end of hallway, cleaning equip. shouldn't be sitting at the end of the hallway. Should be stored in a closet. Foul stench in hallway, at first I thought it was the trash bags that was sitting in the hallway when I arrived but then the trash bags were removed and the stench was still there. The first room I arrived in had not been cleaned and the bed was still in a shambles. I asked housekeeping had the room been cleaned and she said to go back to desk. I then went back to the front desk to request another room the second room that I was given the bed mattress was sunken in in the center of the bed, the bathroom toilet seat was broken, then the door on the cabinet that's hiding the fridge was also broken off, terrible smell maybe from cigarettes and the ac wasn't blowing cold air.
The third room was finally decent enough for me to only sleep there at night! But there was water damage on the ceiling in the bathroom the door had looked to be torn apart and then it was attempted to be taped together, the door sweep at the bottom of the door was old and cracked up definitely wouldn't keep out outside smells or anything. All of the rooms i went in was very outdated, and had an old smell to them. Saturday morning i was woke up by housekeeping at 9am!! Totally unacceptable especially since check out time isn't til 11am and i don't check out until Sunday morning! I can't see how this is a Wyndham property! More like a motel, wont re
MICHELLE
MICHELLE, se hospedó 3 noches
Opinión verificada de un huésped de Hoteles.com
