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Palms Hotel & Retreat By Palette LondonĀ Romford

3.0 star property
Hornchurch hotel with spa

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Photo gallery for Palms Hotel & Retreat By Palette LondonĀ Romford

Front of property
Front of property
Front of property
Standard Double Room | 1 bedroom, desk, soundproofing, iron/ironing board
Lobby
Palms Hotel & Retreat By Palette LondonĀ Romford features a nightclub and puts you within a 15-minute drive of Lakeside Shopping Centre. Guests will have free perks like WiFi and self parking.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Spa
  • Air conditioning
  • 24/7 front desk
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Nightclub
  • Breakfast available
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $73
$95 total
includes taxes & fees
Jul 13 - Jul 14

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Accessible Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Bridal Suite

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Spark by Hilton London Romford

  • Parking available
  • Free WiFi
  • Bar
  • Non-smoking
7.2 out of 10, Good, 120 reviews
The price is $67
$80 total
includes taxes & fees
Jul 27 - Jul 28
Spark by Hilton London Romford
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About the neighborhood

Map
Southend Arterial Road, Hornchurch, England, RM11 3UJ

What's nearby

  • Lakeside Shopping Centre - 11 min drive - 17.2 km
  • Bluewater Shopping Centre - 17 min drive - 22.1 km
  • ExCeL Exhibition Centre - 24 min drive - 20.4 km
  • Westfield Stratford City - 25 min drive - 24.9 km
  • O2 Arena - 27 min drive - 24.4 km

Getting around

  • London (SEN-Southend) - 36 min drive
  • Stansted Airport (STN) - 38 min drive
  • London City Airport (LCY) - 41 min drive
  • Heathrow Airport (LHR) - 84 min drive
  • Upminster Station - 4 min drive
  • Gidea Park Station - 5 min drive
  • Harold Wood Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ā€ŖCrispy Cod - ā€¬5 min drive
  • ā€ŖThe Ardleigh - ā€¬18 min walk
  • ā€ŖKFC - ā€¬5 min drive
  • ā€ŖThe New Inn - ā€¬5 min drive
  • ā€ŖGreat Wall Chinese Takeaway - ā€¬6 min drive

About this property

Palms Hotel & Retreat By Palette LondonĀ Romford

Palms Hotel & Retreat By Palette LondonĀ Romford features a nightclub and puts you within a 15-minute drive of Lakeside Shopping Centre. Guests will have free perks like WiFi and self parking.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 138 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AMā€“9:30 AM
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space (270 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Picnic area
  • Terrace
  • Full-service spa
  • Nightclub
  • Lockers available
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 79
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Thin carpet in room
ROOM

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.99 for adults and GBP 12.99 for children
  • Airport shuttle service is offered for an extra charge of GBP 100 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 17 costs GBP 100 (one-way)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Palms Hotel & Retreat By Palette LondonĀ Romford Hotel
Palms Hotel & Retreat By Palette LondonĀ Romford Hornchurch
Palms Hotel & Retreat By Palette LondonĀ Romford Hotel Hornchurch
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Palms Hotel & Retreat By Palette LondonĀ Romford?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Palms Hotel & Retreat By Palette LondonĀ Romford?

Yes, there's free self parking.

Is airport shuttle service offered by Palms Hotel & Retreat By Palette LondonĀ Romford?

Yes, an airport shuttle is available. The charge is GBP 100 per person one-way.

What are the check-in and check-out times at Palms Hotel & Retreat By Palette LondonĀ Romford?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Palms Hotel & Retreat By Palette LondonĀ Romford?

No, this hotel doesn't have a casino, but Aspers Casino (25-min drive) is nearby.

What is there to do at Palms Hotel & Retreat By Palette LondonĀ Romford and nearby?

Palms Hotel & Retreat By Palette LondonĀ Romford has a nightclub and a spa, as well as a picnic area.

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Palms Hotel & Retreat By Palette LondonĀ Romford Reviews

Reviews

7.0

Good

8.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Nicely appointed room and entrance area. Handy location with good access to the motorway network. Would stay here again. Large car park to the front of the premises.
1-night trip

10/10

The young lady on front desk was amazing she was helpful and professional the rooms a clean.over all amazing stay and a big thanks to the two cleaners they was brilliant.I will definitely recommend this hotels
1-night trip

6/10

The member of staff on the front desk was very rude and not at all helpful. Overall the hotel was fairly clean and perfect for us to stay after watching a gig close by. Breakfast was not great, overpriced for the quality.
1-night trip

6/10

Good location for those taking exams at the Romford center, however beds we extremely uncomfortable! Size of rooms were good though compared the prison cell like rooms at the spark Hilton. Another plus was the parking was free too.
1-night trip

8/10

The hotel itself is still under renovation, but the room was clean and well put together. The room did not have any aircon or fan, and we visited when it was very warm and the rooms were so hot. Restaurant not open yet and there is nothing around that is walkable to get food.
1-night trip

2/10

Nothing was like they said on website ,no gym ,no restaurant no bar , no spa it was really noisy on the weekend as people only go there for one thing so lack of sleep was there
6-night trip

10/10

Amazing refurb only down side no air con. But overall amazing
2-night trip

2/10

No housecleaning, the SPA not open, no restaurant even if it said "restaurant - on site), very hard beds..... Unfortunately they had a wedding last night that went out of control with vandalising, fights, KNIFE-FIGHTS, kithcen closed due to broken glass and blood in the restaurant.....
2-night trip

6/10

Rooms are decent and refurbished. Communal areas grubby. Charged for 2 breakfasts when the reservation said it was free. We'll see if they refund. Signage around hotel for 2nd floor rooms wasn't clear. Decent breakfast. Rooms were extremely hot and with no fans or a.c
1-night trip

4/10

No WiFi on the room and I booked premium room. Breakfast not until 7.30 which is late when being out for work. When open for breakfast started to clean coffee machine which took about 10 min. Could have been done before opening hours?
1-night trip

4/10

Clean and bed comfortable. TV did not work and shower water pressure poor. If water pressure cannot be improved suggest separate hand held shower to wash more completely. Worst of all was the breakfast Gestapo... Ridiculous... Breakfast took forever as the poor guy running it was being forced to prove that everyone who booked through people like Hotels.com has a rate that includes bfst.. wanted to frog march me to the front desk... Sort your act out and let this guy focus on customer service
1-night trip

2/10

It started off great. I had a 3 night stay and the first 2 nights were good other than not being able to use netflix or anything like that on the telly. But overall a good night sleep. Then along came the Gypsy wedding. All i can say is i got little to no sleep. Had to keep checking on my car as there was no control over the party till after the police came. Doors being kicked hotel getting smashed up. It was definitely by far the worst experience in a hotel ever. And i stay in alot of hotels due to work. So safe to say i will never come back here again which was a shame as the first couple of days were a nice comfortable stay.
3-night trip

10/10

1-night trip

2/10

Lack of communication between hotel.com and the hotel had to pay even aftermaking reservation and payment for all. Slept late trying to figure out the situation and this was terrible experience!
1-night trip

8/10

1-night trip

10/10

1-night trip

10/10

1-night trip