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Hanoi Exclusive Hotel

3.5 star property
Hotel with restaurant, near Hoan Kiem Lake

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Photo gallery for Hanoi Exclusive Hotel

Family Suite | 2 bedrooms, in-room safe, desk, laptop workspace
Balcony
Deluxe Double or Twin Room, Balcony | Balcony
Exterior
Business center
In the heart of Hanoi, Hanoi Exclusive Hotel offers a haven with dry cleaning services, a business center, and an on-site restaurant. Connect to in-room WiFi and enjoy tour assistance from the multilingual staff who previous guests have praised for their helpfulness.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Connecting rooms available
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • 2 bedrooms
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, City View

Executive Room, City View | Terrace/patio

Executive Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
2 bedrooms
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Connecting room

2 bedrooms, in-room safe, desk, laptop workspace

Suite Connecting room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 2 bedrooms, in-room safe, desk, laptop workspace

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
2 bedrooms
Bathrobes
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

2 bedrooms, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
2 bedrooms
Bathrobes
Hair dryer
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room | 2 bedrooms, in-room safe, desk, laptop workspace

Honeymoon Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
2 bedrooms
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | 2 bedrooms, in-room safe, desk, laptop workspace

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony | 2 bedrooms, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
2 bedrooms
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
40 Hang Dieu Street, Old Quarter, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Dong Xuan Market - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Railway Station - 16 min walk
  • Hanoi Gia Lam Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ignite Skybar - ‬1 min walk
  • Cộng Càphê 54 Hàng Điếu
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - Hàng Điếu - ‬1 min walk
  • ‪Soul Specialty Coffee - ‬1 min walk

About this property

Hanoi Exclusive Hotel

Hanoi Exclusive Hotel offers a great location, putting you within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre are within just a 10-minute walk. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English, French, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 30 rooms

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite extended parking (VND 350000 per day)

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair accessible
ROOM

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • 2 bedrooms
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 840000 per vehicle (roundtrip)
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Airport shuttle for children between the ages of 3 and 17 costs VND 420000 (roundtrip)

Parking

  • Extended parking costs VND 350000 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

Hanoi Xclusive Hotel
Hanoi Exclusive Hotel Hotel
Hanoi Exclusive Hotel Hanoi
Hanoi Exclusive Hotel Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does Hanoi Exclusive Hotel offer free cancellation for a full refund?

Yes, Hanoi Exclusive Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Exclusive Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hanoi Exclusive Hotel?

Yes. Extended parking costs VND 350000 per day.

Is airport shuttle service offered by Hanoi Exclusive Hotel?

Yes, an airport shuttle is available. The charge is VND 840000 per vehicle roundtrip.

What are the check-in and check-out times at Hanoi Exclusive Hotel?

You can check in starting at 2:00 PM. Check-out time is noon.

Are there restaurants at or near Hanoi Exclusive Hotel?

Yes, there's an onsite restaurant.

What's the area around Hanoi Exclusive Hotel like?

Hanoi Exclusive Hotel is a short 9-minute walk from Hoan Kiem Lake and 6 minutes' walk from Hanoi Old Town Night Market.

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Hanoi Exclusive Hotel Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Family friendly
Breakfast
Trip

What guests liked

  • Breakfast was made to order and very good with a good variety of options. (7 reviews)
  • The property offers convenient access to many restaurants and provides good suggestions for dining options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great and accomodating staff !
Douglas, 24-night trip

8/10 Very good

Nice hotel i little bit expensive for what it is but great, the guy at the reception is very kind
Saad, 1-night trip

10/10 Exceptional

Awesome experience in Hanoi, the hotel is super well located, amazing staff, delicious breakfast. Will be back.
Mariano, 4-night trip

8/10 Very good

Good size and great location

Good size room, really friendly staff and nice breakfast. The bathroom was small and some mould. Great location walking distance everywhere. We didnt end up using the balcony as the air quality was very poor
Josephine, 4-night trip

10/10 Exceptional

Great location in the old town part of Hanoi. Excellent value and really friendly staff. Rooms on the road side are noisy but the double glazing stops the noise, I slept well
Martin, 2-night trip

10/10 Exceptional

This hotel is right in the middle of everything. Train Street is only a two minute walk, restaurants, and anything else you want.
Meghan, 7-night trip

10/10 Exceptional

Great location. Very close walking distance to train street, the lake and night markets with a huge range of places to eat and drink. The staff were very friendly and helpful. Special shout out to Binh and the lady at the desk whose name I have sadly forgotten but who speaks excellent English.
Kareena, 2-night trip

10/10 Exceptional

Located in the heart of Old Quarter Hanoi. We were in walking distance to everything we wanted to explore. The staff were very kind and helpful with booking rides and tours for us. Breakfast option available as well, good selection. We booked the suite with the patio overlooking the city. Great views!
Suzanne, 3-night trip

10/10 Exceptional

Everyone here was amazingly nice and courteous. I arrived very late at night and they were very accommodating to my needs. The breakfast was filling and quick. Great location in the center of the action but my room was quiet enough so I had no trouble sleeping. Thanks!
Andrew, 3-night trip

10/10 Exceptional

Staff very helpful.
Tat, 4-night trip

8/10 Very good

Lovely helpful staff, great breakfast

The staff (especially Binh) were so lovely and helpful with anything that we needed. The breakfast was delicious, fresh fruit and a hot menu with lots of variety. While beds were comfortable, the room and bathroom was a little dated/tired with some brown (mould?) spots in the corners of the shower and bathroom. Location was perfect though, so close to train street and good food everywhere nearby!
1-night trip

10/10 Exceptional

It was very pleasant!
Renee, 1-night trip

8/10 Very good

Perfect location

We stayed as a family of 4 and we like the hotel in terms of location,it was the best and the service was always with a smile and always there to help.The rooms were spacious with good bed size.Nothing fancy and luxurious but basic amenities with an excellent location.
Zainab, 2-night trip

10/10 Exceptional

Bun, staff of the hotel is friendly; courteous and very helpful. The hotel is centrally located and close to shopping; railroad. Almost everything is walkable. The bathroom needs some cleaning especially the tile grouts. Otherwise, acceptable for the price we paid.
Ana Belen, 3-night trip

10/10 Exceptional

The location is great just next to Old quarter, the room are nice and modern. But above everything is the kindness of the persons at the reception. They were helping us for anything we need at anytime 24/24. Definitely great value for money and all our family can recommend this hotel.
Min Hyun, 1-night trip

10/10 Exceptional

Great family run hotel. I checked in after midnight and William was waiting for me at the door. Room was spacious and clean. Breakfast was made to order and very good. Great location in old town Hanoi. They make arrangements for any and all excursions. I really liked this hotel.
jerry, 2-night trip

10/10 Exceptional

very nice hotel clean brand new room.our room was very clean with spacious bathroom very comfortable. Friendly and the best staff who arranged the trips to Ha Long Bay food tour and Sapa trip for us which were excellent. The best hotel’s location very closed to restaurants and the Hoàn Kiem lake and great service .We really enjoyed staying here and will definitely come back soon. Thank you Michael hotel manager and your staff’s hospitality.
Johnson, 1-night trip

10/10 Exceptional

Stayed in Exclusive Hotel in Hotel. The room clean. New hotel and facilities are in order. Breakfast delicious, local and western. Beside main road and 10 mins walk to Hoan Kiem Lake. Plenty of eateries and will not go hungry. Along the street activities, you just immerse the local way of life. The hotel owner is fantastic, welcoming and obliging.
Min Hyun, 1-night trip

10/10 Exceptional

Very well located in the center of old quarter of Hanoi. The room was spacious with balcony and hotel very clean. All the staff is friendly and ready to help when needed. The owners : Mia showed us how to do Nems (Spring rolls) and Michael is always ready to help. He is a very good driver with is moto. There is a good variety for breakfast. What a team !
Lucie, 1-night trip

10/10 Exceptional

A well located hotel for those visiting the old quarter, and very convenient to shops and restaurants. Very nice and helpful operators. They helped us (went down from their reception counter on 1/F) with our luggage while we were getting off the taxi on a busy street. Good suggestions of dinning places and very helpful in answering our queries. Good communication in English. Room size adequate not big, guess this also applies to other hotels in the old quarter (which are packed with low rise buildings). Buffet breakfast including "made to order" menu (which is a rather extensive one). Would stay again.
Siu Yeung, 1-night trip

10/10 Exceptional

the best staff and service .Our room was very clean and well facilities all what you need. Bathroom was spacious and comfortable. The hotel is very convenient for shopping and eating many restaurants closed by. Break was great with lot of fresh fruits and Pho and many choices to ordered . We booked trips to Halong by Hanoi Exclusive hotel as recommended by the hotel manager Zoom was very delicated and helped us us during my husband’s headache . He looked great after during our stay here. I really appreciated about him and can’t say thanks enough to him and his staff. Thank you for your excellent hospitality .we will be back to Hanoi Exclusive hotel for sure.
Mike, 1-night trip

2/10 Poor

We could no go due to incompetent Batik staff member at Kuala Lumpur airport. I have asked for refund to Expedia without success. Hotel is not willing to refund me for the failed trip.
Patricia Eugenia Alvarez de, 4-night trip

10/10 Exceptional

Great location, cold A/C and nice people.

The people were very helpful and spoke good English. The hotel was perfectly located in the center of everything in Old City. If you are traveling to other destinations, I would handle your own transportation because going through them was a challenge because they use the third party that was absolutely horrible. I would handle those logistics personally the next time. Going to Ninh Binh should have taken two hours, and it took us four hours because the transportation company dropped us off at three separate locations and made us move into different vehicles with different people. We were told it was going to be direct.
Brad, 2-night trip

4/10 Fair

The toilet spray is used extensively throughout the entire room even on the bedsheet and pillow cases. The bedsheet and pillow cases were also sticky and filled with mark stains. The shampoo smell like pesticide. The overall smell of the place is just too intense and really unpleasant.
Annabelle, 2-night trip

10/10 Exceptional

Home away from home

We spent a few nights at Hanoi eXclusive hotel and we felt great and unforgettable time during our stay here. The hotel’s staff was great indeed they greeted us with big smiles at anytime we came back our room and which made us feel impressed on it and never forget all moments the staff helped us with transport to the train station and gave us a ride to Hoan kiem lake for free of charge which was amazing and experience i feel like being at home especially they always called us by name. Hotel location is the best in Hanoi very closed to Bat Dan Pho noodle , we love Pho very much and all vietnamese foods😋😋😋😋 further more hotel staff did invited us join their lunches and this was fabulous they cooked themselves and we ate together. Our room was bright and big with a huge balcony overlooking busy street and city view !!! I will definitely come back to Exclusive hotel next time and highly recommend this for everyone coming to Hanoi. Keep us the good work and thank you very much for your great service!!
michael, 1-night trip