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Palazzo Firenze

4.0 star property
Hotel with restaurant, near Port of Naples

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Photo gallery for Palazzo Firenze

Terrace/patio
Front of property
Terrace/patio
Minibar, in-room safe, soundproofing, free WiFi
Front of property
Step into Palazzo Firenze, an upscale haven near Naples Underground. Savor local cuisine at the on-site restaurant, and delight in a free breakfast buffet. With a rooftop terrace offering views of the city and amenities like dry cleaning services and luggage storage.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Seasonal outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $98
$121 total
includes taxes & fees
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

8.6 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Bidet
Separate bathtub and shower
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Bidet
Separate bathtub and shower
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Bidet
Separate bathtub and shower
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Twin Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Bidet
Separate bathtub and shower
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Bidet
Separate bathtub and shower
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Holiday Inn Naples by IHG
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,001 reviews
The price is $66
$98 total
includes taxes & fees
Dec 13 - Dec 14
Holiday Inn Naples by IHG
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About the neighborhood

Map
16 Via Firenze, Naples, NA, 80134

What's nearby

  • Corso Umberto I - 3 min walk - 0.3 km
  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Spaccanapoli - 7 min walk - 0.6 km
  • Naples Underground - 15 min walk - 1.3 km
  • Port of Naples - 3 min drive - 1.9 km

Getting around

  • Naples Intl. Airport (NAP) - 59 min drive
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Central Station - 4 min walk
  • Naples San Giovanni Barra Station - 5 min drive
  • Piazza Garibaldi Station - 2 min walk
  • Principe Umberto Tram Stop - 2 min walk
  • Garibaldi Tram Stop - 5 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Caffe' Mexico - ‬4 min walk
  • ‪Cuori di Sfogliatella - ‬4 min walk
  • ‪Pizzeria Scugnizzo - ‬3 min walk
  • ‪Aldente - ‬4 min walk

About this property

Palazzo Firenze

At Palazzo Firenze, you'll be just a 5-minute drive from Spaccanapoli and Naples National Archaeological Museum. Guests looking for a bite to eat can check out Palazzo Firenze, which serves local cuisine. A bar/lounge, a seasonal outdoor pool, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Piazza Garibaldi Station is 2 minutes and Principe Umberto Tram Stop is 2 minutes.

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 1 mi (EUR 30 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palazzo Firenze - This restaurant specializes in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 30 per day (4921 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 01 to September 30

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT063049C2WYLNFBCC

National rating

This property has received its official star rating from the local rating authority.

Also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Does Palazzo Firenze offer free cancellation for a full refund?

Yes, Palazzo Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palazzo Firenze?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Palazzo Firenze?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Palazzo Firenze?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Palazzo Firenze and nearby?

Palazzo Firenze has a seasonal outdoor pool.

Are there restaurants at or near Palazzo Firenze?

Yes, Palazzo Firenze offers local cuisine.

What's the area around Palazzo Firenze like?

Palazzo Firenze is a short 2-minute walk from Piazza Garibaldi Station and 8 minutes' walk from Spaccanapoli.

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Reviews

Palazzo Firenze Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.2

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently good with a good quality and variety of options. (48 reviews)
  • The pool area was clean, nice, and a lovely feature with some guests describing it as stunning and gorgeous. (16 reviews)
  • The property offers a convenient airport shuttle service, with some guests mentioning it's just a 2-15 minute ride from the airport. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Train station
Location
Bar
Cities
Neighborhoods
Bathroom
Rooftop pool

Reviews

10/10 Exceptional

Nice place. The room is good size and so is the bathroom. It’s clean and neat and the people are very nice. The breakfast room was delightful.
Sara, 1-night trip

10/10 Exceptional

Very good stay
Vincenzo, 2-night trip

10/10 Exceptional

Nice place to stay
Ramesh, 2-night trip

10/10 Exceptional

Friendly and comfortable stay close to station

Beds were comfortable Good air conditioning Well located for access to Napoli centrale train station and the metro A few reviews said the location was sketchy but we felt all of Naples was a bit like that! We were 2 young female travellers and felt safe here (although we’re always back before dark) Breakfast was basic but ok, could do with a few more choices but was good enough Service friendly and welcoming, would stay again if we returned to Naples
Sarah, 4-night trip

10/10 Exceptional

Hotel is good and pool is nice. The shower wasn't the best but the room was clean and comfortable.
Claudia, 1-night trip

10/10 Exceptional

Convinient location. Clean modern comfortable. Great breakfast nice pool area
James, 3-night trip

10/10 Exceptional

Really nice rooms and really nice staff.
Leo, 2-night trip

10/10 Exceptional

Perfect location. Great hospitality, clean room, really nice balcony. Roof top bar was also great. Price was also great. Would recommend for anyone traveling to Rome.
Ryan, 2-night trip

10/10 Exceptional

Very nice hotel with pleasant staff would recommend you to stay there
Stephen, 1-night trip

2/10 Poor

The area is not safe. My Iphone was pick pocketed and the staff were of no assistance to help
Genee, 2-night trip

4/10 Fair

My stay

WiFi in the room terrible. Poor TV channels veriety. TV affected like the WiFi with freeze. No telephone for outside calls in the room. Very little space on sink for toiletry. Shower floor with mold. Very small room. Staff okay. Location unpleasant.
Chaim, 9-night trip

10/10 Exceptional

The staff were very friendly and helpful, and the breakfast excellent
Jordan, 3-night trip

10/10 Exceptional

Perfect Weekend Stay!

Lovely weekend stay! Very easy to get to from the main train station, clean and comfortable room, really good value for money!
Lauren, 2-night trip

8/10 Very good

Staff were friendly and room was pretty clean. The rooftop pool and lounge area were nice. WiFi was spotty and AC was intermittent. Noise from the street was loud and constant. Breakfast was okay.
Emily, 3-night trip

2/10 Poor

Third stay here. First class hotel perfectly located 2 minutes from Railway Station and Airport Shuttle bus; an oasis in a poor but safe area but only 5 minutes walk from Old Town. Excellent hotel in every respect.
Malcolm, 3-night trip

8/10 Very good

The
Christian, 3-night trip

10/10 Exceptional

Good not far from the train station
Susan, 2-night trip

10/10 Exceptional

Hotel is clean, breakfast is good, staff are nice. Forgot reminding the hotel that remote control need to be replaced. But outside hotel is not nice. I think that could be the issue for some. I will not stay there with family.
Andranik, 4-night trip

6/10 Good

Lovely hotel but not a great area, especially at night. Room was clean and comfortable, communal areas all good. Only blight was the incredibly rude bar man at the pool bar when getting an expensive gin and tonic. Don’t bother going to that bar!
Emma, 1-night trip

10/10 Exceptional

Lovely hotel, pleasant welcoming staff and great breakfast. The only thing that would have made it perfect was to have tea/coffee making facilities in our room.
joanna, 4-night trip

2/10 Poor

There is not much to say
Paul, 3-night trip

8/10 Very good

The hotel was comfortable and the breakfast was good.
Carol, 2-night trip

8/10 Very good

While we struggled with unlocking the door every night I can say that we had the best Sleeps ever
Beverley, 3-night trip

10/10 Exceptional

The staff was wonderful and breakfast was great nice assortment.
janet, 3-night trip

10/10 Exceptional

Had a nice stay :)
Yufeng, 1-night trip