Located close to Memorial City Mall, Hyatt Regency Houston West offers a serene retreat with a garden and an outdoor pool. Guests can enjoy American cuisine at Cafe on the Lake or unwind in the bar while staying connected with in-room WiFi.
VIP Access
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Non-smoking
Pool
Pet friendly
Gym
Main amenities (12)
Housekeeping (on request)
Restaurant and bar/lounge
Outdoor pool
Breakfast available
24-hour fitness center
Coffee shop/cafe
Conference center
Business center
12 meeting rooms
Meeting rooms
Terrace
24-hour front desk
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Premium TV channels
Garden
Terrace
The current price is $103
$103
$121 total
includes taxes & fees
Jul 24 - Jul 25
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
8.48.4 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
31 sq m
Sleeps 3
1 King Bed
View all photos for Room, 2 Double Beds
Room, 2 Double Beds
8.08.0 out of 10
Very good
39 reviews
(39 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
31 sq m
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed
Room, 1 King Bed
8.68.6 out of 10
Excellent
54 reviews
(54 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
31 sq m
Sleeps 3
1 King Bed
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George Bush Intercontinental Airport (IAH) - 35 min drive
Houston, TX (EFD-Ellington Field) - 43 min drive
Houston William Hobby Airport (HOU) - 51 min drive
Houston Station - 20 min drive
Restaurants
Whataburger - 2 min drive
Hibachi Grill & Buffet - 2 min drive
Chick-fil-A - 3 min drive
Panera Bread - 2 min drive
Raising Cane's Chicken Fingers - 2 min drive
About this property
Hyatt Regency Houston West
At Hyatt Regency Houston West, you'll be within a 10-minute drive of CityCentre and Memorial City Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe on the Lake, which serves American cuisine and is open for breakfast and lunch. Other highlights include a bar/lounge, a 24-hour fitness center, and a terrace. Fellow travelers say great things about the helpful staff and restaurant.
Languages
Chinese (Mandarin), English, French, German, Portuguese, Spanish
At a glance
DONE
Hotel size
400 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (1 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free covered onsite self parking
Free onsite RV/bus/truck parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: USD 100 per day
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 15 to 45 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 40.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 10:00 PM
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Hyatt Regency Houston West offer free cancellation for a full refund?
Yes, Hyatt Regency Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Houston West?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
Are pets allowed at Hyatt Regency Houston West?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Regency Houston West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hyatt Regency Houston West?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hyatt Regency Houston West and nearby?
Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near Hyatt Regency Houston West?
Yes, Cafe on the Lake offers alfresco dining, American cuisine, and garden views.
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Hyatt Regency Houston West Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Lobby
Bed
Bar
Shower
Water
Bathroom
Restaurant
Food
What guests liked
Dining options were good and the on-site restaurant/bar was nice and elegant. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 3, 2025
Great stay
Always a pleasure staying here, second time and they didn’t disappoint
SANTOS
SANTOS, 1-night trip
10/10 Exceptional
Jun 22, 2025
It was a beautiful Hotel. Enjoyed every second of our stay.
Heather
Heather, 1-night trip
10/10 Exceptional
Jun 28, 2025
It's a very nice place , will come back soon.
Khanhly
Khanhly, 1-night trip
8/10 Very good
Jun 5, 2025
Great hotel. Had very little hot water in shower but otherwise great.
Amy
Amy, 1-night trip
10/10 Exceptional
Jun 17, 2025
Awesome
karen
karen, 2-night trip
10/10 Exceptional
Mar 16, 2025
Great hotel, we really enjoyed our stay
Micole
Micole, 2-night trip
10/10 Exceptional
Apr 6, 2025
Nice hotel
Wade
Wade, 4-night trip
10/10 Exceptional
Apr 5, 2025
Very spacious and warm atmosphere in lobby/dining area.
Christine
Christine, 3-night trip
10/10 Exceptional
Apr 13, 2025
One of the best place in Houston
I love it there so quiet and very classy
Mayshallisa
Mayshallisa, 1-night trip
10/10 Exceptional
May 25, 2025
Great
Great
Verified traveler
2-night trip
6/10 Good
Jun 29, 2025
Not impressed
Manager rude but desk agent Jared very nice & professional
VeShael
VeShael, 2-night trip
10/10 Exceptional
Feb 28, 2025
Love this place
Khanh
Khanh, 1-night trip
10/10 Exceptional
Apr 19, 2025
This was my first time staying here and I really liked it. It’s beautiful and the pond with fish inside was different than any other hotel I’ve been to. I would definitely recommend it to others!
ANGELICA
ANGELICA, 1-night trip
10/10 Exceptional
Apr 8, 2025
Great Hotel, very clean and comfortable to be in. The staff was very kind. Rooms were
Nancy
Nancy, 3-night trip
6/10 Good
Jun 29, 2025
The cooler in the room didn’t work, the hot water didn’t work the first two days, the lock on the door would allow us to get in, even after having the key cards redone 3 times, and the building leaked in different areas.
Jose
Jose, 4-night trip
10/10 Exceptional
Feb 10, 2025
Food was great
Carol
Carol, 2-night trip
8/10 Very good
Apr 27, 2025
Beautiful Atmosphere!
Beautiful hotel. Ice machine was broken and fridge wasn't working right either. Otherwise it was a great place!
Kelli
Kelli, 1-night trip
10/10 Exceptional
Feb 19, 2025
Beautiful spot.
Bertrand
Bertrand, 2-night trip
10/10 Exceptional
Feb 23, 2025
Very friendly staff
Tatiani
Tatiani, 1-night trip
6/10 Good
Jul 16, 2025
No A/C
The biggest issue was the a/c. It did not cool the room and this is a must in humid hot Houston. By the time I realized it wasn't cooling it was 10PM and I was exhausted from a full day of travel. Wallpaper was peeling from the wall in the bathroom. There was only one garbage can and it did not have a liner.
Linda
Linda, 1-night trip
10/10 Exceptional
Apr 7, 2025
Customer service was amazing. Rooms were clean
Crystal
Crystal, 1-night trip
10/10 Exceptional
Jan 27, 2025
Clean rooms friendly staff and close to the freeway
Robert
Robert, 4-night trip
6/10 Good
Jun 23, 2025
Iwas disappointed that I didn't have a refrigerator for 2 days, I asked for one and they said yes they had one never brought, i brought food expecting one, People checked in the next day and got refrigerator, and they clean the room or bring fresh towels.
Roderick
Roderick, 2-night trip
10/10 Exceptional
Jan 20, 2025
Very good price and love the lobby and location
Ryan
Ryan, 1-night trip
8/10 Very good
Mar 28, 2025
Overall an average stay. The construction around the hotel was bothersome.