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Quality Suites Morristown West

2.5 star property
Morristown Art Deco hotel with indoor pool

Choose dates to view prices

Photo gallery for Quality Suites Morristown West

Lobby
Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Indoor pool
Meeting facility
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
At Quality Suites, enjoy a warm welcome in the lobby with its cozy fireplace. Unwind at the indoor pool or gym, and indulge in a delicious breakfast buffet while staying connected with free WiFi.

Reviews

6.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Non-smoking
  • Laundry facilities
  • Free breakfast
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace
  • Front-desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Children stay free
  • Sofa bed
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is $62
$72 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Deluxe Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed - double
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed
Shower/tub combination
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

Similar properties

Exterior

Best Western Plus Morristown Conference Center Hotel

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,033 reviews
The price is $93
$108 total
includes taxes & fees
Nov 9 - Nov 10
Best Western Plus Morristown Conference Center Hotel
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About the neighborhood

Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814

What's nearby

  • Manley Plaza - 5 min walk - 0.4 km
  • Morristown Plaza - 3 min drive - 2.6 km
  • Cherokee Park - 13 min drive - 12.2 km
  • Great Smoky Mountains Expo Center - 15 min drive - 17.7 km
  • Cherokee Reservoir - 16 min drive - 7.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 65 min drive

Restaurants

  • ‪Huey Magoo's Chicken Tenders - ‬2 min drive
  • ‪Good Ole Days Sports Grille - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive

About this property

Quality Suites Morristown West

Enjoy your visit to Morristown with a stay at Quality Suites Morristown West. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9 AM
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Free use of nearby fitness center

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

Does Quality Suites Morristown West offer free cancellation for a full refund?

Yes, Quality Suites Morristown West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Suites Morristown West?

Yes, there's an indoor pool.

Are pets allowed at Quality Suites Morristown West?

Sorry, pets aren't allowed.

Is parking offered on site at Quality Suites Morristown West?

Yes, there's free self parking.

What are the check-in and check-out times at Quality Suites Morristown West?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Quality Suites Morristown West and nearby?

Quality Suites Morristown West has an indoor pool and a fitness center.

What's the area around Quality Suites Morristown West like?

Quality Suites Morristown West is in the heart of Morristown, a short 3-minute walk from Manley Plaza and 13 minutes' walk from Fountain Plaza.

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Reviews

Quality Suites Morristown West Reviews

6.6

Good

6.6

Cleanliness

8.2

Location

7.6

Staff & service

5.8

Eco-friendliness

6.2

Property conditions & facilities

Popular mentions

Room
Shower
Service staff
Bed
Bathroom
Breakfast
Smoking
Vat
Couch
Water

Reviews

8/10 Very good

Great place. Bfast was excellent
Rob, 1-night trip

8/10 Very good

They have new platform style beds on metal frames. Every movement reminds you of the sound of a truck emptying a dumpster. I even looked for the truck, it was so loud.
Deborah, 1-night trip

8/10 Very good

Good location and 100 recommended
Yumi, 1-night trip

8/10 Very good

We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good
Michael, 1-night trip

10/10 Exceptional

Alyssa at the front desk was awesome we had a great stay over all the only problem was that the younger guy with black hair was kinda rude when we first checked in because I was paying with cash
Charlsie, 2-night trip

6/10 Good

Nothing special
David, 2-night trip

2/10 Poor

I didn't even stay here after seeing how trashed the outside was... and read the reviews AFTER I booked. While I'm sure there are some employees working hard there, the building is literally falling apart. I can't believe it's allowed to operate. Ate the money and booked a better spot down the street.
thomas, 1-night trip

10/10 Exceptional

My Kingdom For A Pillow

Overall, a good stay. The most disappointing element was the bed pillows. I frequently with my own custom made memory foam pillow. In my haste, I forgot it on my bed at home. The hotel's pillows are far too soft and too small.
1-night trip

8/10 Very good

The room I was in could definitely use an uprade, bathroom needed an exterminator and work on sink faucets, toilet and tub faucets. AC /heat unit runs continuously, no auto setting and no heat at 40 degrees. I have stayed there before and all was good, guess I was in an older part this time. I like the location, it is near my family.

2/10 Poor

Let’s start with the good; beds were comfortable and no bugs. The bad; mold and holes all over the ceilings, dirty shower, cobwebs hanging from the ceilings, chapstick and Cheetos in the pull out bed, mattress on the pull out couch was covered in brown stains….the non smoking hallway smelled horrible of both cigarette and weed smoke.
Nicole, 1-night trip

6/10 Good

Needs: Deep Clean & Customer Service

The hotel really needs to be deep cleaned. The entry smelled of dirty mop water. The front desk clerk..didn’t get his name no name tag- did not greet us and was VERY RUDE!!
Karmen, 1-night trip

4/10 Fair

This hotel is disgusting. The bathroom was dirty upon arrival with hair shavings. Bathroom water didn’t work either. 10/10 do not recommend this hotel.
Adam, 1-night trip

2/10 Poor

Terrible - regretted it right away.
1-night trip

2/10 Poor

Condemnable

We couldn’t stay! It was deplorable. The wall in lobby as you enter is cracked all the way across. It smelt musty as soon as you entered. The 1st room had cobwebs above the beds and blood on the way. The 2nd room had small black dots all over the ceiling in the bathroom, bloody booger like things on the ceiling, the shower head and shower pole was literally coming out of the way. The place was dingy, dark, and smelt like mold. There was vandalism on the dresser. We couldn’t stay. We let the front desk guy know who was not surprised and admitted that some of the rooms leak when it rains!
Dyana, 1-night trip

2/10 Poor

I’ve stayed at many cheap hotels over the years and this was the worst. Shower head broken. Water was luke warm. Front desk kid was not friendly…rolled his eyes at me when I asked for a replacement key. People talking next door all through the night and the walls did nothing to muffle the sound.
Tim, 1-night trip

2/10 Poor

The first room we was put in the bed had been slept in was just made up it was dirty there was stains all over carpet as well as a roaches crawling on night stands so went bck to desk and got another room which wasn’t to much cleaner vent was broke in bathroom room smelled horrible overall disgusting so disappointed
Jacki, 2-night trip

4/10 Fair

Dirty!

It had stains on the curtains and one on the floor. The bathroom sink did not drain properly. The pull out couch bed was so dirty that you wouldn’t want to sit on it let alone sleep on it. There was no management around to talk to. We stayed one night and left and went somewhere else for our second night.
Theresa, 2-night trip

10/10 Exceptional

Checking in was a breeze and the front desk fella Cody (I think that was his name) made it really easy. Room was easy to find with his directions. However the room was not clean, floor and couch had multiple stains on it, The walls had moisture damage and had mold and were literally separating from the sheetrock. Room smelled of smoke and phone was yellowed from obvious smoke damage. Was suppose to be a NON smoking room but at one point I think it was. Overall I was not pleased and ended up leaving the hotel early due the room and not feeling well (allergy to smoke)
Amber, 1-night trip

2/10 Poor

Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
Andrew, 2-night trip

2/10 Poor

Horrible Stay

My husband and I rented a room, room 125 for one night and had our daughter and her family with us. I paid 128.00, as soon as i went in the room, it reeked of mildew and mold. There was mold over top of the shower, the tub was cracked, the AC didnt work well at all, at least three bulbs were burnt out or flickering on and off. It looked like the door to the room had been pried apart. Also checkout is at 11 am and housekeeping started knocking on the door about 9:45. And to top all of this there was ROACHES in the bathroom. There was nothing at all good to say about this stay, i would not recommend this place to no one. Even the sofa bed was rusted and filthy, which is where my 5 yr old grandson was supposed to have slept. Im very disappointed with my stay, and it was a complete waste of my money. Please do not stay there.
Heather, 1-night trip

10/10 Exceptional

Awesome
Janean, 2-night trip

10/10 Exceptional

For the price it was exactly what we needed and the service was good
Holly, 2-night trip

6/10 Good

The staff were amazing! There was mold in the bathroom around the vent and on the shower ceiling. The breakfast lacked from other choice hotels that we stayed out. There was sausage, hard biscuits and cereal.
Donya, 2-night trip

6/10 Good

We were in need

The cleanliness was only thing in question…we pulled out sofa sleeper. There were half drank soda bottles in it. We pulled off sheets and requested more…other than that stay was nice
1-night trip

4/10 Fair

The whole place needs a good cleaning. The pool area needs a major update. Not well ventilated so the paint is falling from the ceiling as well as the walls. Our tub spout was leaking constantly. The staff was really nice.
Peggie, 4-night trip