ibis Hamburg Alster Centrum

Property class: 3.5
Pet-friendly hotel connected to the convention center, within easy reach of Alster Lakes

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Ibis Hamburg Alster Centrum puts you in a great location, within a 15-minute walk of Hamburg City Hall and Alster Lakes. Also, Reeperbahn and Miniatur Wunderland are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: North Central U-Bahn is 7 minutes and South Central U-Bahn is 9 minutes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
The current price is $90
$96 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.4 out of 10
Very good
(53 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Room, 2 Twin Beds

7.8 out of 10
Good
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099

What's nearby

  • Alster Lakes - 1 min walk - 0.2 km
  • Inner Alster Lake - 4 min walk - 0.4 km
  • Hamburger Kunsthalle - 6 min walk - 0.5 km
  • Jungfernstieg - 10 min walk - 0.9 km
  • Hamburg City Hall - 12 min walk - 1.1 km

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Hamburg Finkenwerder Airport (XFW) - 40 min drive
  • Hamburg Central Station - 5 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 7 min walk
  • South Central U-Bahn - 9 min walk
  • Monckebergstrasse U-Bahn - 10 min walk

Restaurants

  • ‪MUTTERLAND Stammhaus - ‬4 min walk
  • ‪HERITAGE Hamburg - ‬4 min walk
  • ‪barca - an der Alster - ‬3 min walk
  • ‪Cafe Liebermann - ‬6 min walk
  • ‪M&V Bar - ‬6 min walk

About this property

ibis Hamburg Alster Centrum

  • Ibis Hamburg Alster Centrum puts you in a great location, within a 15-minute walk of Hamburg City Hall and Alster Lakes. Also, Reeperbahn and Miniatur Wunderland are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: North Central U-Bahn is 7 minutes and South Central U-Bahn is 9 minutes.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 165 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (EUR 25 per day)
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

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Reviews

ibis Hamburg Alster Centrum Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a great variety, including fresh waffles, bacon, eggs, and more. (41 reviews)
  • The hotel is close to many cafes and restaurants with a good breakfast option. (5 reviews)
  • Parking facilities were convenient, reasonable in price, and easily accessible. (11 reviews)
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Popular mentions

Room
Location
Service staff
Train station
Breakfast
Trains
Air conditioning
Bed
Parking
Lobby

Reviews

Verified review

8/10 Very good

Great location for exploring. Next door to the lake and lovely restaurants. Would be great if the rooms were refreshed and had coffee making facilities. Good breakfast and nice self service bar in lobby.
Verified review

10/10 Exceptional

The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Verified review

8/10 Very good

My girlfriend and I had a very pleasant stay at this hotel. The location is excellent only about a 10-minute walk from the central station and roughly 10–15 minutes on foot to the main shopping street and Rathaus Square. Breakfast was a highlight, with a great variety ranging from fresh waffles to the classic bacon and eggs. Overall, we were very satisfied with our stay and would highly recommend this hotel.
Verified review

8/10 Very good

Nice breakfast, clean rooms and central
Verified review

8/10 Very good

We had a pleasant stay. The staff was very friendly, and check-in was quick and easy. The room was clean overall, though perhaps a little more attention should be given to the carpet. The beds were comfortable. The hotel is less than a five-minute walk from the main train station, and there are lots of restaurants and cafés nearby. I got a good deal when I booked the room. Therefore, it was great value for money.
Verified review

10/10 Exceptional

Clean, modern and quiet
Verified review

10/10 Exceptional

Good location 👌

Good city centre location and amenities nearby, room quite and clean condition
Verified review

10/10 Exceptional

Great place!

No bells and whistles but a confortable stay. Very close to river, train station and city center.
Verified review

10/10 Exceptional

Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.
Verified review

6/10 Good

Good location, quiet room with little own entrance room and extra door, still not really worth the money imho.
Verified review

8/10 Very good

Nice and basic place to stay. Child cot was provided free of charge. Parking was convienent.
Verified review

8/10 Very good

Excellent location! Reasonably priced. Good breakfast. Great staff!
Verified review

8/10 Very good

ibis centrum alster

3 night stay excellent position and location very quiet road close to the lake one way and 5 minutes from the train station the other way Staff were friendly and helpful rooms clean typical ibis layout if you have a late flight there are lockers available at 2 euros for your bags
Verified review

8/10 Very good

I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
Verified review

8/10 Very good

Fine but expensive

An excellent location if you want to be near Alster Lake or the train station. Staff were friendly and the breakfast was fine (average). The rooms were very small (as advertised) and the was no room service nor gym and luggage storage only for a fee. Overall an OK hotel.
Verified review

10/10 Exceptional

Great option for a short stay in Hamburg

This is the first place I'd recommend if you have a short stay in Hamburg and really just need a place to sleep. It's a great location (less than 5 minutes from the train station, and right across the street from the lake). The rooms are small but clean, we didn't have any noise from inside or outside the hotel, and service was helpful and friendly. Great option at a decent price.
Verified review

6/10 Good

I wish there was a safe in the room. Other than that very friendly staff, very clean room, great sheets on the bed.
Verified review

6/10 Good

Friendly staff, but small room.

The hotel staff was very helpfull and friendly. The room was very small and the bathroom as well unfortunately. We got a room facing the rails and we could hear the trains all night.
Verified review

8/10 Very good

The location for the property was excellent, easy to get to from the train station (HBF), and there were many good bars/restaurants within minutes walk. The area was quiet too. The elevator was sporadic. Also a few times the doors from the stairs were open/accessible to anyone.
Verified review

4/10 Fair

Not clean

The elevators were broken. We were given a dirty room, and had to navigate back to the front desk. Front desk acted like it was an inconvenience to find us a clean unused room. I did not want to shower, the towels were stained. The beds and pillows are like rocks. The room was small, and warm in a great location. Parking is easy!
Verified review

10/10 Exceptional

A. Great location if you just got off at the Haupbahnhoff, the main train station. An easy 3-5 minute walk with rolling luggage across from the famous Hotel Atlantic. B. The staff was friendly. C. I added the breakfast when booking the room. Plentiful all-u-can-eat buffet with healthy foods. Choices from Eggs and bacon (German style) Muesli and cereals. Fresh rolls, breads, butter, jams, cold cuts Pancake/waffle maker All kinds of machine made coffees or late s. Teas, juices, etc Fresh fruit and more It makes sense to add this to your bill 19€ since the street doesn’t have restaurants next to it. You would have to walk to the other side of the Hauptbahnhof to get to those places (20 minutes walk). EST there and start your day after you go back to your room and brush your teeth after the buffet. D. Rooms for one person (myself) was good enough for two. Small bathrooms to be expected in Europe but clean clean clean. For the price and location I chose this hotel.
Verified review

10/10 Exceptional

Luggage can be stored before your room is ready. It does cost 2 euros per locker. Room was a good size with a good sized desk Reception was helpful. Close to the water and restaurants.
Verified review

6/10 Good

Small room. Everything absolutely minimum of what is expected of a hotel.
Verified review

8/10 Very good

Need more elevators. Close to everything
Verified review

10/10 Exceptional

Our room was clean and quiet. The breakfast buffet was extensive and tasty. The hotel is located directly across the street from The Atlantic Hotel and we felt classy being here. It was about a 10-minute walk to the Hbf