The staff was nice for the most part. I had constant issues with key cards access to my room. Every time I left my room I had to go to the lobby and get them reprogrammed, and they would work once after and that was it. The hotel has definitely seen better days… many of obvious patches in the walls, broken lamps, rusty tub, broken door chain, ripped sheets, broken curtains, chipped paint, moldy shower curtains, busted towel bar, spiders EVERYWHERE, and sad, small pillows. For a king sized bed I was only given 3 barely bigger than a throw pillow pillows.