Hotel Ma'xanab

Property class: 4
Adults-only beachfront hotel with spa, near Tulum Beach

Choose dates to view prices

At Hotel Ma'xanab, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be just steps from Tulum Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A fitness center, free bike rentals, and a terrace are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Free use of bicycles
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar

Feel at home (6)

  • Private bathroom
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is $179
$221 total
includes taxes & fees
Sep 20 - Sep 21

Why we love this property

Beach bliss on the sand
White sand beach vibes await at this beachfront hotel. Guests can unwind with beachside massages, grab drinks at the beach bar, and lounge under umbrellas.
Foodie heaven
A restaurant and bar create flavorful options at this hotel. The morning brings an added bonus: complimentary cooked-to-order breakfast.
Spa wellness sanctuary
This hotel offers a full-service spa with daily couples treatment rooms. Guests enjoy massages, body wraps, and facials in lush gardens.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite Ground Floor Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of a tropical outdoor area with palm trees.

Suite Ground Floor Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

A spacious room with a large wooden table, a comfortable bed, and a view of palm trees and the ocean.

Suite First Floor Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

A bedroom with a bed, a wooden table, a hanging light, and a view of the outdoors.

Suite Ground floor Ocean view

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

A spacious bedroom with a large bed, a wooden bench, a mirror, and a rustic ceiling.

Suite First Floor Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Jungle view

A cozy hotel room with a bed, bedside table, and a small dining area with a pineapple and a hat.

Suite Ground Floor Jungle view

10.0 out of 10
Exceptional
(4 reviews)
  • Partial sea view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

A bedroom with two beds, a wooden wardrobe, and a woven wall hanging.

Suite 15 Ground floor Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Ground floor Garden view

A bedroom with a wooden bed, a wooden nightstand, a large window with curtains, and a door.

Suite Ground floor Garden view

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Garden View

A bedroom with a large bed, a wooden bench, a table, and a balcony with wicker chairs.

Suite First Floor Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

A spacious bedroom with a large bed, a wooden bench, a desk, and a chair.

Suite First floor Jungle view

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 5 min walk - 0.5 km
  • Ven a la Luz Sculpture - 19 min walk - 1.6 km
  • SFER IK - 3 min drive - 2.2 km
  • Playa Paraiso - 9 min drive - 6.1 km
  • Tulum Mayan Ruins - 12 min drive - 7.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive
  • Cancun Intl. Airport (CUN) - 102 min drive

Restaurants

  • ‪Ziggys Beach Club - ‬10 min walk
  • ‪Mia Restaurant & Beach Club - ‬11 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Ukami Jungle - ‬2 min walk
  • ‪Tacos Papi - ‬15 min walk

About this property

Hotel Ma'xanab

  • At Hotel Ma'xanab, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be just steps from Tulum Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A fitness center, free bike rentals, and a terrace are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 2:00 AM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Private picnics
  • Room service (limited hours)

What to do

  • On the beach
  • Free beach club
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Outdoor furniture

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Ma'xanab Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Property Registration Number 011-025-000978/2026

Also known as

Hotel Ma'xanab Hotel

Hotel Ma'xanab Tulum

Hotel Ma'xanab Hotel Tulum

Frequently asked questions

Is there a pool at Hotel Ma'xanab?

Yes, there's an outdoor pool. Guests have pool access from 11:00 AM to 6:00 PM.

Are pets allowed at Hotel Ma'xanab?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Ma'xanab?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Ma'xanab?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon.

What is there to do at Hotel Ma'xanab and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Ma'xanab also has a fitness center and spa services, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Ma'xanab?

Yes, there's an onsite restaurant.

Does Hotel Ma'xanab have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Ma'xanab like?

Hotel Ma'xanab is a short 1-minute walk from Tulum Beach and 15 minutes' walk from Ven a la Luz Sculpture.

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Reviews

Hotel Ma'xanab Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers exceptional food and service, with many guests praising the delicious meals and friendly staff. (60 reviews)
  • The beach at this property is described as pristine, beautiful, and perfect with comfortable loungers and amenities. (38 reviews)
  • Breakfast was consistently described as delicious, fresh, and a great touch, with many guests raving about the quality and variety of the meals. (21 reviews)
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Popular mentions

Service staff
Room
Food
Restaurant
Beach
Location
Breakfast
View
Trip
Boutique hotel

Reviews

Verified review

10/10 Exceptional

Great stay. Staff are very friendly and helpful.
Verified review

10/10 Exceptional

This is a magical property staffed by the kindest and most attentive people. This was our 3rd stay and it continues to be as good, if not better than when it opened around 2019.
Verified review

10/10 Exceptional

The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect
Verified review

10/10 Exceptional

This is the second time we are here. I love the the building style, feels like very natural and sleep in the trees. Access to the beach is nice, it is great to enjoy some night breeze by the beach. The breakfast is delicious!
Verified review

10/10 Exceptional

Breakfast included it was delicious!! Fresh food! Staff was phenomenal!! We had our breakfast in our room most of the days because we had the most beautiful balcony. The staff made everything easy! Room was clean and beautiful! Felt like a bungalow! Right on the beach!!
Verified review

10/10 Exceptional

The staff was amazing and so attentive! The breakfast was gourmet and the French toast was the best I’ve ever had! We loved our stay so much!
Verified review

10/10 Exceptional

The staff was excellent
Verified review

10/10 Exceptional

Loved this place will definitely be coming back. Staff is super nice and friendly
Verified review

10/10 Exceptional

Room was very nice spa like. Clean staff were very helpful and left snacks in the room daily. Bathroom walked out into a private outdoor space with a hammock and extra outdoor shower
Verified review

10/10 Exceptional

The location is very convenient for restaurants and shopping, the restaurant at the Ma’Xanab is excellent as well! The beach and atmosphere of the hotel are one of a kind! The rooms are just perfect with a warm private pool and a great bed and shower, our view of the sunrise over the sea was beautiful! The staff one and all love them! Timothy and Kim Tufts!
Verified review

10/10 Exceptional

Very nice hotel and very friendly staff
Verified review

10/10 Exceptional

I had a very pleasant experience at Ma’xanab. The staff was super friendly and helpful. Service was definitely impeccable. Great food and drinks all around. The rooms were cleaned 2 times a day. Very relaxing experience and would definitely recommend.
Verified review

10/10 Exceptional

It was a wonderful experience and our stay here was amazing. Everyone here was wonderful. We had a great time and people at Ma’xanab were amazing and made us feel at home. We are definitely coming back and staying at the Ma’xanab.
Verified review

10/10 Exceptional

This place was amazing! The staff are next level (Milo, Jose, Mario, Luis and Leo) knew our names and likes and dislikes within hours. The food and drinks were also amazing. I’d come back in a heartbeat!
Verified review

10/10 Exceptional

First Class Tulum Beach Hotel - Stay Here!!!

Fantastic property with high quality staff.
Verified review

6/10 Good

The beach was very bad tons of seaweed and very smelly. The breakfast was great.
Verified review

10/10 Exceptional

The best experiences in Tulum start here and with the amazingly helpful staff at hotel Ma’ Xanab
Verified review

8/10 Very good

Property was nice!! Convenient and within walking distance for food and activities
Verified review

10/10 Exceptional

Really lovely hotel with wonderful staff. Truly relaxing and the restaurant is excellent. The staff at the front desk went above and beyond, always contactable and happy to organise anything and everything!
Verified review

10/10 Exceptional

Absolutely loved my stay as usual. Service is amazing, food is delicious and the team is the best in the business.
Verified review

10/10 Exceptional

This hotel was beautiful. Loved the direct beach access and private pool. The staff was very friendly and provided great service.
Verified review

10/10 Exceptional

This property is absolutely incredible. Amazing staff, amazing food, amazing rooms and a pristine beach with very comfortable loungers with plenty of shade. We’ve stayed in places all over the world and this is an absolutely top class boutique hotel.
Verified review

10/10 Exceptional

Very friendly staff. Very good service, and clean. Best stay in Tulum!
Verified review

10/10 Exceptional

Our experience during our stay was nothing short of amazing. The hotel staff were extremely friendly and easily accessible. The hotel room was very spacious and clean. The beach access and amenities make this hotel stay totally worth it.
Verified review

10/10 Exceptional

Overall the property was great! staff was super friendly and always willing to help you out. hotel was very quite and relaxing.