At Hotel Bertaso in Chapeco Centro, enjoy a warm welcome with self-serve breakfast and unwind at the daily manager's reception. Connect to WiFi, play games in the arcade or relax on the terrace. The multilingual staff has left a lasting impression on previous guests.
Marista São Francisco College - 6 min walk - 0.6 km
Condá Arena - 11 min walk - 0.9 km
Parque das Palmeiras - 13 min walk - 1.2 km
Getting around
Chapeco (XAP) - 21 min drive
Restaurants
Castigo Bar e Drinks - 5 min walk
Frosa Lanches - 3 min walk
Forno D'Oro - 5 min walk
D'italia - 4 min walk
Premier Bier - 3 min walk
About this property
Hotel Bertaso
Enjoy your visit to Chapecó with a stay at Hotel Bertaso. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge.
At a glance
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Hotel size
106 rooms
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Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: noon
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
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Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (BRL 15.00 per day)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free self-serve breakfast each morning 5:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Pool table
Working away
Business center
4 meeting rooms
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
24-hour fitness center
Arcade/game room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Raised toilet seat
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
Local maps
Restaurant dining guide
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for BRL 70.0 per day
Rollaway beds are available for BRL 70.0 per day
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 80 per pet, per night
Parking
Valet parking costs BRL 15.00 per day
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Hotel Bertaso Hotel
Hotel Bertaso Chapecó
Hotel Bertaso Hotel Chapecó
Frequently asked questions
Does Hotel Bertaso offer free cancellation for a full refund?
Yes, Hotel Bertaso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Bertaso?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 80 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Bertaso?
Yes. Valet parking costs BRL 15.00 per day.
What are the check-in and check-out times at Hotel Bertaso?
Check-in start time: 1:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Hotel Bertaso and nearby?
Hotel Bertaso has a 24-hour fitness center and an arcade.
Are there restaurants at or near Hotel Bertaso?
Yes, there's an onsite restaurant.
What's the area around Hotel Bertaso like?
Hotel Bertaso is a short 2-minute walk from Colonel Bertaso Square and 6 minutes' walk from Hospital Unimed.
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Reviews
Hotel Bertaso Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Amenities
9.4
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 3, 2025
Show
Rogério
Rogério, 1-night trip
Verified
8/10 Very good
May 2, 2026
Hotel central, ótima localização
Paulo
Paulo, 1-night trip
Verified
8/10 Very good
Apr 30, 2026
Hotel bem localizado
Um dos melhores de Chapecó
Paulo
Paulo, 1-night trip
Verified
8/10 Very good
Apr 26, 2026
Hotel bem localizado. Valor da hospedagem poderia melhorar preço. Talvez a ocupação seria maior.
Paulo
Paulo, 1-night trip
Verified
4/10 Fair
Apr 15, 2026
Hotel Velho
Eduardo Kenji
Eduardo Kenji, 1-night trip
Verified
8/10 Very good
Jan 27, 2026
Uma boa hospedagem
Rogerio
Rogerio, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Um hotel com ar vintage, com excelente atendimento e conforto.
Thiago
Thiago, 3-night trip
Verified
8/10 Very good
Jun 2, 2025
Recomendo
Adriano
Adriano, 1-night trip
Verified
6/10 Good
Jun 1, 2025
Razoável. Reservei a suíte mais cara, pedi decoração especial. Ao chegar, metade do prometido na decoração não tinha sido entregue. O quarto possui aparência bem antiga, um estilo que não condiz com luxo. Papeis de parede rasgados e tortos, cores cansativas.
Wifi somente para enfeite pois não funcionava.
Pelo valor que cobram não compensa.
Alisson
Alisson, 1-night trip
Verified
8/10 Very good
May 25, 2025
Bom
Hotel antigo, porém bom! Bem localizado e com opções no café da manhã. Funcionários educados e prestativos.
Tenho apenas um ponto negativo para ressaltar. Pedi um cobertor extra, por volta das 21 horas, e me disseram que não seria possível fornecer, pois os funcionários da rouparia já tinham ido embora e a porta estava trancada. 😳
PRISCILA
PRISCILA, 2-night trip
Verified
6/10 Good
May 11, 2025
Esperava mais
Hotel muito famoso na cidade, o quarto era bom, arrumado, porém embaixo da cama estava bem sujo, com muita poeira, embaixo da cama também havia um pote de creme usado.
Houve um imprevisto, entraram duas vezes no quarto sem
RENATO ANDRE
RENATO ANDRE, 2-night trip
Verified
2/10 Poor
Nov 8, 2024
Péssimo e velho
Hotel velho, com pia entupida sem manutenção. Água sai pra fora do box. Não voltarei, experiência horrível.
Pedro
Pedro, 1-night trip
Verified
8/10 Very good
Oct 16, 2024
Razoável
Hotel bem localizado, bom atendimento, mas carece de mais cuidado por parte da administração, precisa de investimento, um café mais adequado, mais variado.
Muito carpete velho que causa uma má impressão
Claudio M
Claudio M, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2024
Clássico
Hotel antigo mas decotima qualidade: café da manhã, cama, chuveiro. Ótima localização.
BEATRIZ
BEATRIZ, 2-night trip
Verified
6/10 Good
Jul 4, 2024
Bom e velho
Hotel bom só que velho!
Marcio
Marcio, 5-night trip
Verified
8/10 Very good
Nov 6, 2023
Casal com 2 filhos, quartos conjugados
Os quartos se encontram em situacao de grande desgaste, com roupas de cama e travesseiros gastos com aparencia (e cheiro) de velhos, alem da iluminacao fraca (leds brancos), e uma das televisoes dos quartos que nao funcionava o volume. Outro ponto negativo foram as cortinas, que nao apresentavam fechamento total, deixando o quarto claro demais desde bem cedo. O ponto positivo foi o atendimento da recepcao, muito atenciosos e educados. Resumindo, nao é o mesmo Hotel Bertaso que me hospedo desde crianca.
Rodrigo
Rodrigo, 2-night trip
Verified
6/10 Good
Oct 3, 2023
Decepção
Hotel antigo, carpet velho e sujo. Quarto pequeno. Uma decepção! Atendimento razoável, café da manhã pobre, só havia 2 tipos de pães: de queijo e de forma.
Neila
Neila, 2-night trip
Verified
8/10 Very good
Jul 30, 2023
Hotel bom bem localizado , café da manhã básico !
Odelcy Antonio
Odelcy Antonio, 1-night trip
Verified
8/10 Very good
Oct 31, 2022
Atendimento
A estadia ótima, só uma dica, tirando o porteiro, o pessoal da recepção muito cara fechada, favor pedir para serem mais receptivos e ágeis.
Paulo
Paulo, 1-night trip
Verified
8/10 Very good
Jun 20, 2022
Turismo
Foi uma boa estadia e geralmente me hospedo nesse hotel pela localização e conforto.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 20, 2022
Excelente muito agradável tudo ótimo
João
João, 1-night trip
Verified
6/10 Good
Feb 16, 2022
Bom, mas longe de ainda ser um 4 estrelas
O hotel tem boa localização, no entanto não justifica o valor cobrado. Está desgastado. As cortinas não vedam a passagem de luz externa e o ar condicionado não tem capacidade de gelar o quarto, deve ser pela marca de baixa qualidade. É um bom hotel, decoração desgastada mas de bom gosto.
MARCOS
MARCOS, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2021
Melhor hotel de Chapec ó. Perto de tudo, ótimo café da manhã. Quarto em estilo colonial, que dá um toque a mais na estadia.
Natalia
Natalia, 2-night trip
Verified
10/10 Exceptional
Nov 22, 2021
.
Ótimo atendimento, ótima limpeza
Otavio B
Otavio B, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2021
Mais que 10! Como sempre!
Foi ótima, com a equipe se esforçando ao máximo pelas nossas necessidades. Sou muito grata!
Frequentemente volto e as mudanças sempre resguardam os aspectos únicos da arquitetura, os cuidados com a higiene e a presteza no atendimento.