4/10 Regular
22 de septiembre de 2025
We've been staying at the Staybridge in Plantation and this one in Florida for over 15 years. This is the first time we've had our door banged on at 11:03 a.m. to vacate, and it was very rude. We stayed from August 27th to September 9th and traveled to Kentucky for three days, having already booked from September 11th to September 17th. They refused to store two small suitcases for us during that time, which caused us a series of inconveniences and expenses since it was a Sunday at 7 a.m. and the airport locker was closed. They weren't able to make an exception; they only allowed us for one night. ...? We've always let them stay without any problems, so we didn't ask beforehand. I agree they have their reasons, and we have ours. It's a shame that two employees ended a relationship of so many years because they didn't consult their bosses. Thanks for the good times.
Ricardo Norberto
Ricardo Norberto, viaje de 6 noches en familia
Opinión verificada de un huésped de Hoteles.com
